Client Care Specialist
4 months ago
**Vancouver Animal Emergency and Referral Centre (VAERC**) is welcoming exceptionally organized multi-taskers who are enthusiastic self-motivated individuals as full-time Client Care Specialists. If you excel at customer service, have a passion for client care, and have a love for animals, we are excited to welcome you to our growing team We are building an incredible dream team who are committed to the highest standards of patient and client care. We practice ethical and compassionate medicine and want those individuals who enjoy working within a cooperative team.
**Workspace**
As a member of VCA Canada, VAERC is a rapidly growing Emergency and Specialty Hospital with a robust Imaging Center. VAERC has had a four (4) decade presence in Vancouver and we moved to our state-of-the-art facility in July 2016.
**Position Overview**
The role of the Client Care Specialist (CCS) is to strengthen the client, animal, veterinary bond through exceptional client service and education. Your role is vital to the success of our hospital You are the first and last point of contact and have the ability to leave a lasting impression building trust and loyalty with our clients. Your responsibility is to enhance the client’s experience by coordinating between the clients and members of the medical team. Your primary goal is to ensure the clients and their pets feel welcomed, expertly cared for, and appreciated.
**Desired Attributes and Requirements**
- Prior experience in customer service and administrative duties
- Prior knowledge/or ability to learn medical terminology
- Exceptional client service skills
- Empathetic, nurturing and positive attitude
- An ability in prioritizing needs, adaptable and open to change
- Initiative and are able to carry out assignments independently
- Above average time management skills and you pay attention to detail
- Previous veterinary experience is a bonus
**What VCA Canada Offers**
Join our team and you will make a huge difference in the lives of pets and their families With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture you can thrive in**:_We have the right fit for you_**
- A caring culture of **_Wellness and Appreciation_**
- RRSP Employer 5 % Match Program - saving for your future just got easier
- Competitive wages and benefits
- Annual uniform allowance
- Exceptional career development: there is room to grow here
- Employee Assistance Program
- Referral Bonus Rewards
- Opportunities to give back in your community through VCA initiatives
- Generous personal pet care discounts
- And extra perks like shopping discounts and cool wellness apps
**Salary**: $17.50-$21.00 per hour
Schedule:
- Day shift
- Evening shift
- Holidays
- Weekend availability
COVID-19 considerations:
Wearing masks is encouraged
Ability to commute/relocate:
- Vancouver, BC: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- English fluently (required)
Work Location: In person
-
Client Care Specialist
3 months ago
Vancouver, Canada Western Veterinary Specialist & Emergency Centre Full time**Cats Only Animal Hospital** is currently welcoming a full-time **Client Care Specialist **to join our team. This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital. In this role, you will help our clients and their pets feel welcomed and appreciated! -...
-
Client Care Specialist
3 months ago
Vancouver, Canada Vancouver Animal Emergency & Referral Centre Full time**Vancouver Animal Emergency and Referral Centre (VAERC**) welcomes exceptionally organized multi-taskers who are enthusiastic, self-motivated individuals as full-time **Client Care Specialists**. If you excel at customer service, have a passion for client care, and have a love for animals, we are excited to welcome you to our growing team! We are building...
-
Client Care Specialist
3 weeks ago
Vancouver, British Columbia, Canada Equitable Full timeAbout the RoleWe are seeking a highly skilled Client Care Specialist to join our team at Equitable. As a Client Care Specialist, you will be responsible for providing exceptional customer service to our clients, answering their inquiries, and resolving their issues in a timely and professional manner.Key ResponsibilitiesProvide excellent customer service to...
-
Client Care Specialist
3 weeks ago
Vancouver, British Columbia, Canada Equitable Full timeAbout the RoleWe are seeking a highly skilled Client Care Specialist to join our team at Equitable. As a Client Care Specialist, you will be responsible for providing exceptional customer service to our clients, answering their inquiries, and resolving their issues in a timely and professional manner.Key ResponsibilitiesProvide excellent customer service to...
-
Client Care Specialist
3 weeks ago
Vancouver, British Columbia, Canada Equitable Full timeAbout the RoleWe are seeking a highly skilled Client Care Specialist to join our team at Equitable. As a Client Care Specialist, you will be responsible for providing exceptional customer service to our clients, answering their inquiries, and resolving their issues in a timely and professional manner.Key ResponsibilitiesProvide excellent customer service to...
-
Client Care Specialist
4 months ago
Vancouver, Canada Rebel Sleep Institute Full time**Client Care Specialist **Vancouver, BC Join our dynamic team as a Client Care Specialist, playing a pivotal role in ensuring seamless operations, maintaining professional and integrity-driven communication with clients, physicians, and partners, and overseeing efficient and error-free administrative functions. This critical front-line position demands...
-
Client Care Specialist
3 months ago
Vancouver, Canada Better Bodies Club Full time**CLIENT CARE SPECIALIST / FRONT DESK** (PART TIME AVAILABLE) Better Bodies Club is a boutique personal training studio in the heart of Kitsilano; our studio is bright, friendly and inviting. We represent a 5 star guest experience which begins with first impressions at the front desk. When clients walk into our club, our client care team sets the tone for...
