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Associate Product Manager

7 months ago

Ottawa, Canada Canadian Bank Note Company, Limited Full time

Internal Job Title: Associate Product Manager

**Job Type**: Permanent, Full Time

Location: 145 Richmond Road/975 Gladstone Avenue, Ottawa

Work Model: On-site

Position Summary

As an Associate Product Manager in our Plant Operations group, you will support the activities of the Product Manager and over time gain the manufacturing and design knowledge/experience required to grow into a Product Manager or other technical position at CBN.

What We Can Offer You
- Compensation: We seek long term relationships with our employees and recognize and reward them with a competitive total compensation package that includes:

- An industry leading defined contribution pension plan with company matching contributions (up to 5%) and payment of service fees,
- Best-in-class health, medical and life insurance benefits;
- Access to virtual and telehealth services and apps; and
- Very progressive fertility, adoption and surrogacy benefits to support all definitions of family.
- Career: As a knowledge-based organization we will provide you with a wealth of learning opportunities and challenging work that will grow your knowledge, skills and abilities. At CBN, we encourage and empower our employees to chart their own career path, putting you in control of your future.
- Culture: Personal character is the foundation of our culture. CBN’s 7 Core Principles shape and guide our behaviours and underpin the sense of community you will experience at CBN. Equality, diversity and inclusivity are important to us as an organization, and we are committed to fostering and developing a work environment where every employee is treated with dignity and respect.

What You Will Do
- Understand customer contracts and commitments in-depth and communicate the scope of projects to manufacturing teams for each project;
- Create and be accountable for the dockets that define & communicate manufacturing requirements to the specialists that carry out the work;
- Attend and assist in running meetings, taking notes and creating and disseminating summaries for a range of different meeting types, including : manufacturability reviews, product kick-offs, product performance review meetings; and lessons learned reviews.
- Coordinate materials, resources, and instructions required to manufacture a product at each stage to ensure production timelines are met;
- Attend press-side approvals and based on design or reference standards provide sign-off authorizing production runs;
- Nurture quality control between processes and departments by performing approvals, spot checks, and completing audit trends sheets at regular intervals;
- Maintain a current and up-to-date repository of reference documents for production staff and security and ensure that any outdated documents are identified and removed;
- Identify, investigate, contain and, if necessary, escalate quality issues in a timely manner;
- Support the development of forecasts and schedules for our bank note products as they make their way through the lifecycle: planning, design, testing, manufacturing, quality control, shipping, and logistics;
- Coordinate trials and tests of new products or features, providing feedback in written reports and work with the Quality Control Laboratory to develop and improve controls to match reference standards throughout production runs;
- Arrange shipping and logistics of product between production facilities and the customer; and
- Various other duties and responsibilities.

**Qualifications**:
Knowledge and Experience
- University degree or college diploma in printing technology, manufacturing or engineering
- 2-3 years of working in a production environment within the print industry
- Project management experience specifically surrounding scheduling and prioritization

Skills and Abilities
- Proficiency in MS 365 (Outlook, Teams, SharePoint, Word, Excel, etc.)
- Excellent organization/time management/prioritization skills
- Excellent communication skills
- Creative problem-solver
- Continuous learner
- Adaptable and accountable

Mandatory Requirements
- Ability to work weekends.
- Ability to work on an on-call basis and overtime, as needed.
- Ability to travel throughout North America approx. 5-8 weeks/year.

Security Clearance Requirements
- Ability to obtain and maintain Government of Canada Secret (Level II) clearance.

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