Support Analyst-ft Info Technology

3 weeks ago


Thunder Bay, Canada Thunder Bay Regional Health Sciences Centre Full time

**Ref# 23NON020**

**1 ‑ Full Time ‑ Support Analyst**

**Information Technology**

Reporting to the IT Support Coordinators and working collaboratively with staff, the IT Support Analyst will deliver first

and second level support, innovative customer focused service by prioritizing, analyzing, troubleshooting and

efficient and courteous manner. The individual may also give in‑person, hands‑on help at the desktop level. This role

includes Tier 1 and Tier 2 support as well as involvement in IT related projects.

Qualifications:

- College diploma or university degree in the field of computer science and 2 years equivalent work experience
- Desirable Certifications: ITIL Foundations, CompTIA N+
- Strong technical knowledge of network and device operating systems including Windows, iOS, UNIX and Linux
- Technical knowledge of current network hardware, server configuration, protocols and standards including IP

networks, switches, routers and firewalls
- Strong analytical skills to assess hardware/software problems, diagnose source/cause and resolve
- A highly developed customer‑first, team‑orientated, positive attitude
- Knowledge of applicable data privacy practices and laws
- Strong understanding of project management principles
- Excellent written and oral communication skills
- Demonstrated ability to manage competing priorities in a time critical environment
- Ability to conduct and direct research into IT issues and products as required
- Highly self‑motivated with a keen attention to detail
- Optional: [Experience with Meditech software an asset]

**Requirements**:

- The position rotates on a 24‑hour on‑call basis and requires some extended work days.
- Weekday/Weekend work required on a rotating schedule.
- Access to a vehicle is required.
- Must have a valid Ontario driver’s license and current vehicle insurance
- Travel to sites/offices within Thunder Bay.
- Lifting and transporting of moderately heavy objects weighing up to 30kg, such as computers and peripherals.
- Some travel to regional hospital sites in Northwestern Ontario

Salary Range: $33.221 to 39.083

The Health Sciences Centre strives to ensure the safety and security of the patients, visitors, employees and assets

Criminal Records Check (CRC) where indicated, to ensure the absence of relevant criminal convictions; and proof of

full vaccination of all required doses of a COVID‑19 vaccine approved by Health Canada to Occupational Health &

Safety.

The Health Sciences Centre (HSC) is committed to delivering healthcare in a manner that is consistent with Patient

and Family Centred Care. Applicants are required to have a demonstrated knowledge, understanding and

commitment to this care philosophy.

imperative, therefore, all applicants will have to demonstrate a good attendance record to be considered for this

position.

We are committed to fostering an inclusive, equitable, and accessible environment supporting diversity in our work

environment to provide quality care where all feel valued, respected, and supported. We are dedicated to building a

workforce reflective of the communities in which we live and serve and encourage Indigenous people, visible

are available throughout the selection process. Additionally we are identified as an English/French speaking health

If there are no qualified applicants for the above position, the Hospital may, at their discretion, train unqualified

individuals.

Interested applicants must submit a resume outlining relevant previous experience and training no later than

11:59p.m. on
**Thursday, 23 February, 2023**.

website.

Posted: February 16, 2023

NON UNION


  • Info Systems

    4 weeks ago


    Thunder Bay, Canada Tikinagan Child & Family Services Full time

    BY MAIL: P.O. Box 627, Sioux Lookout, ON P8T 1B1 - BY FAX: (807) 737-4550 Info Systems - Data Entry - Competition #: - 2023-DATA-002- Location: - Thunder Bay, ON- Alternate Location: - FT/PT Status: - Full Time (Regular)- Closing Date: - Open Until Filled**Starting Salary: $47,855** **Position Overview**: Reporting to the Information Systems Supervisor, the...

