Program Supervisor Ii, Intake and Respite

7 days ago

Toronto, Canada Geneva Centre for Autism Full time

**Program Supervisor II, Intake and Respite Coordination Services**

Do you have experience in program leadership within the social services sector and want to empower individuals with Autism Spectrum Disorder and their families to fully participate in their communities? If so, we encourage you to apply.
- **About Us**_

Geneva Centre for Autism (GCA) is a pioneer in developing leading edge resources, programs and services that serve as models for other organizations throughout the world. Our mission is to empower individuals with Autism Spectrum Disorder, and their families, to fully participate in their communities
- **The Role**_

Geneva Centre for Autism (GCA) is currently seeking a Program Supervisor II who will be responsible for developing and managing all aspects of GCA’s Intake and Respite Coordination Service/Flex Fund programs.
- **Core Responsibilities (include but are not limited to)**:_
- Develop, execute, and maintain department’s service goals and services in alignment with the GCA’s mission, vision, and values
- Design the annual department plans for service offerings where appropriate (i.e. Family and community workshops, community outreach, parent support groups)
- Design service objectives and refine processes to support the department’s annual plans
- Develop and monitor program area practices, processes, and workflows service components
- _Provide day-to-day supervision of a multi-disciplinary team to include:_
- _Coaching, training, and evaluation of staff_
- _Scheduling_
- _Oversees day to day operations of program_
- _Conducts performance appraisals_
- _Identify staffing needs and/or gaps_
- _Participates in the recruitment, on-boarding, staff orientation and communicating performance expectations for new staff_
- _Ensures staff adhere to agencies policies, procedures and practices_
- _Ensures the health, safety, and wellness of staff_
- Liaise with community partners to ensure a good understanding of intake and respite services offered in the city of Toronto
- Manage and maintain relationships with clients and their families to include addressing concerns, providing feedback, and collaborating with community agencies to support families
- Review monthly financial statements, flags Director of any potential issues
- Complete, summarize and analyze annual statistics, including customer satisfaction data
- Other duties as required.
- Completed University degree in a related field (i.e. psychology, social work or behavioural science)
- 3 years’ experience working within the Autism or Developmental sector, preferably in Intake and/or Service Coordination capacities
- 2 years’ of experience supervising employees
- Experience with program leadership within the social services sector required
- Ability to anticipate, understand, and respond to the needs of the sector as it applies to intake and respite
- Excellent problem-solving skills that can be applied in multiple situations
- Experience in setting priorities, developing work/program schedules, monitoring quality and reporting on program outcomes
- Proven ability to mentor, motivate and inspire others
- Proficient use of Microsoft Office software
- Satisfactory current Vulnerable Sector Check and Criminal Records Check
- Proof of full vaccination against COVID-19
- **Working Conditions**:_
- Seated for long periods of time
- Standing for long periods of time for presentations
- Occasional travel
- Working in open workspace
- Some lifting
- **Why Work at GCA**:_
- Competitive salary
- Generous vacation entitlements
- Extended Health and Dental Benefits
- EAP and Headspace access
- RRSP contributions
- Float Days and Sick Leave entitlements
- Learning and Development opportunities
- Hybrid working environment (role dependent)
- Internationally recognized leadership and innovation in the field of ASD

**Equity, Diversity and Inclusion**

**Accommodation**

Geneva Centre for Autism is also committed to accommodating applicants with disabilities during the recruitment, assessment and selection process. Please notify us if you require accommodation in respect of the materials or procedures used at any time during this process. If you require an accommodation, Geneva Centre for Autism will work with you to determine how to meet your needs.

**Job Postings during COVID-19**

Following the advice of government and health authorities to slow the spread of COVID-19, employees in non-client facing positions have been equipped to work from home temporarily. All recruiting activities including interviews and onboarding are being conducted virtually. To protect the health and safety of our staff and clients, the GCA requires all new employees to be fully vaccinated against COVID-19 and submit proof of vaccination upon hiring.

Interested applicants are invited to submit a cover letter and resumestating salary expectations to:
Human Resources

Please quote Job #29.23

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Disa

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