Store Manager

4 weeks ago


Kingston, Canada Quai Lafantaisie Full time

Under the supervision of the Operations Manager, the holder of this position is responsible for ensuring the management of the Kingston division.

**PURPOSE**

The person in this position is responsible for managing the store in terms of personnel management, sales operations, and maintaining the brand image through customer service.

**YOUR ROLE**

Sales Management
- Achieve the store's sales budgets, by department and by sales representatives, and explain them to the sales representatives.
- Coach and train sales representatives.
- Support sales representatives.
- Know the products sold by the company and their warranty and be able to sell them in case of understaffing or overflow of customers.
- Know the industry products and competition, and have products presented to be able to address customer objections and better supervise your sales representatives.
- Ensure to meet with sales representatives when there are updated promotions, items and price lists.
- Participate in daily sales follow-up by communicating the results and observed gaps, if any, to the relevant people in order to achieve the set objectives.
- Receive customers who want to modify their orders.
- Ensure that all team members maximize the in-store customer experience.
- Develop and strengthen business relationships with current clientele.
- If necessary, provide customer service when seasonal staff are absent.

**REQUIRED JOB REQUIREMENTS**
- Have relevant experience in retail business management
- Be strongly goal-oriented
- Possess solid personnel management skills.
- Demonstrate strong sales experience.

**JOB-RELATED CONDITIONS**
- Permanent full-time position.
- Must be available during weekdays and weekends.
- Fixed and variable compensation.
- Competitive salary.
- Employment type: Full-time, Permanent.
- Job location: In-person.

**WORKING HOURS**
- Monday to Friday
- Weekends as needed
- Day shift
- Every weekend

**TYPES OF ADDITIONAL PAY**
- Commissions.

**EXPERIENCE**:

- Management: 1 year (preferred).
- Retail sales: 1 year (required).
- Job location: In-person.

**Job Types**: Full-time, Permanent

**Salary**: $50,000.00-$60,000.00 per year

**Benefits**:

- Casual dress
- On-site parking
- RRSP match
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Commission pay
- Overtime pay

**Education**:

- Secondary School (preferred)

**Experience**:

- Microsoft Office: 1 year (preferred)
- Retail management: 1 year (preferred)

**Language**:

- French (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Expected start date: 2024-04-06



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