Housekeeping Supervisor

1 month ago


Vancouver, Canada Pan Pacific Vancouver Full time

***:
Reporting to the Assistant Housekeeping Managers, the Housekeeping Supervisor is responsible for leading the Housekeeping operations ensuring superior guest service and quality standards are met.

***:
**KEY RESPONSIBILITIES**:
***:
**The key responsibilities of the Housekeeping Supervisor include but are not limited to**:

- Lead and supervise the day-to-day operation of the department to ensure service standards are followed
- Conduct room inspections to ensure that room standards are met to ensure guest satisfaction
- Perform in training of all Housekeeping associates
- Resolve guest and employee complains and issues
- Perform all housekeeping clerical tasks for housekeeping operation
- Maintain a safe working environment in all sections of the Housekeeping department
- Understand the need and willingness to work in other housekeeping positions as required
- Participates in recruitment and selection, training, and performance management of all housekeeping associates. Participates in associate probationary and annual reviews
- Perform other duties as assigned

**COMPETENCY PROFILE SUMMARY**:
***:
**Attributes** - Service Orientation, Flexibility, Attention to Detail, Accountability**:
**Skills** - **Resource Management, Critical Thinking, Leadership, Conflict Management, Team Building**:
**CRITERIA**:
***:
**Qualifications and Technical Experience**:

- Minimum one years of Housekeeping experience in large operations (> 400 rooms) within a 4 or 5 Diamond hotel environment with proven experience in maintaining superior standards.
- Experience in and knowledge of laundry operations including têxtiles
- Strong experience in positively leading and managing a large (>60) workforce, including resolving conflicts, managing performance, and developing others.
- Proficient in English both verbally and in written work in order to articulate themselves professionally in guest and supplier interactions.
- Must hold WHMIS Certificate.
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Publisher, Outlook) and Internet.
- Experience with Opera PMS an asset.

**Competencies**

Proven experience and strengths in the following competencies are required for this position: Resource Management, Critical Thinking, Leadership, Team Building and Conflict Management. A full competency profile is available upon request.

**Physical Demands**

Must be physically fit and able to lift moderately heavy items, along with movements such as bending, stooping and kneeling when required. In addition will be required to stand on feet and/or walk for long periods.



  • Vancouver, Canada HI Canada Full time

    HI Canada - Supervisory - Full Time | - Permanent - 1114 Burnaby St, Vancouver, BC - 1 position available - Accessible Employer: Yes - Open to International applicants with valid Canadian Work permits: Yes Posted on August 1, 2023 The Housekeeping Supervisor is responsible for ensuring that the hostel is kept clean and hygienic by performing housekeeping...


  • Vancouver, Canada Sheraton Vancouver Wall Centre Hotel Full time

    **ABOUT US** The Sheraton Vancouver Wall Centre and The Westin Wall Centre, Vancouver Airport are dedicated to providing guests with exceptional quality, service, and value. These guiding principles are evident with every check-in, bed made, or breakfast served. You can see this commitment to quality in the physical properties of the hotels themselves;...


  • Vancouver, Canada Holiday Inn Hotel Downtown Full time

    Working Housekeeping Supervisor Reporting to the Housekeeping Manager and Assistant Executive Housekeeper. As a Working Housekeeping Supervisor, you will serve as an ambassador for the Holiday Inn Hotel & Suites, you must be a multi-functional individual who is to be a team player and driven to exceed our guest’s expectations. Provide supervision...


  • Vancouver, Canada True North Hostelling Association Full time

    L'affichage de cet emploi en anglaisreflète la langue de travail. HI Vancouver Downtown has recently reopened and we are looking for a Housekeeping Supervisor to join the team and support the continued operation of the hostel. **Working with US will include** - A permanent full-time position - Starting salary range is $36,000 - $43,000 per year,...


  • Vancouver, Canada Haro Park Centre Society Full time

    **Job Title**:Housekeeping Supervisor 1 Haro Park Centre, located in Vancouver’s West End, was established in 1980, and is a community of care with 218 residents living in a mixed setting of Independent Suites, Assisted Living and Residential Care. We are driven by our vision to be _A passionate, progressive and diverse community where people feel they...