  • Info Systems

    1 week ago


    Thunder Bay, Ontario, Canada Tikinagan Child & Family Services Full time

    BY MAIL:P.O. Box 627, Sioux Lookout, ON P8T 1B1BY FAX:Info Systems - Resources Competition #: 2023INFO003 Location:Thunder Bay, ONAlternate Location: FT/PT Status:Full Time (Regular)Closing Date:Starting Salary: $51,683Position Overview:Reporting to the Info Systems Supervisor, the Info Systems - Resources is responsible for providing support for existing...


  • Thunder Bay, Canada Thunder Bay Regional Health Sciences Centre Full time

    **Ref# 24NON022** **1 ‑ Full Time ‑ Decision Support Analyst** **Decision Support and Case Costing** TBRHSC's Decision Support Group enables and encourages the pursuit of excellence by working closely with TBRHSC's senior leadership to facilitate problem solving, to identify improvement opportunities and to support operational and related analytic...

  • Manager-ft IT Support

    3 weeks ago


    Thunder Bay, Canada Thunder Bay Regional Health Sciences Centre Full time

    **Ref# 23NON002** **1 ‑ Full Time ‑ Manager** **Information Technology** The Manager IT Support is responsible for managing the activities and staff of the Information Technology (IT) Help Desk (tier‑1) and tier‑2 Support Analysts. The Manager provides leadership and supervision of automated call management, client call tracking and...


  • Thunder Bay, Canada St Joseph's Care Group Full time

    **Bargaining Unit: NON-UNION** **Status: Full Time** **Department: Planning & Performance** **Site: St. Joseph's Hospital** **Shifts: Days** **Annual Salary: $56,920 - $71,136** Reporting to the Director - Planning & Performance and working closely with the Decision Support Consultant, the Decision Support Analyst will provide analytical support to...


  • Thunder Bay, Canada Thunder Bay Regional Health Sciences Centre Full time

    **Ref# 24NON033** **2 ‑ Temporary Full Time‑ Network Specialist** **Information Technology** **It is a condition of this posting that your home unit can accommodate your temporary absence in the event** **you are successful.** Reporting to the Manager Network Operations, the Network Specialist role is to ensure the infrastructure and corporate...

  • Support Analyst

    1 week ago


    Thunder Bay, Ontario, Canada beBee Professionals Full time

    BeBee Professionals is looking for a Support Analyst to join our team in Thunder Bay. The successful candidate will be responsible for providing technical support to our customers and ensuring that our products and services are running smoothly.The ideal candidate should have a degree in Computer Science or a related field, as well as experience in customer...


  • Thunder Bay, Canada Thunder Bay Regional Health Sciences Centre Full time

    **Ref# 24NON054** **2 ‑ Full Time‑ Scheduling & Payroll Analyst** **Financial Services** Under the general direction of the Manager Payroll & Accounting the Analyst, Payroll and Scheduling Systems assists as necessary with the processes and administration of the scheduling and payroll related systems. Assists the Manager in review, reconciliation,...


  • Thunder Bay, Canada Thunder Bay Regional Health Sciences Centre Full time

    TBRHSC's Decision Support Group enables and encourages the pursuit of excellence by working closely with TBRHSC's senior leadership to facilitate problem solving, to identify improvement opportunities and to support operational and related analytic requirements. Reporting to the Manager of Decision Support and Case Costing, the Decision Support Analyst (DS...


  • Thunder Bay, Canada Thunder Bay Regional Health Sciences Centre Full time

    **Ref# 23NON010** **1 ‑ Full Time ‑ HR Analyst** **Human Resources** Under the supervision of the Manager, Employee Engagement, the Human Resources Analyst provides human resources related administrative and analytical support and is responsible for establishing and maintaining all employee records for the employee life cycle. The Human Resources...


  • Thunder Bay, Ontario, Canada Thunder Bay Regional Health Sciences Centre Full time

    Ref# 23NON0101 ‐ Full Time ‐ HR AnalystHuman ResourcesUnder the supervision of the Manager, Employee Engagement, the Human Resources Analyst provides humanresources related administrative and analytical support and is responsible for establishing and maintaining allemployee records for the employee life cycle. The Human Resources Analyst works to develop...


