See more Collapse

Communication Services Representative, Gen

1 month ago


Toronto, Canada Scarborough Health Network Full time

**Company Biography**:
Across our three hospitals and eight satellite sites, **Scarborough Health Network (SHN)** is shaping the future of care. Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities. We are home to North America’s largest nephrology program, as well as the designated cardiac care and spine centre for Scarborough and surrounding communities to the east. We are proud to be a community-affiliated teaching site for the University of Toronto and partner with a number of other universities and colleges, helping to train the next generation of health care professionals. We are also proud to be named one of **Canada’s Most Admired Corporate Cultures** for 2023 Learn more at shn.ca

**FOR EXTERNAL APPLICANTS ONLY**: _As a condition of employment, you are required to submit proof of full COVID-19 vaccination status to the Hospital’s Workplace Health and Safety department._ **Fully vaccinated**: having received the full series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by WHO (e.g., two doses of a two-dose vaccine series, or one dose of a single-dose vaccine series), and having received the final dose of the COVID-19 vaccine at least 14 days ago.

**Position Overview**:
Reporting to the Telecommunications Manager, you will provide excellent customer service in delivering switchboard and locating services in a respectful and customer-oriented manner for Scarborough Health Network include monitoring alarm panels and initiating emergency codes and downtime procedures. You will also protect and promote patient’s right to privacy, confidentiality and dignity. You will be scheduled to work at the General, Birchmount or Centenary hospital based upon departmental needs.

**Company Vacancy/Request for Transfer**:
**Requirements**:

- Minimum Grade 12 education
- Typing skills with a minimum of 30 wpm (Words Per Minute) and 90% accuracy (Typing test will be administered)
- Excellent computer skills including Word, Excel, Outlook and the Internet with the ability to perform searches for information
- Good command of English language
- Excellent Customer Service Skills
- Excellent interpersonal and communication skills
- Dependable, and able to remain calm in emergency or stressful situations
- Available to fill in for vacation, sick time, and statutory holidays as required
- Available to work all shifts ie. days, afternoons, evenings, and nights including statutory holidays
- Able to work with minimum supervision
- Ability to work for long periods in a seated position
- Ability to work consistently with a keyboard and number pad
- Job involves sitting, standing, bending, reaching and ability to lift approximately 10lbs as needed
- Ability to engage with staff and public in a professional and respectful manner
- Utilize protective equipment provided, identify and reports hazards
- Demonstrates values consistent with SHN's Code of Conduct and is committed to fostering a healthy and positive work environment in accordance with Health & Safety policy and legislation.
- Engages in ethical conduct and strives to understand and appreciate the diversity of our patient/staff population and community.
- Strong work ethic and commitment is required
- Demonstrated high standards of work outputs
- Highly punctual
- Demonstrated professionalism and reliability

**Asset**:

- Previous hospital Switchboard and locating experience
- Ability to speak another language

**Accommodation Statement**:
Scarborough Health Network (SHN) embraces and celebrates our community’s unique multicultural heritage and diversity. SHN is an equal opportunity employer, dedicated to a culture of inclusiveness and diversity reflecting our diverse patients, staff and community alike. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.

Learn more about our exciting opportunities by following SHNCareers on Twitter and on Instagram.


We have other current jobs related to this field that you can find below


  • Toronto, Ontario, Canada Meta Full time

    Meta Executive Communications Lead, Gen AI Madison , Wisconsin Apply Now Meta is looking for an executive communication leader to join its AI Communications Team. This role will provide external communications support for the leadership team for Meta's rapidly growing and expanding efforts in generative AI, that spans our family of apps and consumer...


  • Toronto, Ontario, Canada Toronto Transit Commission (TTC) Full time

    JOB INFORMATION Requisition ID: 9657 Number of Vacancies: 2 Department: Wheel-Trans Operations Customer Service Salary Information: $ $41.51 Pay Scale Group: 9WT Employment Type: Regular Weekly Hours: 40 Off Days: Various Shift: Various Posted On: June 18, 2024 Last Day to Apply: June 24, 2024 Reports to: Supervisor, Customer Service The Toronto...


  • Toronto, Canada Toronto Transit Commission Full time

    **JOB INFORMATION** **Requisition ID**: 9657 **Number of Vacancies**: 2 **Department**: Wheel-Trans Operations (20000018) - Customer Service (30000374) **Salary Information**: $32.33 - $41.51 **Pay Scale Group**: 9WT **Employment Type**: Regular **Weekly Hours**: 40 **Off Days**: Various **Shift**: Various **Posted On**: June 18, 2024 **Last Day to Apply**:...


  • Toronto, Canada Scarborough Health Network Full time

    **Company Biography**: Across our three hospitals and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of care. Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities. We are home to North America’s largest nephrology program, as well as the designated cardiac care...


