Customer Care Associate

6 days ago

Markham, Canada Precise ParkLink Inc. Full time

Company Description:
As Canada's parking industry leader for 30 years, our expertise in providing full-service parking solutions has evolved into urban mobility intelligence. We now innovate and support solutions required for all modes of transportation including public transit, parking, and electric car charging stations.

Job Summary:
The Customer Care Associate reports to the Team lead/Supervisor. The Customer Care Associate provides guidance for customers entering the parking facility and provide customer assistance as needed.

Qualifications:

- High School Graduate or higher education
- Basic Computer skills - Windows, MS Office
- Customer service experience, inclusive attitude and openness to diversity, is an asset.
- Excellent customer service skills
- Extremely professional with excellent interpersonal, relationship, and communication skills (written and oral)
- Positive attitude and empathy for clients
- Solid problem solving and decision-making skills
- Strong team player with the ability to develop and maintain relationships with internal and external customers

Attributes:

- Assertive and self-motivated disposition
- Strong organizational skills
- Excellent communication skills: ability to explain complex solutions and processes clearly to others
- Collaborative and demonstrates strong interpersonal skills
- Self-managed while accurately following instructions
- Ability to multitask effectively and stay positive and professional under high-pressure fastpaced environments
- Adaptable and flexible
- Neat appearance with a professional and positive attitude

Job Responsibilities / Duties:

- Reports to the Team lead and Supervisor to support parking operations
- Identify customer questions, concerns, and overall needs
- Provide accurate answers and solutions to customer queries
- Address customer complaints in a compassionate and patient manner
- Redirect customers to appropriate teams and/or departments as needed
- Follow company communication procedures, policies, and guidelines at all times
- Responds immediately to all reports concerning damage to equipment, and places E-service as needed
- Observe security monitors to ensure no criminal activity occurs and report any activity to management
- Balance cash records at end of shift and manage parking records during shift
- Troubleshooting parking equipment issues at the site level
- I-PASS Enrolling /canceling payroll staffs and sending the list to payroll
- Complete additional duties assigned by manager

Schedule:
Monday - Friday 1:00pm - 9:00pm

Work Location: 381 Church St. Markham ON L3P 7P3

**Hiring Contact**:

- Precise ParkLink is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process._

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Evening shift
- Monday to Friday

Work Location: In person

  • Customer Care Representative

    3 weeks ago

    Markham, Canada Pet Valu Full time

    Location: Markham, Ontario **Job Description**: Job Summary Customer Care Representative Senior Customer Care Representative In addition to the above, the Senior Customer Care Representative will be the 1st point of contact for general inquires or support the Customer Service or Loyalty team members as needs may require. The Senior Customer Care...

  • Customer Care Associate

    6 days ago

    Markham, Canada Signcast Media Inc. Full time

    Salary Range CAD $40,000 - $45,000 Annually SignCast Media Inc. is a small business in Markham, ON. We are innovative, challenging, and fast-paced. Our work environment includes: - On-the-job training - Regular social events **Responsibilities**: - Draft correspondences to customers, create quotes and other formal documents - Greet and assist guests...

  • Customer Logistics Associate Vision Care

    2 weeks ago

    Markham, Ontario, Canada Johnson & Johnson Full time

    Johnson & Johnson Vision, a member of the Johnson & Johnson family of companies, is recruiting for Customer Logistics Associate Vision Care, located in Markham, Ontario.**Responsibilities**:- Actively listens and problem solves to find effortless resolutions to customer issues.- Provides resolution to customers' inquiries, returns and feedback using the...

  • Customer Care Representative

    2 weeks ago

    Markham, Ontario, Canada PET VALU Full time

    Description :Job SummaryReporting to the Manager of Customer Care, the Customer Care Representative will support Pet Valu's Devoted Pet Lovers (customers), ACEs (store associates) and internal partners by receiving and responding to inquiries, compliments, and complaints via multiple communication channels such as but not limited to phone calls, emails, and...

  • Warehouse Associate

    2 weeks ago

    Markham, Canada JY Care Full time

    **JOB DESCRIPTION** **About JY Care** JY Care is a Canadian-owned healthcare company. Our vision is to be a premium manufacturer in the healthcare industry in Canada. We envision producing a wide range of innovative and quality healthcare products, supported by an engaged and professional team. Our mission is to provide quality “made in Canada...

  • Warehouse Associate

    2 weeks ago

    Markham, Canada JY Care Full time

    **JOB DESCRIPTION** **About JY Care** JY Care is a Canadian-owned healthcare company. Our vision is to be a premium manufacturer in the healthcare industry in Canada. We envision producing a wide range of innovative and quality healthcare products, supported by an engaged and professional team. Our mission is to provide quality “made in Canada...

  • Warehouse Associate

    3 weeks ago

    Markham, Canada JY Care Full time

    **JOB DESCRIPTION** **About JY Care** JY Care is a Canadian-owned healthcare company. Our vision is to be a premium manufacturer in the healthcare industry in Canada. We envision producing a wide range of innovative and quality healthcare products, supported by an engaged and professional team. Our mission is to provide quality “made in Canada...

