Release of Information Specialist

4 weeks ago

Toronto, Canada St. Michael's Hospital Full time

Unity Health Toronto, comprised of Providence Healthcare, St. Joseph’s Health Centre and St. Michael’s Hospital, works to advance the health of everyone in our urban communities and beyond. Our health network serves patients, residents and clients across the full spectrum of care, spanning primary care, secondary community care, tertiary and quaternary care services to post-acute through rehabilitation, palliative care and long-term care, while investing in world-class research and education. Join our team in our mission to continue to put patients and families at the centre of everything we do, in the role of Release of Information Specialist.

**DUTIES & RESPONSIBILITIES**:

- Process all requests related to Access and/or Disclosure of Personal Health Information(PHI) according to established departmental procedures and applicable provincial statutes and legislation
- Prepare invoices and monitor remittance of fees
- Accept and process all subpoenas, court orders, search warrants as a designate of the Director Health Information Services
- Attend court, as a designate for the Director Health Information Services, in response to subpoenas or summons, includes preparation of required documents
- Act as a resouce for internal/external inquires regarding Access/Disclosure of Personal Health Information (PHI)
- Prepare ROI workload statistics on a monthly basis
- Manage request to ensure compliance with legislative turn around times as per the Information Privacy Commissioner (IPC)
- Collaborate, as required, with Risk Management and Patient Affairs staff
- Supervise patients who are reviewing their records
- Other duties as assigned

**QUALIFICATIONS:
- Graduate of an accredited Health Information Management (HIM) Program.
- Certification with the Canadian Health Information Management Association (CHIMA). Must be a member in good standing.
- 1-2 years of ROI experience is an asset.
- Excellent communication skills, verbal and written
- Excellent customer service, conflict resolution and interpersonal skills
- Ability to show good judgement
- Working knowledge of provincial regulations related to the access/disclosure of Personal Health Information (PHIPA, Public Hosptial's Act, etc.,)
- Excellent organization and time management skills
- Ability to work independently, prioritize workload, meet deadlines and work effectively under pressure
- Experience with access/disclosure of Personal Health Information (PHI)
- Must have an excellent attendance record

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