Quality Assurance Supervisor

1 week ago

Waterloo, Canada Sunrise Farms Full time

Grand River Foods is a leading food solutions company serving customers in the North American grocery and food service industry. As a member of the Sunrise Farm family, we remain as dedicated as ever to both providing a quality work environment for our employees, as well as producing only the highest quality products for our customers. We are known for the great care we take with clients and employees alike.

We currently have an opening for a
**QA Supervisor** at our Waterloo facility located at 35 Northland Road.

This position is responsible for direct supervision and daily support to the various Quality Assurance Technicians. Assists the QA Manager/BRC Alternate and/or HACCP/BRC with the implementation and enforcement of food safety and quality programs to all departments. Ensures adherence to required food safety laws, regulations, and company/customer policies and procedures. Has the authority to suspend operations when serious food safety and quality risks are identified

**Duties & Responsibilities**:

- Assists in the implementation, review, maintenance and validation of the HACCP and BRC Systems (GMPs, Prerequisite Programs, Policies, SOPs, etc.)
- Direct supervision of QA Technicians and indirect supervision all departments
- Provides food safety and quality direction to Production, R&D, Purchasing, Shipping & Receiving, Maintenance, Planning and Sanitation
- Advises department managers and supervisors of non-compliances/deviations
- Assists the HACCP/BRC and QA Manager with site audits and takes appropriate action to ensure the integrity of HACCP and BRC Systems
- Ensures that regulatory compliance with CFIA, BRC and Customer requirements are meet and maintained
- Monitors and verifies food safety programs and practices and overall SOP compliance within the facility
- Assists with GMP and Technical training of personnel on HACCP/BRC functions
- Ensures supplier scorecards and non-conformity communications are issued, tracked, trended and managed
- Identifies trends related to food safety (foreign material, Holds, deviations, etc.) and communicates findings to management
- Ensures appropriate product holds, and timely dispositions
- Provides technical documentation for testing of products and raw materials
- Responsible for schedule review and allergen management
- Responsible for maintaining the verification schedule and ensuring verification compliance including record reviews, on-site observations, interviews, etc.
- Assists with the creation and revision of product specifications to ensure food safety and quality
- Develops and maintains incoming specifications and online profiling spreadsheets to track and trend quality parameters
- Other duties as assigned

**Skills and Abilities**:

- Excellent communication, interpersonal and administrative leadership skills
- Proven ability to supervise, provide support and coach
- Strong verbal and written literacy
- Proven ability to work effectively as a team member
- Strong analytical, problem-solving abilities
- Highly detail oriented with excellent organizational skills
- Able to prioritize multiple obligations, and manage time effectively
- Excellent mathematical skills
- Excellent work ethic and attendance
- Strong computer skills and proficiency with Microsoft Office systems
- Adaptable to change, handles pressure well, adjusts plans to meet changing demands
- Accepts accountability, stays focused and calm under pressure
- Meets attendance/punctuality requirements
- Makes decisions systematically, under pressure and can make difficult/unpopular choices

**Education**:

- Completion of Vocational/Technical specialty certification/licensure program in a related field
- University degree or college diploma in related discipline preferred

**Experience**:

- A minimum of 2-3 years’ experience in a similar role
- Working knowledge of HACCP and GFSI systems and applicable regulatory agencies
- Proven leader and team motivator with Leadership skills
- Thorough understanding of statistical process controls, HACCP, BRC, MMOP
- Knowledge of customer complaint investigation and resolution process
- In depth knowledge of local, provincial and federal GMP requirements pertaining to food manufacturing
- Proficient with MS Suite products (Word, Excel, PowerPoint) required as well as with label system software

IND3

At Sunrise Farms we are proud to be an equal-opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other identifying characteristic are encouraged to apply.

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