Aftermarket Coordinator

2 weeks ago

Burlington, Canada Shape Process Automation Full time

**Job purpose**

This position will report to the Aftermarket Sales and Service Manager. Tasks and responsibilities will be to support the Aftermarket department as described below. This position requires someone that can effectively communicate with clients, intercompany staff, management and suppliers.

**Duties and responsibilities**

Coordination & Support
- Internal sales support for aftermarket parts and services
- Develop sales quotes for internal departments, account managers and directly to end users
- Create purchase orders, RFQ’s and BOM releases for required materials / services.
- Running shortage reports, following up with suppliers, staff and expediting outstanding parts to ensure on time delivery.
- Maintain and build good relationships with clients, suppliers and plant personnel
- Coordinate with engineering, procurement, project management and aftermarket teams.
- Proper and accurate use of ERP system tools (IndustriOs)
- Assists with invoicing, accounts receivables and warranty resolution as needed

Shipping & Receiving
- Assist in receiving parts as needed
- Pick-up and delivers of items as needed.
- Coordinate shipments of parts and audit all related documents for accuracy.
- Ensure packaging selected is appropriate, professional and within Shape’s standards.
- Assist in creating packing lists, bill of ladings, shipping labels etc
- Use of material handling equipment. Pallet jacks, banding equipment, small hand tools
- Adhere to all housekeeping initiatives; helps maintain a neat and well organized work area

Miscellaneous
- Is aware of Safety Procedures and practices a “safe” working environment
- Willingness to work overtime as needed
- Performs back up support Systems division shipper and receiver
- Other duties as assigned

**Qualifications**
- All job shared duties require administrative qualifications in order to successfully support and provide back up for current positions when needed
- Must be able to handle multiple projects while still maintaining accuracy and thoroughness
- Excellent computer skills
- Ability to organize, prioritize, plan, and execute
- Ability to Multi task
- Knowledgeable in shipping/receiving practices.
- Mechanical aptitude a plus.
- Must be able to lift heavy weights occasionally
- Attention to detail, ability to work well under pressure with specific timelines.
- Must have excellent oral and written communication skills interacting well with diverse groups verbally and in writing.
- Ability to working with little or no supervision.
- Familiar with various hand tools, personal computer, phone and automobile.

**Education/Experience**:
Minimum high school education with 2-5 years’ experience in order handling and shipping & receiving. Parts and material handling experience preferred

Must have a valid driver’s license, and an excellent driving record

**Job Types**: Full-time, Permanent

**Salary**: $20.00-$25.00 per hour

**Benefits**:

- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Overtime pay

Work Location: In person

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