  • Warehouse Associate

    3 weeks ago

    Markham, Canada JY Care Full time

    **JOB DESCRIPTION** **About JY Care** JY Care is a Canadian-owned healthcare company. Our vision is to be a premium manufacturer in the healthcare industry in Canada. We envision producing a wide range of innovative and quality healthcare products, supported by an engaged and professional team. Our mission is to provide quality “made in Canada...

  • Warehouse Associate

    2 weeks ago

    Markham, Ontario, Canada JY Care Full time

    JOB DESCRIPTIONAbout JY CareJY Care is a Canadian-owned healthcare company. Our vision is to be a premium manufacturer in the healthcare industry in Canada. We envision producing a wide range of innovative and quality healthcare products, supported by an engaged and professional team. Our mission is to provide quality "made in Canada solutions" to the...

  • Customer Care Representative

    3 weeks ago

    Markham, Canada Pet Valu Full time

    Location: Markham, Ontario **Job Description**: Job Summary Customer Care Representative Essential Duties and Responsibilities (4 Paws) Safety - Operate in a way that builds trust with our customers, pets, and ACEs. Maintain a safe and respectful environment. Keep confidential information secure at all times. Protect the brand at all times. Escalate...

  • Warehouse Associate

    3 weeks ago

    Markham, Canada JY Care Full time

    **About JY Care** JY Care is a Canadian-owned medical device company. Our vision is to provide the highest quality medical devices to professionals and the public. We do not undercut the competition by using any sub-standard materials as our quality and beliefs are uncompromising not even one bit! Our exceptional face masks are produced with materials from...

  • OMNI Customer Fulfillment Associate

    4 days ago

    Markham, Canada Walmart Canada Full time

    Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...

  • Omni Customer Fulfillment Associate

    4 weeks ago

    Markham, Canada Walmart Canada Full time

    **Position Summary... **:To pick and pack online grocery delivery orders ensuring a high quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction. **What you'll do...**: 1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve...

  • Customer/warehouse Associate

    3 weeks ago

    Markham, Canada Component Hardware Canada Full time

    **Position Summary**: The **Customer/Warehouse Associate** has a hybrid of responsibilities that include warehouse picking, shipping and receiving functions, assembly department work. customer service order entry, maintains client accounts, which includes providing status information, and acting as the liaison between the client and internal Component...

  • Customer Logistics Associate Vision Care

    4 weeks ago

    Markham, Canada Johnson & Johnson Full time

    Johnson & Johnson Vision, a member of the Johnson & Johnson family of companies, is recruiting for Customer Logistics Associate Vision Care, located in Markham, Ontario. **Responsibilities**: - Actively listens and problem solves to find effortless resolutions to customer issues. - Provides resolution to customers’ inquiries, returns and feedback using...

  • Customer Care Coordinator

    2 months ago

    Markham, Canada JD Development Group Full time

    The **Customer Care Coordinator** position is best suited to a detail-oriented, organized individual who possesses a self-motivating attitude and who enjoys working both independently and as part of a dynamic team. We are looking for someone who is tech savvy, has excellent communication skills, enjoys working in a fast-paced environment, and is passionate...

  • Customer Care Representative

    2 months ago

    Markham, Canada PET VALU Full time

    Description :Job SummaryReporting to the Manager of Customer Care, the Customer Care Representative will support Pet Valu’s Devoted Pet Lovers (customers), ACEs (store associates) and internal partners by receiving and responding to inquiries, compliments, and complaints via multiple communication channels such as but not limited to phone calls, emails,...

  • Customer Care Representative

    4 weeks ago

    Markham, Canada PET VALU Full time

    Description :Job SummaryReporting to the Manager of Customer Care, the Customer Care Representative will support Pet Valu’s Devoted Pet Lovers (customers), ACEs (store associates) and internal partners by receiving and responding to inquiries, compliments, and complaints via multiple communication channels such as but not limited to phone calls, emails,...

  • Customer Care Representative

    2 months ago

    Markham, Canada Wholesome Kids Catering Full time

    **Position Title**:Customer Care Representative **Reports To**:Customer Care Manager **Hours of Work**:8:00 am - 4:00 pm, Monday - Friday **Who We Are** Wholesome Kids Catering is a leading catering company with a purpose to Nourish Lives. We provide healthy, delicious, child-friendly meals, and snacks to childcare centres and schools. Our caring,...

  • Customer Care Representative

    4 days ago

    Markham, Canada Pet Valu Full time

    Customer Care Representative - TALENT COMMUNITY page is loaded Customer Care Representative - TALENT COMMUNITY Apply locations 0001 – Markham Office time type Full time posted on Posted 3 Days Ago job requisition id R21286 Location: Markham, OntarioJob Description: This is not an open job. Submitting an...