  • Toronto, Canada Scarborough Health Network Full time

    **Company Biography**: Across our three hospitals and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of care. Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities. We are home to North America’s largest nephrology program, as well as the designated cardiac care...


  • Toronto, Canada Scarborough Health Network Full time

    **Company Biography**: Across our three hospitals and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of care. Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities. We are home to North America’s largest nephrology program, as well as the designated cardiac care...


  • Toronto, Canada Scarborough Health Network Full time

    **Company Biography**: Across our three hospitals and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of care. Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities. We are home to North America’s largest nephrology program, as well as the designated cardiac care...


  • Toronto, Canada Scarborough Health Network Full time

    **Company Biography**: Across our three hospitals and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of care. Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities. We are home to North America’s largest nephrology program, as well as the designated cardiac care...


  • Greater Toronto Area, Canada Gen-eer Construction Limited Full time

    **Job Summary** - Gen-eer Construction Ltd, based out of Barrie, Ontario, has been in business since 1991. We also operate out of satellite offices in Vancouver, BC and Kelowna, BC. Geneer undertakes small to medium size Healthcare Projects throughout Canada and we offer Design/Build, Construction Management and Project Management Services. We are a company...


  • Toronto, Canada Gen Digital Full time

    About Gen: Gen is a global company powering Digital Freedom through consumer brands including Norton, Avast, LifeLock, Avira, AVG, ReputationDefender, and CCleaner. Our combined heritage is rooted in providing safety for the first digital generations. We bring leading technology solutions in cybersecurity, privacy and identity protection to more than 500...

  • Demand Gen

    2 weeks ago


    Toronto, Canada Thinkingbox Full time

    **Who We Are** Hi! We’re Thinkingbox, a global creative collective shaping the future of brands through craft and curiosity. Our team brings together unique perspectives in design, technology, and strategy that push the boundaries for our clients to create work that is innovative. We are a curious bunch that loves to think big, continuously learn, and...


  • Toronto, Canada DreamForce Services Full time

    **About the Opportunity** In this role, you will work closely with Sales Representatives and their customers and become an integral link in the sales process, ensuring the timely and accurate order flow and related communication to the company’s Operations team. Your responsibilities will include, but are not limited to the following: - Representing the...


  • Toronto, Canada Scarborough Health Network Full time

    **Company Biography**: Across our three hospitals and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of care. Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities. We are home to North America’s largest nephrology program, as well as the designated cardiac care...


  • Toronto, Ontario, Canada PocketHealth Full time

    Patient Experience Representative (Wednesday - Sunday) As part of the PocketHealth team, you will enable hospitals and clinics across North America — and more importantly, empower over a million patients — to discover a better healthcare experience. PocketHealth is a patient-centric platform that enables hospitals and clinics across North America to...


  • Toronto, Ontario, Canada DreamForce Services Full time

    About the OpportunityIn this role, you will work closely with Sales Representatives and their customers and become an integral link in the sales process, ensuring the timely and accurate order flow and related communication to the company's Operations team.Your responsibilities will include, but are not limited to the following:Representing the brand to a...


  • Toronto, Canada Foresters Financial Services, Inc. Full time

    Career Opportunity Role Title Member Service Representative Purpose of role The Member Service Representative, Membership is responsible for member, producer and employee service support for Foresters Go member benefit and member service support for all other member benefits. Success in this role will result in the continued satisfaction and engagement...


  • Old Toronto, Canada Pal Technical Services Full time

    PAL Technical Services is a leader in international aerospace and defense design, development and operation of airborne surveillance aircraft, line maintenance, heavy maintenance checks and modifications. We provide a wide range of aviation and related services to domestic and international markets. PAL Technical Services is currently seeking a Field...


  • Old Toronto, Canada Pal Technical Services Full time

    PAL Technical Services is a leader in international aerospace and defense design, development and operation of airborne surveillance aircraft, line maintenance, heavy maintenance checks and modifications. We provide a wide range of aviation and related services to domestic and international markets. PAL Technical Services is currently seeking a Field...


  • Old Toronto, Canada Pal Technical Services Full time

    PAL Technical Services is a leader in international aerospace and defense design, development and operation of airborne surveillance aircraft, line maintenance, heavy maintenance checks and modifications. We provide a wide range of aviation and related services to domestic and international markets. PAL Technical Services is currently seeking a Field...


  • Old Toronto, Canada Pal Technical Services Full time

    PAL Technical Services is a leader in international aerospace and defense design, development and operation of airborne surveillance aircraft, line maintenance, heavy maintenance checks and modifications. We provide a wide range of aviation and related services to domestic and international markets. PAL Technical Services is currently seeking a Field...