Dispatcher, Protective Services

2 months ago

Saskatoon, Canada University of Saskatchewan Full time

**Dispatcher, Protective Services**:
**Primary Purpose**: You will be the first point of contact for incoming calls to Protective Services. You will determine the appropriate response, resolve issues if able and/or dispatch patrol officers in the field if required.

This position will operate in a diverse, complex, and often highly active office environment with multiple, and competing demands. Continuous change, shifting priorities, and frequent interruptions are the norm.

Prompt, complete, and accurate work is extremely important to mitigate risks associated with supporting Officers and the community.

**Typical Duties or Accountabilities**:

- Monitors field units for well-being and checks in on officers to ensure safety and availability
- Generates calls for service and begins / completes Incident Reports where applicable
- Responsible for following all guidelines for response whether it be a routine call, intrusion alarm, emergency response, or otherwise
- Must be able to make timely decisions in stressful situations, while managing dispatched units
- Must be able to respond to multiple telephone calls, computer systems and radio equipment simultaneously
- Determines the type of service required, location of incident and appropriate service
- Provides appropriate information for public disclosure or refers / transfers callers to appropriate section or agency
- Ensures emergency requests from field units and public receive immediate action
- Receives and immediately dispatches field units to intrusion alarms; monitors intrusion alarm system and contacts technicians and performs actions when required to keep system operational
- Monitors, revises, and updates status of field units
- Disseminates pertinent information to field personnel
- Monitors major incidents and creates a record for presentation at debriefing
- Understands applicable policy and procedures for the department
- Understands the Emergency Management Plan and the role/responsibility of the dispatcher during a major emergency/disaster
- Conversant with USAFE and the Emergency Communications protocol
- Performs CPIC, SGI and RMS (Perspective) queries and relays information to staff as required
- Responds and completes warrant callback requests from the provincial courthouse
- Implements Lost and Found procedures for collection, storage, and disposal of all lost and found items
- Occasional clerical duties including correspondence, mail sorting, file creation, etc.
- Other duties as assigned

**Education**: Completion of Grade 12 and post-secondary in a relevant field

**Experience**: A minimum of 1-year administrative experience, previous dispatch or field experience is preferred.

**Skills**:

- Strong communication skills, fluency in English both orally and in writing
- Strong computer and typing skills
- Knowledge of the University of Saskatchewan, including knowledge of buildings, locations, street names, etc.
- Highly self-motivated
- Ability to remain in control, composed and organized under pressure or in high stress situations
- Ability to multi-task efficiently
- Professionalism and integrity
- Successful applicants will be required to provide a satisfactory criminal record check.

**Department**: Protective Services
**Status**: Term 12 months with the possibility of extension or becoming permanent
**Employment Group**: CUPE 1975
**Shift**: Hours will vary and will include days, evenings, weekends as well as Statutory holidays.
**Full Time Equivalent (FTE)**: 1.0
**Salary**: The salary range, based on 1.0 FTE, is $23.35 - 30.61 per hour. The starting salary will be commensurate with education and experience.
**Salary Family (if applicable)**:Security Services
**Salary Phase/Band**:Phase 4
**Posted Date**: 9/25/2024
**Closing Date**: 10/15/2024 at 6:00 pm CST
**Number of Openings**:1
**Work Location**:On Campus

**Criminal Record Check**:Yes
**Driver's License and Abstract Check**:Not Applicable
**Education/Credential Verification**:Yes
**Vulnerable Sector Check**:Not Applicable

  • Dispatcher

    5 months ago

    Saskatoon, Canada Welldone Mechanical Services Full time

    Welldone Mechanical Services Inc. is a family-owned company that has been serving the people of Regina and Saskatoon for the past 59 years. As a result, we are seeking a dynamic Dispatcher to join our team and contribute to the continued success of our Company. Our team is passionate, hardworking, and committed to making every customer interaction a positive...

