
Sales/customer Service Representative
2 days ago
**What We Offer**:
- Company events and wellness programs.
- Dental care, extended health care, life insurance, and vision care.
- On-site parking and store discounts.
- Paid time off.
- Full-time, permanent position.
- Career Growth Opportunities.
Embark on an extraordinary career at Elite Trimworks, where every day brings fresh opportunities for our associates. Our dynamic and inclusive workplace fosters connections with fascinating individuals and provides a platform for career growth. Committed to delivering the highest quality trim work and customer service, Elite Trimworks relies on a highly knowledgeable, competent, and consistently dependable team. Join our team to contribute to a compelling career, working together to provide clients with top-tier architectural products. With locations in Toronto and Florida, we proudly serve thousands of satisfied customers across Canada and the United States.
**Job Summary**:
In this role, the individual is responsible for driving the sales process, creating new opportunities, and upselling through various channels. Key responsibilities include developing strong customer relationships, understanding their needs, informing them about products and services, providing solutions, recommending better options, and efficiently handling customer orders.
**Schedule**:
Bi-Weekly
- Week 1- Mon-Fri (8:30 AM- 5:30 PM)
Week 2- Mon-Tues (8:30 AM- 5:30 PM), Thu (9:00 AM - 7:00 PM), Fri (8:30 AM- 5:30 PM), Sat (10:00 AM- 3:00 PM)
**Major Tasks, Responsibilities, and Key Accountabilities**:
- Deliver exceptional customer service through phone, live chat, and in-person interactions, showcasing our commitment to satisfaction and relationship-building.
- Address customer inquiries about Elite Trimworks Corp products, rates, and services with a personalized touch, offering effective solutions to in-store, online and phone customers.
- Identify opportunities for up-selling and additional sales, adeptly communicating the unique features, benefits, and return policies of our products.
- Cultivate strong relationships and partnerships, solidifying Elite Trimworks Corp as the top-choice supplier for our valued customers.
- Manage purchase orders, paperwork, and transactions, ensuring a seamless process that includes handling cash and credit card transactions.
- Coordinate product orders, organize deliveries, and keep customers informed about their order status to enhance their overall experience.
- Proactively seek new sales opportunities throughout various methods, taking initiative to be actively contributing to the growth of Elite Trimworks Corp's customer base.
- Oversee the sales process, from project management to issue resolution, providing comprehensive customer service and support.
- Determine accurate and competitive product pricing by consulting our pricing matrix and other resources, reflecting Elite Trimworks Corp., commitment to excellence.
**Nature and Scope**:
- Applies established processes guided by clear rules, past practices, or provided instructions, consulting a supervisor for advice on non-routine matters. Supervisor approval is sought for any deviations from standard procedures.
- Works under close supervision with limited latitude and independent judgment. Output undergoes detailed checks by a senior coworker and/or supervisor.
**Pay Structure**:
- Starting at $20.00 hourly, after probationary period $21.00 hourly and in one year-$22.00 hourly. Commission/ bonus programs over & above, thereafter, our annual cost of living raises will apply.
**Work Environment**:
- Comfortable indoor setting with infrequent and non-objectionable unpleasant conditions.
- The physical and psychological well-being of team members is strongly encouraged.
**Education and Experience**:
- Strong preference for a high school diploma or GED. At least 2 years of experience in sales and customer service is highly preferred.
**About Elite Trimworks**:
At Elite Trimworks, we pride ourselves on delivering top-notch specialty architectural products along with exceptional customer service, ensuring a solid and lasting relationship with our clients. Our experienced and dedicated staff, with over 20 years of industry expertise, sets us apart from the competition. We prioritize making your experience with us easy and hassle-free, offering peace of mind throughout the entire process.
**Benefits**:
- Dental care
- Extended health care
- Life insurance
- Paid time off
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Commission pay
- Overtime pay
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer service: 2 years (preferred)
Work Location: In person
-
Sales Representative
2 weeks ago
Woodbridge, Canada Just Sales Jobs Full time €50,000 - €60,000As a Sales Representative, you will be responsible for selling high-quality, custom-designed windows and doors to homeowners, contractors, and designers. This hybrid role covers both B2B and B2C sales across the GTA and surrounding regions. This position reports directly to the CEO and offers a competitive base salary of $50,000-$60,000, uncapped commission,...
-
Customer Service Representative
1 week ago
Woodbridge, Canada PH Vitres D'auto Full time**Job Description - Customer Service Representative** **Title** Customer Service Representative **Reports To** Office Coordinator **Summary** The Customer Service Representative (CSR) is responsible for serving customers in person and via the telephone. The CSR is accountable for dealing with customer complaints, inquiries and processing transactions....
-
Sales Representative
2 weeks ago
Woodbridge, Ontario, Canada Just Sales Jobs Full timeAs a Sales Representative, you will be responsible for selling high-quality, custom-designed windows and doors to homeowners, contractors, and designers. This hybrid role covers both B2B and B2C sales across the GTA and surrounding regions. This position reports directly to the CEO and offers a competitive base salary of $50,000-$60,000, uncapped commission,...
-
Sales Representative
2 weeks ago
Woodbridge, Ontario, Canada Just Sales Jobs Full timeAs a Sales Representative, you will be responsible for selling high-quality, custom-designed windows and doors to homeowners, contractors, and designers. This hybrid role covers both B2B and B2C sales across the GTA and surrounding regions. This position reports directly to the CEO and offers a competitive base salary of $50,000-$60,000, uncapped commission,...
-
Customer Service Representative
2 days ago
Woodbridge, Canada Reversomatic Manufacturing Ltd. Full time**JOB DESCRIPTION** **HVAC CUSTOMER SERVICE REPRESENTATIVE** **Duties and Responsibilities**: - Be able to process orders (inputting of all orders, invoicing, filling and updating order sheet) - Be able to keep track of orders - Learn to identify customer needs or desires in order to recommend the appropriate product or service - Prepare project drawings...
