Department Supervisor

1 week ago


Sherwood Park, Canada Party City Full time

Join the Party

We are looking for individuals who can assist our customers to plan the perfect party Party City offers customers all they need to plan their event with a mix of party supplies such as balloons, decorations, favours for birthdays, holiday parties, and special occasions, as well as Halloween costumes and décor.

Party City offers competitive compensation packages including; benefits, potential for profit sharing, training, and career opportunities from within and in other Party City locations across the country or in other Canadian Tire stores.

Summary:
The Store Supervisor is responsible to ensure the store is always customer ready and for fostering a fun environment and customer obsessed culture.

Main Responsibilities and Tasks

Customer Service
- Encourages and maintains a culture that values an excellent customer experience through effective training, supervision, and coaching.
- Holds team members accountable for providing an excellent customer experience and recognizes those who excel in it.
- Uses creativity to design balloon décor and bouquets for every holiday and occasion.
- Suggests value-added and related products to customers to ensure they go home with all they need.
- Responds to and handles customer inquiries, requests, and concerns in a timely manner, over the phone and in person.

Operations
- Works with the Assistant Store Manager/Store Manager in maintaining quality retail presentation, through daily inspections and ensuring all store audit performance requirements are met (e.g., number of holes, labels, seasonal changeover deadlines, cleanliness, facing, etc.).
- Supervises and assists team members in daily store operations in order to meet established productivity goals.
- Walks the store daily to understand what needs to be accomplished.
- Maintains store inventory and fullness through accurate stock levels and bin caps.
- Informs team on in-store promotions, in-store deals, and new product locations.
- Assists with planning and managing daily/weekly store activities as well as seasonal changeovers and works with team to execute them.
- Provides support to cashiers and customer service representatives for cash pickups, cash closing, warranties, returns, guarantees, etc.
- Demonstrates knowledge and proficiency using helium to prepare balloon bouquets.
- Assists in the orientation and training of new employees, store opening and closing responsibilities.
- Communicates and ensures compliance with company, store and department policies, as well as health and safety programs and regulations.
- Uses professional language and maintains a professional appearance when interacting with others.
- Complete other projects and tasks, as required.

**Requirements**:

- Experience in retail sales, execution, and operations.
- Good working knowledge of department products and functions.
- Demonstrated supervisory, leadership, and/or managerial experience, or relevant ex
- Ability to operate cash register is an asset.
- Basic math, keyboarding and computer skills.
- Experience in a Party City store is considered an asset.
- Strong orientation towards customer service excellence.
- Belief in the Party City Values of honesty, integrity and respect.
- Entrepreneurial and results-oriented individual who possess solid organizational skills.
- Ability to build and maintain relationships, with customers, colleagues and the team in order to inspire their confidence and trust.
- Ability to lead and manage a team to achieve common goals in a fast-paced environment.
- Strong team-oriented approach.
- Ability to be detail oriented and accurate when picking customer orders and receiving products.
- Strong communication skills.
- Ability to motivate and coach others as well as provide feedback.
- Ability to plan, organize, delegate and follow up on team’s activities and projects.
- Proactive problem-solving skills and ability to make ambiguous decisions.
- Ability to resolve simple and complex customer issues daily.
- Ability to multitask, adapt and cope with challenging situations.

**Requirements**:

- Experience in retail sales, execution, and operations.
- Good working knowledge of department products and functions.
- Demonstrated supervisory, leadership, and/or managerial experience, or relevant ex
- Ability to operate cash register is an asset.
- Basic math, keyboarding and computer skills.
- Experience in a Party City store is considered an asset.
- Strong orientation towards customer service excellence.
- Belief in the Party City Values of honesty, integrity and respect.
- Entrepreneurial and results-oriented individual who possess solid organizational skills.
- Ability to build and maintain relationships, with customers, colleagues and the team in order to inspire their confidence and trust.
- Ability to lead and manage a team to achieve common goals in a fast-paced environment.
- Strong team-oriented approach.
- Ability to be detail oriented and accurate when picking customer order



  • Sherwood Park, Alberta, Canada beBee Professionals Full time $35,000 - $55,000

    Job SummaryWe are seeking a highly skilled Food Service Supervisor to oversee the daily operations of our food service department. As a key member of our team, you will be responsible for ensuring exceptional customer service, maintaining high-quality standards, and leading a team of food service staff.Key ResponsibilitiesSupervise and coordinate the...