  • Service Dispatcher

    1 month ago

    Saskatoon, Canada Superior Forklift Ltd. Full time

    **Superior Forklift** is a growing material handling equipment dealership operating in Canada. With an entrepreneurial spirit, mission-driven approach, and customer-focused mindset, Superior Forklift has achieved continued success year over year. With a focus on learning and continuous improvement, we are proud to invest in our people and offer a...

  • Dispatcher

    5 months ago

    Saskatoon, Canada Ghost Transportation Services Full time

    Fleet Dispatcher Ghost Transportation Services is looking for a Fleet Dispatcher to join our team in Saskatoon, Saskatchewan. Reporting to the Fleet Manager, the Fleet Dispatcher is responsible for the day to day operations of the tractor/trailer fleet of Ghost Transportation Services. This is a full-time permanent position working Monday-Friday with...

  • Dispatcher

    5 months ago

    Saskatoon, Canada Ghost Transportation Services Full time

    Fleet Dispatcher Ghost Transportation Services is looking for a Fleet Dispatcher to join our team in Saskatoon, Saskatchewan. Reporting to the Fleet Manager, the Fleet Dispatcher is responsible for the day-to-day operations of the tractor/trailer fleet of Ghost Transportation Services. This is a full-time permanent position working Monday-Friday with...

  • Dispatcher

    6 months ago

    Saskatoon, Canada Sharp Trucking Services Full time

    Sharp Trucking Services is a privately-owned transportation and logistics company operating in Western Canada. We are looking for a** Dispatcher **to join our Saskatoon operation. The successful applicant will be responsible for coordinating daily workflow for trucks, trailers, and drivers. This is a full-time position with flexibility to cover absences...

  • Dispatcher

    5 months ago

    Saskatoon, Canada Ghost Transportation Services Full time

    Ghost Transportation Services is looking for a Fleet Dispatcher to join our team in Saskatoon, Saskatchewan. Reporting to the Fleet Manager, the Fleet Dispatcher is responsible for the day-to-day operations of the tractor/trailer fleet of Ghost Transportation Services. This is a full-time permanent position working Monday-Friday with flexible hours depending...

  • Dispatcher

    5 months ago

    Saskatoon, Canada Ghost Transportation Services Full time

    Ghost Transportation Services is looking for a Fleet Dispatcher to join our team in Saskatoon, Saskatchewan. Reporting to the Fleet Manager, the Fleet Dispatcher is responsible for the day-to-day operations of the tractor/trailer fleet of Ghost Transportation Services. This is a full-time permanent position working Monday-Friday with flexible hours depending...

  • Dispatcher

    6 months ago

    Saskatoon, Canada Ghost Transportation Services Full time

    Ghost Transportation Services is looking for a Fleet Dispatcher to join our team in Saskatoon, Saskatchewan. Reporting to the Fleet Manager, the Fleet Dispatcher is responsible for the day-to-day operations of the tractor/trailer fleet of Ghost Transportation Services. This is a full-time permanent position working Monday-Friday with flexible hours depending...

  • Service Dispatcher

    6 months ago

    Saskatoon, Canada Venturis Capital Corporation Full time

    Venturis Capital Corporation strategically invests in visionary and values-driven organizations, with expertise in acquiring and managing leading material handling equipment dealerships supporting the construction, industrial, forestry, mining, and agricultural markets, among others. With an entrepreneurial spirit, people-focused mindset, and mission-driven...

  • Dispatch

    6 months ago

    Saskatoon, Canada Edge Transportation Services Ltd. Full time

    Siemens Transportation Group Inc. expanded its service offerings in 1989 through the development of their flat deck division, Edge Transportation Services Ltd. Today, Edge Transportation specializes in flat deck, drayage, heavy haul & over-dimensional freight service throughout North America. Edge recognizes that relationships are one of the most important...

