HR Systems Business Analyst

4 days ago

Etobicoke, Canada Humber Full time

**HR Systems Business Analyst - HROE - FT Admin**
- (23701)

**Find Your Spot at Humber**

At Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a leader in polytechnic education. Humber employees are a diverse group of committed, caring and fun-loving people.

We take finding and growing the right talent very seriously. We strive to find and nurture extraordinary employees who bring their best each day.

If you are interested in working in higher education and are looking to contribute to the largest polytechnic College in Ontario, as we shape the future of our students and communities, here is your opportunity to join our team.

**Job Details**:
**Position Title**: HR Systems Business Analyst
**Status**: FT Admin
**Hours**: 37.5hrs/wk
**Faculty/Department**: Human Resources and Organizational Effectivness
**Campus/Location**: Currently working remotely, moving towards Hybrid working model
**Salary**:Admin Band 4 (Min) $71,381.00 (Max) $107.071.00

**What you will do**:
Provide expert level system support and business analysis expertise to deliver detailed requirements and support delivery related to continuous service improvement, testing, release and incident management.

**Description**:
***

**Continuous Service Improvement**
- Provide technical expertise in the scoping, prioritization, development and deployment of new enhancements
- Translate complex business needs into requirements and implement including, conducting needs assessment with stakeholders, build policy, develop functional specifications, provide production cutover, training and communications support
- Work with stakeholders in the delivery of new enhancements
- Analyze and identify gaps in current business process, identify process enhancements and tools, recommend system enhancements to address gaps
- Analyze and recommend solutions in relation to collective agreement and bargaining unit constructs, ensuring compliance and regulatory requirements are addressed
- Evaluate the impact of new system enhancements and assess impact on existing business process and redesign where existing process need to align with the new enhancement
- Track, promote and recommend prioritization of enhancement requests
- Provide technical expertise in the development, scoping of roadmap, annual plans and annual list of system improvements/functionality
- Liaise with ITS, HR Ops and other stakeholders to form working team for all systems development, roll out of new functionality

**Release Management**:

- Review all relevant release notes as part of planning for the upgrade
- Identify big changes impacting people, process or technology
- Complete regression testing within HRMS
- Provide input into stakeholders notifications, support content development for training and communications

**Incident Management**:

- resolve tier 4 issues and actively work with vendors to resolve tier 5
- Manage issue management processes and activities
- Manage Service Request (SR) management processes and activities
- Manage and resolve defect management processes and activities as assigned
- Log HRMS issues/requests
- Complete trend analysis on issues
- Support content development for training and communications

**Subject Matter Expertise (SME)**:

- Maintain on-going touchpoint with HR end users and process owners to support, clarify issues, coach and understand needs

**Knowledge**:

- Experience working and implementing relevant modules of Oracle Fusion HCM such as Time & Labour, Absences, Payroll, Core HR, Compensation and Benefits.
- Emerging IT trends, technologies and thorough knowledge of maintaining Human Resources Information Systems
- Knowledge of HR practices and policies, payroll processing cycles
- Experience supporting, testing and maintaining HR systems (Oracle HCM experience preferred)

**Skills**:

- Communication and interpersonal
- Team Dynamics
- Problem solving
- Collaborative
- Analytical
- Research

**Education / Certifications**:

- Bachelor’s degree or equivalent relevant work experience required
- 3+ years of progressively responsible experience in HR systems, Help Desk or Business Analyst role
- Certification in respective module of Oracle Fusion HCM Cloud will be an asset

**Working Conditions**:

- Evenings and weekends during system upgrades and during any emergency system issues that require immediate and urgent attention.
- Time off in lieu of time-spent working outside of regular working hours is provided as required.
- Quarterly upgrades are planned in advance and expectations to work evenings and/or weekends is communicated in advance of the upgrade.
- Production releases take place during off-hours

**What you bring to the role**:
**Education**
- Bachelor’s degree or equivalent relevant work experience required
- 3+ years of progressi

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