Front Store Clerk/postal Clerk

5 months ago

Prince Albert, Canada Neighbourly Pharmacy Full time

**Neighbourly Pharmacy** is looking for a **Front Store Clerk/Postal Clerk **to join our **Prince Albert, SK** location at **Crescent Heights Pharmacy**.

**About Us**:
Neighbourly Pharmacy is Canada's largest and fastest-growing network of community pharmacies. With over 295+ locations, our team of experienced industry leaders is passionate about providing exceptional patient care to our communities. We have been recently recognized as one of Canada’s Best Managed Companies. We know that our people are our most valuable asset, and we take pride in helping our employees realize their career goals.

The Front Store Clerk/Postal Clerk will assist the Front Store Manager with the day-to-day operations. This position is responsible for various duties such as sorting and batching mail items, reviewing mail items for address accuracy, and operating mail processing equipment. It is also important to note this position will require a lot of bending, reaching, lifting, and the possibility of being on your feet throughout most of your shift. The Front Store Clerk/Postal Clerk will collaborate with others to provide a smooth customer experience and help promote the store throughout the neighbourhood.

**Responsibilities**:
**Front Store Clerk**
- Acknowledge and greet all customers with a smile and hello. Maintain a warm, friendly attitude toward all customers.
- Handle telephone inquiries quickly and courteously. Avoid keeping in-store customers waiting.
- Pay attention to store security. Follow store policy regarding the handling of shoplifters.
- Display all goods in the shop properly and arrange them so that customers can discover them quickly.
- Develop product knowledge and learn about new products. Know product locations and store layout.
- Request a cash pick-up when large sums of money are accumulated. Anticipate requirements for change before running out.
- Handle lottery and CBO tickets as per store procedures.
- Use tact and courtesy when dealing with difficult customers. Know whom to refer a customer to if they have a complaint.
- Inform the store manager of all customer complaints, comments, and concerns regarding customer service, prices, merchandise, etc.
- Maintain the store's general appearance and make sure everything is clean, restocked, and well arranged.
- Learn and utilize proper merchandising techniques such as shelf label placement, stock rotation, and facing.
- Maintain specific sections as allocated. Notify the store buyer regarding merchandise out of stock.
- Maintain product data and inventory, and make sure the reordering process is simple.
- Participate in the development and preparation of displays, windows, and seasonal promotions.
- Always keep busy and productive. When cashiering, identify tasks that can be performed between customers.

**Postal Clerk**
- Ensure all customers' mail is sorted in a timely fashion.
- Sort, sequence, and batch mail items.
- Answer customer questions and concerns about their mail.
- Review mail items for address accuracy, proper postage, etc.
- Perform any combination of tasks in a post office, such as receiving letters, selling postage and revenue stamps, and stamping envelopes.
- Operate a computer to key in data.
- Send and receive money gram.
- Weigh letters and parcels; compute mailing costs based on type, weight, and destination; and affix correct postage.
- Exercise physical effort in bending, reaching, lifting, carrying, etc.
- Carry out additional duties as delegated by the Front Store Manager and Store Operator.

**Qualifications & Skills**:

- Strong computer and POS skills.
- Ability to function for an extended period while standing.
- Some customer service and cashiering experience is preferred.
- Ability to communicate clearly and courteously with customers.
- Ability to manage conflict and strong problem-solving abilities.
- Excellent product or service knowledge.
- Multitask and manage the demands of numerous clients at once.
- Ability to work in a fast-paced environment with mínimal supervision.
- Merchandising and retail experience are assets.
- Mature and cooperative attitude.
- Professional image including a name tag and proper grooming.
- **Neighbourly Pharmacy **_is an equal-opportunity employer. We are committed to delivering accessibility and equality to all job applicants, staff, and customers. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired._

**Job Types**: Permanent, Full-time

**Salary**: $15.00 per hour

**Benefits**:

- Dental care
- On-site parking
- Paid time off
- Store discount
- Vision care

Day range:

- Every Weekend
- Monday to Friday

Flexible Language Requirement:

- French not required

Shift:

- 8 hour shift
- Day shift

Work setting:

- Drug store

Ability to commute/relocate:

- Prince Albert, SK S6V 6Z6: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Cashiering: 1 year (preferr

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