  • Truck Dispatcher

    3 months ago

    Saskatoon, Canada Sam Transport Services Inc. Full time

    Education: Secondary (high) school graduation certificate - Experience: Will train **Tasks**: - Advise vehicle operators of traffic and other problems - Assist with maintenance of communications equipment - Dispatch personnel according to schedules and work orders - Follow-up on issues with work orders - Knowledge of cross border dispatching regulations and...

  • truck dispatcher

    3 months ago

    Saskatoon, Canada Sam Transport Services Inc. Full time

    Education: Secondary (high) school graduation certificateExperience: Will trainTasksAdvise vehicle operators of traffic and other problemsAssist with maintenance of communications equipmentDispatch personnel according to schedules and work ordersFollow-up on issues with work ordersKnowledge of cross border dispatching regulations and practicesMaintain...

  • truck dispatcher

    3 months ago

    Saskatoon, Canada Sam Transport Services Inc. Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateTasksAdvise vehicle operators of traffic and other problemsAssist with maintenance of communications equipmentDispatch personnel according to schedules and work ordersFollow-up on issues with work ordersKnowledge of cross border dispatching regulations and practicesMaintain...

  • Service Dispatcher

    3 weeks ago

    Saskatoon, Canada Complete Technologies Full time

    Complete Technologies is looking for a Service Dispatcher to join our team. As the Service Dispatcher, you will act as the first point of contact for incoming calls and will be responsible for utilizing our internal resources to prioritize client service requests. **This Position Entails**: - Answer calls professionally and direct calls accordingly -...

  • Dispatcher

    5 months ago

    Saskatoon, Canada Ghost Transportation Services Full time

    Do you like puzzles? Figuring things out? Have you ever played chess? Does solving problems give you joy? Are you like Hannibal from the A-Team and “Love it when a plan comes together!” Ghost Transportation Services is looking for a Senior Truck Coordinator. This used to be called a dispatcher, then they got broke down to Planner, Customer Service Rep...

  • Dispatcher

    2 months ago

    Saskatoon, Canada Ghost Transportation Services Full time

    Do you like puzzles? Figuring things out? Have you ever played chess? Does solving problems give you joy? Are you like Hannibal from the A-Team and “Love it when a plan comes together!” Ghost Transportation Services is looking for a Senior Truck Coordinator. This used to be called a dispatcher, then they got broke down to Planner, Customer Service Rep...

  • Service Dispatcher

    6 months ago

    Saskatoon, Canada Hansler Industries Ltd Full time

    **Hansler Industries** is a material handling equipment dealership with 60 years of excellence in Canada. With an entrepreneurial spirit and customer focused approach, Hansler has achieved continuous growth year over year. Hansler Industries is now an integral entity within the Venturis group of companies, an extensive and integrated network of rapidly...

  • Dispatcher

    6 months ago

    Saskatoon, Canada JR & Co Roofing Contractors Inc. Full time

    **Administrative Assistant / Dispatcher Duties**: **Job Scheduling and Coordination**: - Assist management in scheduling and dispatching roof repair crews to job sites, ensuring efficient allocation of resources. - Work closely with management to coordinate and update schedules based on priority and urgency of service requests. - Monitor job progress and...

  • Dispatcher

    5 months ago

    Saskatoon, Canada Edge Transport Full time

    Edge Transportation specializes in flat deck, heavy haul & over-dimensional freight service throughout North America. From full truckload to less-than-truckload needs, experienced operators ensure secure and efficient transport. In addition, we offer Drayage service which refers to a specialty logistics service that carries freight containers over a short...

  • Emergency Medical Dispatcher

    1 month ago

    Saskatoon, Canada Medavie Health Services Full time

    Position Type: Permanent Closing date: Medavie Health Services West (MHSW) is the subsidiary of Medavie Health Services responsible for the optimal operation and management of an integrated, service-led primary health care organization. People are the biggest drivers of our success, and we are excited to continue building a healthier Saskatchewan and...