Support Worker

6 months ago

Vancouver, Canada YWCA Metro Vancouver Full time

Job DescriptionReporting to the Manager, Transition Houses, the Support Worker provides support to women who have experienced intimate partner violence and who are living in a second-stage transition house.

**What you’ll be doing**:

- Providing the following to residents of the second stage program and to ex-residents:

- Orientation
- Emotional Support
- Safety Planning
- Advocacy with government and community agencies
- Court accompaniment
- Information and Referrals
- Responding to emergencies during shift
- Organizing and facilitating resident events and celebrations including:

- Shopping
- Cooking
- Selecting and wrapping gifts
- Hosting
- Clean up
- Managing donations
- Receiving donations and organizing the donation room
- Fairly distributing donations
- Working collaboratively with Fund Development Team to thank donors
- Conduct intake with clients, including needs assessment.
- Provide assistance with goal planning (including educational and employment goals)
- Provide advocacy with government and community agencies as per practice/policy.
- Provide information on navigating the family justice system, including referrals to legal aid.
- Provide information about the criminal justice system.
- Keep accurate records, files and statistical information as per practice/policy.
- Other duties as required.

**What you’ll need**:

- A minimum of 2 years of post-secondary education in a related field and/or 1-year related experience
- Experience working with women and non-binary people who have experienced intimate partner violence
- A feminist understanding of the root causes of violence by intimate partners
- Excellent communication skills
- Trauma-informed
- Conflict resolution and crisis intervention skills
- An understanding of the criminal and family justice systems as they pertain to intimate partner violence
- Team player
- Knowledge of resources in the Fraser Valley would be an asset
- Able to work independently and be self-motivated
- Experience with/willingness to learn to use: Microsoft Word, Microsoft Teams, SharePoint, ADP, Concur, Safety Line and Relias.
- A valid clear criminal record check (including working with vulnerable populations) is required.
- The YWCA Metro Vancouver’s COVID-19 vaccination policy is currently suspended and as a result, vaccination from COVID-19 is not required at this time. However, should circumstances change and the YWCA deem it necessary to reintroduce such a policy, you may be required to provide proof of vaccination against COVID-19 in order to be eligible to continue performing your duties.

**What we offer**: We offer our eligible employees the following benefits as part of their total compensation package:

- extended medical and dental benefits
- a defined benefit pension plan
- Employee Family Assistance Program, a confidential and voluntary support service for employees and their eligible family members
- free membership to our Health + Fitness Centre, discounts at our YWCA Hotel and priority in YWCA Child Care centres
- a workplace that prioritizes employee health, safety and wellbeing, including many learning and growth opportunities such as our staff mentorship program and three equity committees who help to support our goals towards achieving meaningful equity and inclusion.
How to Apply

**Inara Dodhiya**

535 Hornby Street, Vancouver, BC, V6C 2E8

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