Personal Lines Csr

2 days ago


Burlington, Canada Utter Morris Insurance Brokers Full time

Personal Lines Account Manager

Utter/Morris Insurance Brokers in Burlington, On is currently seeking a full time personal lines service account manager to join our fast paced team. This is a hybrid role.

**Day to Day Responsibilities**:

- Provide excellent customer service to an existing book of personal lines business including policy changes, quoting new risks, portal entry
- Sell new business
- Participate in up-sell and cross-sell initiatives
- Day to day client servicing including renewal reviews
- Claims intake and reporting claims to the company
- Claims follow-up
- Ability to advise coverage’s and policies that best meet the client needs
- Participate in continuing educational seminars
- **To be successful in this role you must bring**:

- Positive Attitude
- Excellent customer service skills
- Multi-tasking abilities
- Enthusiasm
- Excellent attention to detail
- Excellent communication skills
- Sound decisions making skills
- Openness to feedback and learning
- Excellent organization skills
- Critical thinking skills

Essential Qualifications:

- Minimum 2-5 years of personal lines experience within a brokerage or company setting
- RIBO licensed or willing to obtain
- Previous experience with Agency Manager (TAM) would be an asset

We offer competitive compensation with full benefits package, hybrid work from home and in the office, free parking, paid personal time, commission for new business and a company bonus paid annually. This is a family run brokerage with a great working environment and many long term employees. Salary is commensurate with experience.

**Job Types**: Full-time, Permanent

**Salary**: $50,000.00-$65,000.00 per year

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care
- Work from home

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus pay
- Commission pay

Work Location: Hybrid remote in Burlington, ON



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