Business Systems Analyst

3 weeks ago

Regina, Canada City of Regina Full time

**Openings**: 1

**Location Name**: City of Regina, Regina, Saskatchewan, CA

**Date Posted**: February 13, 2023

**Closing Date**: February 23, 2023

**Profession**: Business Professionals

**Experience Level(s)**: Intermediate

**Desired Employment Status**: Permanent

**Education Level(s)**: University Degree

**Job ID**: 1148

This position is part of the Partnerships & Permitting Branch and is an important part of delivering the City of Regina’s building and development permit services to the community. In an environment that supports continuous improvement and under the supervision of a Manager, this employee will work with a small team to provide liaison with Technology and Digital Innovation for department operations. They will participate in developing short and long range plans for their business systems and work processes and technologies. They will coordinate system testing and develop reports of the Department’s data, as well as take a lead role in developing and support Department specific solutions. As a member of the branch technical support group, this employee will provide input for the development of effective administrative processes, the setting of branch goals and objectives and the development of annual work plans.

**Typical Duties Include**:
Participates in researching, evaluating and implementing software and systems solutions.
Provides technical and analytical expertise relating to the implementation and maintenance of computer technologies.
Analyzes business area work processes and identifies opportunities to improve those processes.
Assists with the integration of various systems and related processes.
Analyzes, designs, develops and implements enhancements to existing departmental systems as required, using corporate standard desktop development tools.
Develops and presents training programs related to work systems and processes to various levels of departmental staff.
Develops or assists with the development of reports and canned or ad hoc queries using corporate standard reporting tools.
Assists departmental staff in the effective use of their systems and processes by formal/informal training and advisory/consulting services.
Ensures that corporate standards are maintained and adhered to on projects for which this employee is responsible.
Creates and maintains documentation of systems and work flow processes.
Consults with departmental staff to determine the day-to-day maintenance needs of their systems.
Acts as liaison between the departmental staff and the Technology and Digital Innovation Department. Effectively disseminates information between the two groups and is the contact for day to day operational issues or problems.
Maintains current knowledge of technological advancements as they pertain to business systems and work processes in the Department.
Develops time-lines and budgets for projects, monitors project time-lines and reports status to the Manager.
Prepares reports, letters or other documents as required.
Participates as a member of the branch management group to develop effective administrative processes for the Department.
Participates as a member of the branch management group to develop division goals and objectives.
Participates as a member of the branch management group to develop annual work plans for the branch.
Follows all rules and regulations as set out in the Provincial Occupational Health and Safety Act and the City of Regina Occupational Health and Safety Manual.
Performs related duties as required.

Typically, the knowledge, skills and abilities are obtained through a university degree in Computer Science, Business Administration or other related discipline. Two (2) to three (3) years of progressively responsible experience in analytical and operational aspects of business systems and workflow processes including demonstrated experience in the development and implementation of new technologies and software solutions. Experience with planning and building permitting process and operations would be an asset.

Knowledge of systems development processes.
Knowledge of analysis and design techniques and methodologies.
Considerable knowledge of information reporting techniques and concepts.
Knowledge of basic accounting principles, especially as related to cost accounting.
Knowledge of the principles of computers and computer programming.
Knowledge of computer software and hardware.
Ability to plan and schedule tasks and work within deadlines.
Ability to work with and use project management techniques, practices and software.
Ability to instruct and train staff on new processes, procedures, software and hardware.
Ability to express ideas effectively in oral and written form with particular emphasis being placed on the ability to prepare policies and procedures and to communicate orally to group audiences
Ability to establish and maintain effective working relationships in a team environment.
Ability to communicate effectively with staff at various l

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