Assistant Seasonal Resort Manager

1 month ago

PlymptonWyoming, Canada Killam Apartment REIT Full time

Killam Leisure Living is a division of Killam Apartment REIT, a publicly traded company and one of Canada’s largest residential landlords, owning, operating and developing multi-family apartments, manufactured home communities and a selection of seasonal resort properties.

This opportunity will allow you to be part of a team of professionals in a major Canadian corporation, while at the same time ensuring the promotion and enhancement of all the best features of a "family operated" independent Resort. Retaining an individual Resort identity while promoting the “Killam” brand is both the challenge and the reward.

**Who you are**:

- You enjoy interacting and working with people including staff, guests, and contractors and you understand the complexities of the daily tasks in this type of role.
- You have a minimum of at least 3 years supervising staff, previous experience in a campground or RV setting would be considered an asset.
- You have exceptional customer service skills and lead by example.
- Excellent administration skills with the ability to prioritize, delegate where necessary and manage multiple job functions.
- You understand the impact of social media in the hospitality business and can maintain social media accounts.
- An in experienced computer operations with strong expertise in Microsoft Office including Word, Excel and Outlook and have the ability to learn reservations software and accounting software.
- You have a valid driver’s license.

**Your responsibilities**:

- Present a positive, energetic attitude with a desire to please guests and motivate staff.
- Provide exceptional customer service and ensure customer complaints are tended to with a sense of urgency to achieve full satisfaction.
- Assist with overall operation of the store and office.
- Assist with hiring of store team, training, scheduling and ensure all team members comply with appropriate policies and procedures.
- Assist in preparation of annual budget to ensure financial profitability of the property

**Why you should apply**:

- You are given the opportunity to work in a challenging, yet fun environment.
- You will gain a sense of pride and ownership in managing, promoting, and maintaining a beautiful campground/resort.
- You will receive a compensation package which includes a competitive salary and benefits plan;
- You will be given the opportunity to advance in your role

Please note that applicants must be able to successfully pass a pre-employment criminal and credit background check.
- We thank you for your interest in our company. All qualified applicants will be considered; however, only those chosen for an interview will be contacted. Please no phone calls._

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