  • Vancouver, Canada Rosewood Hotel Georgia Full time

    JOB TITLE: HOUSEKEEPING SUPERVISOR DEPARTMENT: HOUSEKEEPING REPORTS TO: DIRECTOR OF ROOMS OVERVIEW/BASIC FUNCTION: Responsible for assisting in the overall management of the Housekeeping Department. RESPONSIBILITIES: - Maintain complete knowledge of and comply with all departmental policies, service procedures and standards. - Read the assignment sheet...


  • Vancouver, Canada Sheraton Vancouver Wall Centre Hotel Full time

    **HOUSEKEEPING SUPERVISOR** **What’s in it for you**: Working in the largest hotel in Vancouver Aesthetically pleasing environment with a great team **Benefits and Perks**: - Explore Travel Program - Ongoing Associate Appreciation Events - Dental care - Disability Insurance - Employee assistant program - Extended health care - RRSP match - Vision...


  • Vancouver, Canada Canucks Full time

    **Title**: Event Housekeeping Supervisor **Department**: Event Services **Reports To**: Manager, Housekeeping At Canucks Sports & Entertainment, we are excited to be in the business of creating memorable moments for our fans and guests. We are now inviting enthusiastic, passionate individuals to join our event staff team and be part of the excitement...


  • Vancouver, Canada Providence Living Society - CooperPlace Full time

    **CLASSIFICATION**: (11007) Housekeeping Supervisor III **POSTING**: HEU Posting 095H23 **STATUS**:Regular Full Time **WORK AREA**:Central City Lodge/Cooper Place - Support Services Department **HOURS**:75 Hours Bi-Weekly (1.0 FTE) 07:00-15:00 *may be required to work afternoons and nights on occasion Days off; Tuesday and Wednesday **SALARY**: $30.06 Per...


  • North Vancouver, Canada Pinnacle Hotel at the Pier Full time

    Summary The Pinnacle Hotel at the Pier is a unique, boutique style property, the Housekeeping Supervisor will serve as an ambassador for the Hotel and must be a multi-functional individual who is driven to always exceed our residents & guests’ expectations with an attention for detail. Description of Duties: - Provide housekeeping supervision when...


  • North Vancouver, Canada North Shore Winter Club Full time

    The North Shore Winter Club is a celebrated family athletic club serving the Greater Vancouver Area. Home to a rich history of hockey, swimming, racquet sports and fitness, members at the North Shore Winter Club have enjoyed the benefits of a friendly social environment since 1958. **Key Objectives**: To manage and oversee the Housekeeping Department and...


  • Vancouver, Canada Sandman Hotel Group Full time

    Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As...


  • Vancouver, BC, Canada Accor Hotels Full time

    Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh’s business, cultural and retail hub. Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting. What is in it for you: Competitive salary and flexible benefit plans Opportunity to earn commissions Employee...


  • Vancouver, Canada PHSA Full time

    **Housekeeping Supervisor, C&W** Children's & Women's Health Center Vancouver, BC In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent...


  • Vancouver, Canada PHSA Full time

    **Housekeeping Supervisor, C&W** Children's & Women's Health Center Vancouver, BC In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent...


  • Vancouver, Canada PHSA Full time

    **Housekeeping Supervisor, C&W** Environmental Services Vancouver, BC In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all...


  • Vancouver, Canada Providence Health Care Full time

    REQ: PHC23-138752 - Work Area: EVS Housekeeping - Base Site: Various - City: Vancouver - Status: Casual - FTE: 0.01 - Wage: $26.93-26.93 - Job Category: Facilities - Post date: Jan 18, 2023 - Hours: - As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Order and the Health Sector Order), as of October 26, 2021,...


  • Vancouver, Canada University of British Columbia Full time

    Staff - Union Job Category CUPE 116 Job Profile CUPE 116 Salaried - Assistant Housekeeping Supvr Job Title Assistant Housekeeping Supervisor (AM - Regular Full-time) Department Service Workers and Housekeeping Attendants | Student Housing and Community Services Compensation Range $4,065.00 - $4,463.00 CAD Monthly Posting End Date August 15,...


  • Vancouver, Canada PHSA Full time

    **Lead Hand Supervisor, Housekeeping, C&W** Environmental Services Vancouver, BC In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in...


  • Vancouver, Canada PHSA Full time

    **Lead Hand Supervisor, Housekeeping, C&W** TACC Environmental Services Vancouver, BC In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is...