-
Customer Service Representative
8 hours ago
Woodbridge, Canada CMP Group Ltd. Full time**Customer Service Representative - In office** CMP Group Ltd., a leading provider of Marine Products, Construction, and Industrial solutions is seeking a Customer Service Representative to join the team on a full-time permanent basis for the Vaughan location. The Customer Service Representative reports to the Customer Service Team Lead and is an in-office...
-
Customer Service Representative
2 weeks ago
Woodbridge, Canada VGP - Video Games Plus Full timeVGP is recruiting a Part-time Customer Service Representative **This position is on-site at our Distribution Center** As a Customer Service Representative for Video Games Plus, you will be the primary point of contact for our customers across various platforms and be providing exceptional customer service in a coherent, respectful, and timely manner....
-
Customer Service Representative
4 days ago
Woodbridge, Canada CMP Group Ltd. Full time**Customer Service Representative - In office position** CMP Group Ltd., a leading provider of Marine Products, Construction, and Industrial solutions is seeking a Customer Service Representative to join the Vaughan, Ontario team on a full-time permanent basis. The Customer Service Representative will provide an exceptional customer experience to our...
-
Customer Service Representative
2 weeks ago
Woodbridge, Canada CMP Group Ltd. Full time**Customer Service Representative - In office position** CMP Group Ltd., a leading provider of Marine Products, Construction, and Industrial solutions is seeking a Customer Service Representative to join the Vaughan, Ontario team on a full-time permanent basis. The Customer Service Representative will provide an exceptional customer experience to our...
-
Customer Service Representative
2 days ago
Woodbridge, Canada BefitNow Canada Full timeBeFitNow Canada is expanding, and our Vaughan Ontario location is seeking a Customer Service Representative to join our team effective immediately! This position requires working 9:00 A.M. - 5:00 P.M., Monday - Friday. We’ll give you the training and tools to perform in a fast-paced, multitasking environment. If you’re a star at your job you will have...
-
Sales Representative
2 weeks ago
Woodbridge, Canada Euro Architectural Components Full timeWe are looking to hire an enthusiastic and driven sales representative to generate leads and drive sales. To be successful as a sales representative, you should be persuasive and have excellent negotiation skills. Ultimately, an exceptional outside sales representative should be able to demonstrate effective communication and customer service skills to...
-
Customer Service Representative
2 days ago
Woodbridge, Canada CMP Group Ltd. Full time**Customer Service Representative - In office position** CMP Group Ltd., a leading provider of Marine Products, Construction, and Industrial solutions is seeking a Customer Service Representative to join the Vaughan, Ontario team on a full-time permanent basis. The Customer Service Representative will provide an exceptional customer experience to our...
-
Customer Service Representative
4 weeks ago
Woodbridge, Canada CMP Group Ltd. Full time**Customer Service Representative - In office position** CMP Group Ltd., a leading provider of Marine Products, Construction, and Industrial solutions is seeking a Customer Service Representative to join the Vaughan, Ontario team on a full-time permanent basis. The Customer Service Representative will provide an exceptional customer experience to our...
-
Territory Sales Representative
3 weeks ago
Woodbridge, Canada Just Sales Jobs Full time €60,000 - €70,000As an Outside Sales Representative, you will be providing wholesale food services to childcare and educational institutions across South Western Ontario. This role is primarily new business development with minimal warm leads supplied. This is a replacement position and will be reporting directly to the President of the company. The base salary is $60,000...
-
Csr - Customer Service Representative
4 weeks ago
Woodbridge, Canada ABSOLUTE ENERGY CONTROL Full timeOverview: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and ensuring their satisfaction. This is a full-time position with opportunities for...
-
Customer Service Representative
3 days ago
Woodbridge, Canada Dynamic Tire Inc. Full time**Dynamic Tire Inc. - Customer Service Support Representative** **Position Reporting to** Customer Service Supervisor **Summary/Objective** Responsible for servicing our customer base within North America. This role functions as the point of contact for all matters specific to invoicing and billing as well as customer service order desk. This position...
-
Csr - Customer Service Representative
7 days ago
Woodbridge, Canada CMP Group Ltd. Full time**Customer Service Representative - In office position** CMP Group Ltd., a leading provider of Marine Products, Construction, and Industrial solutions is seeking a Customer Service Representative to join the Vaughan, Ontario team on a full-time permanent basis. The Customer Service Representative will provide an exceptional customer experience to our...
-
Customer Care Representative
4 days ago
Woodbridge, Canada Roma Moulding Full timeRoma Moulding is proud to be an award winner for Waterstone Canada’s Most Admired Corporate Culture Award! Authenticity remains integral to the Roma Moulding brand, which is why we continue to manufacture our products exclusively in Italy, partnering with artisans and their families who have been passing these traditions and techniques down from...
-
Outside Sales Representative
4 days ago
Woodbridge, Canada Concord Steel Centre Ltd. Full time**Job Overview**: The Outside Sales Representative is responsible for ensuring the effective management of customer relationships and satisfaction of customer needs consistent with the vision and policies of the Company. This includes ensuring that all profitability targets and recommended margin levels as outlined by the Company are realized; understand,...
-
Customer Service Representative
2 days ago
Woodbridge, Canada CMP Group Ltd Full time**Customer Service Representative - In office position** CMP Group Ltd., a leading provider of Marine Products, Construction, and Industrial solutions is seeking a Customer Service Representative to join the Vaughan, Ontario team on a full-time permanent basis. The Customer Service Representative will provide an exceptional customer experience to our...