  • Maintenance Supervisor

    7 months ago


    Sherwood Park, Canada Park Paving Ltd. Full time

    Park Paving is a locally owned and operated company and has been in business for almost 50 years as one the largest road construction contractors in Edmonton. We are looking for a **_MAINTENANCE SUPERVISOR _**who will focus on field repairs, and overseeing and scheduling of field mechanics on construction equipment in the field. **What We Offer**: -...

  • Order Desk Supervisor

    7 months ago


    Sherwood Park, Canada Metal Roofing & Siding Experts Full time

    _**Order Desk Supervisor Job Description**_ - We are one of Western Canada’s most aggressive and vertically integrated group of Companies, currently recruiting for a Customer Support Supervisor opportunity at our Sherwood Park Head Office. _ - Our group is compromised of steel roofing & siding manufacturing and engineered steel building manufacturing. We...


  • Sherwood Park, Canada Four Points by Sheraton & TownePlace Suites by Marriott Sherwood Park Full time

    The duties and responsibilities of a hotel housekeeping supervisor are: - Monitoring and evaluating performance of housekeeping staff - Hiring new staff according to requirement - Visiting rooms and ensuring that the housekeeping work is done to perfection - Training new staff as per requirements of hotel - Along with the housekeeping manager, act as a...


  • Sherwood Park, Canada Park Paving Ltd. Full time

    Park Paving is a locally owned and operated company and has been in business for almost 50 years as one the largest road construction contractors in Edmonton. We are looking for a Field Maintenance Supervisor who will focus on field repairs, and overseeing and scheduling of field mechanics on construction equipment in the field. **What We Offer**: -...


  • Sherwood Park, Canada Metal Roofing & Siding Experts Full time

    _**Order Desk Customer Support Supervisor Job Description**_ - We are one of Western Canada’s most aggressive and vertically integrated group of Companies, currently recruiting for a Customer Support Supervisor opportunity at our Sherwood Park Head Office. _ - Our group is compromised of steel roofing & siding manufacturing and engineered steel building...


  • Sherwood Park, Canada Metal Roofing & Siding Experts Full time

    _**Order Desk Customer Support Supervisor Job Description**_ - We are one of Western Canada’s most aggressive and vertically integrated group of Companies, currently recruiting for a Customer Support Supervisor opportunity at our Sherwood Park Head Office. _ - Our group is compromised of steel roofing & siding manufacturing and engineered steel building...

  • Yard Supervisor

    3 days ago


    Sherwood Park, Canada Can Traffic Services Ltd. Full time

    Since 1978, Can-Traffic has been a leader in traffic signal design and installation. With 40+ years of technical expertise and experience to draw upon, our field teams deliver a first rate, safety conscious, and efficient service. At Can-Traffic, our adept, professional crews, and field teams are expected to respond to all types of traffic dynamics at all...


  • Sherwood Park, Canada Four Points by Sheraton & TownePlace Suites by Marriott Sherwood Park Full time

    **FRONT DESK SUPERVISOR DUTIES AND RESPONSIBILITIES**: 1. Ensure Outstanding customer care at all times. 2. Maintains a friendly, cheerful and courteous demeanour at all times. 3. Courteously and accurately answers inquiries from potential guests and accepts hotel reservations. 4. Responds to telephone and in-person inquiries regarding reservations, hotel...

  • Field Supervisor

    2 weeks ago


    Sherwood Park, Canada Caron Transportation Systems Full time

    We are recognized by our customers and employees as the leaders in safety and environmental responsibility while providing the highest level of service in the industry. Backed by being one of Canadas Best Managed Companies 3 years running and holding the Trucking HR Canada Top Fleet Employer distinction for 5 years in row. **We are currently looking for a...


