Patient Services Administrator

3 months ago


Saskatoon, Canada YXE Vision Services Full time

YXE Vision Services Is a community of full service eye care centers located in Saskatoon and surrounding area. We exist to serve the people of our community, and we strive to provide our team members with the opportunity to experience meaningful and purposeful work. Visit our clinics at yxevision.ca

We are seeking a motivated and customer-focused individual to join our team at our patient services centre (Mission Control) in Saskatoon.

YXE Vision offers competitive compensation and benefits, and a workplace that encourages personal and professional growth. We are locally owned and operated.

Key responsibilities include:

- Answer incoming calls and respond to patient inquiries.
- Provide accurate information regarding products and services
- Maintain detailed and accurate records of patient interactions and transactions.
- Follow up on patient interactions to ensure satisfaction.
- Collaborate with team members and other departments.
- Administrative duties.
- Experience in a customer service role or administrative centre, but experience is not necessarily a requirement. What is required is humility, empathy, and a will to care for others.
- Proficient computer skills.
- Strong interpersonal skills and emotional intelligence.
- Exceptional communication skills, both verbal and written.
- Confidence and be self-directed with a willingness to learn.

**Job Types**: Full-time, Permanent

Pay: $18.00-$28.00 per hour

Expected hours: 40 per week

Additional pay:

- Overtime pay

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Tuition reimbursement
- Vision care

Schedule:

- 8 hour shift
- Evening shift
- Monday to Friday
- Weekends as needed

Work Location: In person



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