Door Attendant

7 months ago

Niagara Falls, Canada Hilton Hotel and Suites Niagara FallsFallsview Full time

**What will it be like to work for this Hilton Niagara Falls/Fallsview?**

One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative forward-thinking hospitality leader by offering best-in-class products, services and amenities to ensure that every guest feels cared for, valued and respected.

If you understand the importance of upholding a brand reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts.

**What will I be doing?**

The Door Attendant must be knowledgeable, conscientious, attentive and pleasant at all times. This Team Member is responsible for projecting a gracious, friendly and professional image. The role requires good knowledge of the city and surrounding areas and can offer directions in a clear and concise manner. The Door Attendant will be responsive to Guests and will inquire as to the Guest satisfaction and thank the Guest for choosing the Hilton Niagara Falls Fallsview. This Team Member will be responsible for ensuring each Guest feels Cared for, Valued and Respected.

**What are we looking for?**

A **Door Attendant **serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. We look for demonstration of these values:
**H** Hospitality - We're passionate about delivering exceptional guest experiences
**I** Integrity - We do the right thing, all the time
**L **Leadership - We're leaders in our industry and in our communities
**T **Teamwork - We're team players in everything we do
**O** Ownership - We're the owners of our actions and decisions
**N **Now - We operate with a sense of urgency and discipline

**Experience**

Previous Guest Service experience in hotel setting an asset

Previous experience in Customer Service an asset

**Skills**

Superb communication and interpersonal skills

Strong Multi-tasking ability

Problem Solving Ability

Attentive, pleasant and conscientious

**Requirements**:
Must be available to work a variety of all shifts (Days, Afternoons, Evenings, Weekends, Holidays)

Working outdoors for extended periods of time in all four seasons

Must be able to complete a Criminal Background Check to the hotel’s satisfaction.

This job posting is not exclusive or exhaustive list of all job functions that a **Door Attendant** will be asked to perform from time to time. This list is only a sample; a **Door Attendant** may be required to perform other duties.
- Hospitality Fallsview Holdings Inc. is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code. Hospitality Fallsview Holdings Inc. will provide accommodations to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require._

**Job Type**: Part-time

**Benefits**:

- Discounted or free food
- Employee assistance program
- On-site gym
- On-site parking
- Paid time off
- Store discount
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Niagara Falls, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer Service: 2 years (required)

Work Location: In person

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