  • Sherwood Park, Canada Four Points by Sheraton & TownePlace Suites by Marriott Sherwood Park Full time

    The duties and responsibilities of a hotel housekeeping supervisor are: - Monitoring and evaluating performance of housekeeping staff - Hiring new staff according to requirement - Visiting rooms and ensuring that the housekeeping work is done to perfection - Training new staff as per requirements of hotel - Along with the housekeeping manager, act as a...

  • Shop Supervisor

    5 days ago


    Sherwood Park, Canada Caron Transportation Systems Full time

    We are recognized by our customers and employees as the leaders in safety and environmental responsibility while providing the highest level of service in the industry. Backed by being one of Canadas Best Managed Companies 3 years running and holding the Trucking HR Canada Top Fleet Employer distinction for 5 years in row. We are looking for a **Shop...

  • Sales Supervisor

    7 months ago


    Sherwood Park, Canada Millennium Insurance Corporation Full time

    **Opportunity**: **Are you customer service oriented? If so, Millennium Insurance is looking to add a Sales Supervisor to their team!**: **Reporting to the Office Manager, the Sales Supervisor will be responsible for overseeing and coordinating the day-to-day operations of the sales department. You will lead a team of sales representatives, monitor their...

  • Shop Supervisor

    2 weeks ago


    Sherwood Park, Canada Terrick Enterprises Ltd Full time

    Strong attention to detail - In depth knowledge of pipe shoes, pipe supports and structural fabrication and quality control - Excellent communication skills - Highly motivated and capable of multi-tasking Responsibilities will include, but will not be limited to the following: - Manage all shop personnel - Scheduling of workload with project manager and...

  • Safety Supervisor

    8 months ago


    Sherwood Park, Canada Caron Transportation Systems Full time

    Caron Transportation Systems is recognized by our customers and employees as the leaders in safety and environmental responsibility while providing the highest level of service in the industry. Backed by being one of Canadas Best Managed Companies 3 years running and holding the Canada Top Fleet Employer distinction for 5 years in row. We are looking for a...

  • Safety Supervisor

    3 months ago


    Sherwood Park, Canada Caron Transportation Systems Full time

    Caron Transportation Systems is recognized by our customers and employees as the leaders in safety and environmental responsibility while providing the highest level of service in the industry. Backed by being one of Canadas Best Managed Companies 3 years running and holding the Canada Top Fleet Employer distinction for 5 years in row. We are looking for a...


  • Sherwood Park, Canada Clarion Hotel Sherwood Park Full time

    The Experience Housekeeping Supervisor will be responsible for ensuring the quality of cleaning and servicing for all guest rooms, and public areas in the hotel. Their job duties are critical in the effective management of the hotel, as cleanliness is of the highest priority in the hospitality industry. Leadership, problem-solving, and decisiveness are...


  • Sherwood Park, Canada Italian Centre Shop Full time

    Sherwood Park, AB Full-time **Full-Time Department Manager (Deli, Catering & Produce) at our Sherwood Park location (8005 Emerald Drive) in Sherwood Park, AB** **Want to enjoy a free lunch every shift and a yearly bonus?** **Join us in our mission to “Connect community through food and cultural experience”** Working at the Italian Centre Shop is like...


  • Sherwood Park, Canada Italian Centre Shop Full time

    **Full-Time Department Manager (Deli, Catering & Produce) at our Sherwood Park location (8005 Emerald Drive) in Sherwood Park, AB** **Want to enjoy a free lunch every shift and a yearly bonus?** **Join us in our mission to “Connect community through food and cultural experience”** Working at the Italian Centre Shop is like being part of our family. We...


  • Sherwood Park, Canada Strathcona County Full time

    **This posting is for 1 temporary full-time position up to 14 months** The Supervisor, Utilities Accounting is responsible for the supervision and direction of accounting staff within the Utilities department. This position is responsible for the operating and capital variance reporting and annual budgets as well as ensuring that both operating and capital...