-
Client Care Specialist
4 weeks ago
Vancouver, Canada Better Bodies Club Full time**CLIENT CARE SPECIALIST / FRONT DESK** (PART TIME AVAILABLE) Better Bodies Club is a boutique personal training studio in the heart of Kitsilano; our studio is bright, friendly and inviting. We represent a 5 star guest experience which begins with first impressions at the front desk. When clients walk into our club, our client care team sets the tone for...
-
Client Care Specialist
4 months ago
Vancouver, Canada Better Bodies Club Full time**CLIENT CARE SPECIALIST / FRONT DESK** (PART TIME AVAILABLE) Better Bodies Club is a boutique personal training studio in the heart of Kitsilano; our studio is bright, friendly and inviting. We represent a 5 star guest experience which begins with first impressions at the front desk. When clients walk into our club, our client care team sets the tone for...
-
Client Care Specialist
1 week ago
Vancouver, British Columbia, Canada VetCare Canada Full timeAbout the RoleWe are seeking a compassionate and organized Client Care Specialist to join our team at Vancouver South Animal Hospital. As a key member of our front-line staff, you will be responsible for providing exceptional customer service to our clients and their pets.Your primary focus will be on building strong relationships with our clients,...
-
Client Care Specialist
1 week ago
Vancouver, British Columbia, Canada VetCare Canada Full timeAbout the RoleWe are seeking a compassionate and organized Client Care Specialist to join our team at Vancouver South Animal Hospital. As a key member of our front-line staff, you will be responsible for providing exceptional customer service to our clients and their pets.Your primary focus will be on building strong relationships with our clients,...
-
Client Care Specialist
1 week ago
Vancouver, British Columbia, Canada VetCare Canada Full timeAbout the RoleWe are seeking a compassionate and organized Client Care Specialist to join our team at Vancouver South Animal Hospital. As a key member of our front-line staff, you will be responsible for providing exceptional customer service to our clients and their pets.Your primary focus will be on building strong relationships with our clients,...
-
Wound Care Specialist
1 day ago
Vancouver, British Columbia, Canada Providence Health Care Full timeJob SummaryWe are seeking a highly skilled and experienced Wound, Ostomy, and Continence (WOC) nurse to join our team at Providence Health Care. As a WOC nurse, you will provide consultative services to healthcare professionals, assess and plan educational programs, and demonstrate expertise in nursing practice.Key ResponsibilitiesProvide consultative...
-
Wound Care Specialist
1 day ago
Vancouver, British Columbia, Canada Providence Health Care Full timeJob SummaryWe are seeking a highly skilled and experienced Wound, Ostomy, and Continence (WOC) nurse to join our team at Providence Health Care. As a WOC nurse, you will provide consultative services to healthcare professionals, assess and plan educational programs, and demonstrate expertise in nursing practice.Key ResponsibilitiesProvide consultative...
-
Client Care Specialist
3 weeks ago
Vancouver, British Columbia, Canada VetCare Canada Full timeAbout the Role:We are seeking a highly skilled and compassionate Client Care Specialist to join our team at VetCare Canada. As a key member of our veterinary practice, you will play a vital role in building strong relationships with our clients and their pets.Key Responsibilities:Greet and check-in clients in a friendly and welcoming mannerProvide...
-
Client Care Specialist
3 weeks ago
Vancouver, British Columbia, Canada VetCare Canada Full timeAbout the Role:We are seeking a highly skilled and compassionate Client Care Specialist to join our team at VetCare Canada. As a key member of our veterinary practice, you will play a vital role in building strong relationships with our clients and their pets.Key Responsibilities:Greet and check-in clients in a friendly and welcoming mannerProvide...
-
Client Care Specialist
3 weeks ago
Vancouver, British Columbia, Canada VetCare Canada Full timeAbout the Role:We are seeking a highly skilled and compassionate Client Care Specialist to join our team at VetCare Canada. As a key member of our veterinary practice, you will play a vital role in building strong relationships with our clients and their pets.Key Responsibilities:Greet and check-in clients in a friendly and welcoming mannerProvide...
-
Senior Care Specialist
4 weeks ago
West Vancouver, British Columbia, Canada Just Like Family Home Care Full timeAbout the RoleWe are seeking a compassionate and caring individual to join our team as a Senior Care Specialist. As a Senior Care Specialist, you will be responsible for providing high-quality care to our clients in the comfort of their own homes.Key ResponsibilitiesProvide companionship and emotional support to clientsAssist with daily living activities...
-
Vancouver, British Columbia, Canada Providence Health Care Full timeJob SummaryProvidence Health Care is seeking a highly skilled and experienced Wound, Ostomy, and Continence Care Specialist to join our team. As a key member of our interdisciplinary team, you will provide consultative services to healthcare professionals for clients with complex wound and ostomy care needs. Your expertise will be essential in assessing,...
-
Vancouver, British Columbia, Canada Providence Health Care Full timeJob SummaryProvidence Health Care is seeking a highly skilled and experienced Wound, Ostomy, and Continence Care Specialist to join our team. As a key member of our interdisciplinary team, you will provide consultative services to healthcare professionals for clients with complex wound and ostomy care needs. Your expertise will be essential in assessing,...