  • Thunder Bay, Ontario, Canada Thunder Bay Regional Health Sciences Centre Full time

    Ref# 23SEI3011 ‐ Full Time‐ Inventory AnalystMaterial DistributionThis position will involve working the Day shift. The shift is not to be interpreted as a guarantee.Reporting to the Coordinator, Purchase & Materials Distribution and/or Manager, Strategic Sourcing &Distributionlans, the Inventory Analyst plans and maintains inventory levels within the...


  • Thunder Bay, Ontario, Canada Home and Community Care Support Services Full time

    Job Description:JOB POSTING:#086-23POSTING DATE:April 20, 2023JOB TITLE:Information Systems Technical Analyst - Permanent, Full-TimeINITIAL ASSIGNMENT:Information Systems Support (HO ISTA-005)BARGAINING AGENT:OPSEULOCATION:Kirkland LakeLANGUAGE(S): EnglishEFFECTIVE DATE:ImmediatelyHome and Community Care Support Services North East offers a wide-range of...


  • Thunder Bay, Canada Thunder Bay Regional Health Sciences Centre Full time

    Under the general direction of the Manager Payroll &Accounting the Analyst, Payroll and Scheduling Systems assists as necessary with the processes and administration of thescheduling and payroll related systems. Assists the Manager in review, reconciliation, analysis, gatheringinformation for reports and on‑going reporting as well as developing...


  • Thunder Bay, Canada Thunder Bay Regional Health Sciences Centre Full time

    **Ref# 24NON025** **1 ‑ Full Time - Analyst, Budget and Financial Reporting** **Financial Services** Under the general direction of the Manager, Accounting and Management Reporting, the Analyst, Budget and Financial Reporting assists in leading the corporate‑wide budget preparation, analysis and planning submissions and works with Capital Planning...


  • Thunder Bay, Canada Thunder Bay Regional Health Sciences Centre Full time

    **Ref# 24NON021** **1 ‑ Full Time ‑ Analyst, Accounting and Data Quality** **Financial Services** Under the general direction of the Manager, Accounting and Management Reporting, the Analyst, Accounting and Data Quality assists in ongoing accounting, analysis and tracking of financial and statistical data. Assists Financial leaders with the...


  • Thunder Bay, Canada CarePartners Full time

    Who We Are: **Sign Up Bonus - up to $750 for New Hires** **HFO Return of Service PSW Grant Available - up to $5**0**00** When you join us at CarePartners, you’re building a career with a company who cares about their patients, their patients’ families, and their staff CarePartners is adding to our team of compassionate, thoughtful PSWs to serve...


  • Thunder Bay, Ontario, Canada Thunder Bay Regional Health Sciences Centre Full time

    Ref# 24NON0251 ‐ Full Time - Analyst, Budget and Financial ReportingFinancial ServicesUnder the general direction of the Manager, Accounting and Management Reporting, the Analyst, Budget andFinancial Reporting assists in leading the corporate‐wide budget preparation, analysis and planning submissions andworks with Capital Planning on its budget...


  • Thunder Bay, Ontario, Canada Thunder Bay Regional Health Sciences Centre Full time

    Ref# 24NON0211 ‐ Full Time ‐ Analyst, Accounting and Data QualityFinancial ServicesUnder the general direction of the Manager, Accounting and Management Reporting, the Analyst, Accounting andData Quality assists in ongoing accounting, analysis and tracking of financial and statistical data. Assists Financialleaders with the collection, review and...

  • Systems Analyst

    4 weeks ago


    Thunder Bay, Canada Synergy North Full time

    **JOB BULLETIN** **Thursday, June 15, 2023,** and will continue to be accepted by the Human Resources & Safety Division until the position(s) are filled. **SYSTEMS ANALYST- Up to 3 Positions** Customer & Information Services Division, Office Staff Collective Agreement $39.4734 - $56.3906/hour (May 1, 2023 rates) Under the general direction and guidance...