Analyst, Client Data Analytics

2 weeks ago

Halifax, Canada Royal Bank of Canada Full time

**Come Work with Us**

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

**Job Title**

Analyst, Client Data Analytics

**What is the opportunity?**

Client Data Analytics is part of the Controls & Governance team of the Client & Data Management Group (C&DMG), provides monitoring and performance analysis for the all aspects of client onboarding and refresh activities. The analyst works with stakeholders to produce metrics for effective monitoring, timely reporting and identification of action plans around KPIs and KRIs.

**What will you do?**
- Support the delivery of business analytics
- Ensure data is consistently maintained to agreed operational and regulatory standards throughout the client lifecycle.
- Help maintain & monitor an inventory of data & key controls showing ownership,
frequency and SLA’s across the client lifecycle.
- Support the development of actionable ongoing management reporting that is focused on trends and includes proactive identification and reporting of emerging risks (KPIs and KRIs).
- Monitor the metrics from the risk and control framework and ensure that the ongoing health of the processes are monitored
- Ensure sustainable remedial action when issues are identified.
- Proactively identify operational risks/control deficiencies in the business and opportunities to improve the team & client experience.
- Collaborate to create processes and monitoring tools, following a risk based approach including appropriate exception management and escalation policies.
- Support ongoing reporting that is focused on trends and emerging risks
from different sources of information across business units.
- Support the creation of a consolidated view of risk and performance, including initiatives, compliance deficiencies and corrective action.

**What you need to succeed?**
- Undergraduate degree
- 2 - 3+ years of Capital Markets experience
- Quantitative analytic skills, including experience with data analysis and data presentation
- Strong database experience and GUI development experience
- Expertise in one or more of Python, VBA, and Tableau
- MS Office, with particular expertise in Excel and PowerPoint
- Superior verbal & written communication skills
- Superior analytical & problem solving skills
- Demonstrated ability to manage ambiguity in a difficult/stressful work environment
- Demonstrated knowledge & experience with risk and quality control frameworks
- Collaboration & team skills; with a focus on cross-group collaboration

**Nice-to-haves**
- Formal qualifications as Graduate or Post-Graduate Level.
- Knowledge of products and operations of Capital Markets, Investment Banking
- Creative thought process and ability to innovate
- Attention to detail while working with high volume of data and transactions

**What’s in it for you?**

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
- Leaders who support your development through coaching and managing opportunities
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
- Flexible work/life balance options

**Job Summary**

**Address**:
HALIFAX, Nova Scotia, Canada

**City**:
CAN-NS-BEDFORD

**Country**:
Canada

**Work hours/week**:
37.5

**Employment Type**:
Full time

**Platform**:
Capital Markets

**Job Type**:
Regular

**Pay Type**:
Salaried

**Posted Date**:
2023-01-11-08:00

**Application Deadline**:
2023-01-26-08:00

**I**nclusion** and Equal Opportunity Employment**

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

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