Service Technician

3 weeks ago

Mississauga, Canada Air Liquide Full time

At Air Liquide Home Healthcare Canada, we believe in patient-centered care and innovation. We’re on a mission to help transform healthcare for the better. From advancing and digitizing our tools, products, and systems, to forging meaningful relationships with our patients.

Air Liquide Home Healthcare Canada is a leading provider of sleep apnea tests, treatments, and home oxygen services. We partner closely with the healthcare community to deliver an exceptional patient experience that supports health, wellness, and collaborative medicine.

Ready to be part of this global family of companies making a difference in the quality of life for patients around the world?

**How will you CONTRIBUTE and GROW?**:
Air Liquide Home Healthcare (HHC) is the Canadian home healthcare subsidiary of Air Liquide, the world leader in gases, medical technologies and services for Industry and Healthcare. Air Liquide HHC empowers patients who have sleep apnea or require home oxygen therapy through ongoing respiratory support and compliance.
We are currently recruiting an energetic and motivated full-time Service Technician for our Mississauga Service Centre. The Service Technician is responsible for managing repairs internally/externally and warranty replacements. This includes, maintenance, calibration, adjustment, electrical, pneumatic, and electronic respiratory equipment according to quality control standards and manufacturers’ guidelines.
- Ensures the proper assessment and repairs are completed on medical devices.
- Issue price quotes, recommendation to medical devices that are owned by external clients and assets to internal groups.
- Capture all activities/movement types within the ERP system including invoicing.
- Manage parts and supplies according to repair volume and products, work closely with procurement to issue purchase orders on procuring parts/supplies.
- Maintain annual training and certification both internally and externally through the key suppliers on air products and medical devices.
- Maintain metrics on incoming and outgoing devices on repairs and labour hours allocated each month
- Ensure to run daily receipt of incoming and outgoing devices through collaboration with Distribution center
- Communicate to regions on repair, disposal, and price impact around devices that have reached end of life or parts not available.
- Manage KPI/Metrics with respect to devices cycled through Service Center in sync with brand of product
- Manage recalls in a timely manner, review regulatory changes through internal/external channels
- Work closely with Service Center customer service reps to coordinate return authorizations (RMA) from branches to service centers or suppliers.

**_________**:
**Are you a MATCH?**:
**_Here’s what you will need _**
- College Certificate or Diploma in a Mechanical Field preferred
- 1-3 years’ of experience in repair, maintenance, calibration, adjustment and installation of Medical Devices, electrical, pneumatic and electronic respiratory equipment preferred
- Mechanical aptitude with understanding of respiratory systems is an asset.

**_What’s in it for you _**
- Competitive total rewards : Salary, bonus, flex benefits & pension plan
- Growth opportunities : Upward mobility, career progression, and tuition reimbursement
- Work/life integration : From standard hours to personal time off, we encourage life outside of work
- Inclusive workplace : Bring your whole self to work as you learn and grow
- Meaningful work: Do work that matters
- Awesome team : Teamwork and connection power our business
- Global collaboration : Collaborate near and far by being part of a global leader
- Culture of safety: We weave safety and wellness into all that we do

**_Additional Information _**

**Our Differences make our Performance**

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

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