Order Entry Clerk Level I

2 weeks ago


Kanata, Canada Renaissance Repair and Supply Full time

**About Renaissance**:
Renaissance is a leader in telecommunications, electronics and harsh environment repair, engineering, logistics and support solutions. We optimize the life cycles of our global customers by innovating what is available, to access the unavailable.

We offer a competitive compensation package and a business culture which rewards performance.

Currently, we are searching for an Order Entry Clerk Level I to help further the company’s vision and to drive initiatives within the Order Management team. Renaissance offers a close-knit working team and initiatives to help you meet your career objectives.

**Responsibilities will include**:

- Records and processes data into system tool
- Enters customer orders onto ERP system in timely manner
- Prepares and sorts and filing of customer orders and documentation
- Reviews and makes necessary corrections to information entered
- Identify customer priorities and Interfaces with Planning/Operations to help facilitate planning initiatives to drive on time delivery
- Responds to Operations regarding customers’ orders,
- Generates customer reports and responds to inquiries
- Provides on time support and attention to internal team priorities as well as keep them current on developing internal and customer issues
- Collaborates with quality team and other departments to fulfill customer’s request for Failure Analysis/Rework/Special Projects
- Maintains confidential information
- Performs other job-related duties as required

**Education**:

- High School Diploma.

**Qualifications**:

- Customer service industry work experience preferred.
- Previous data entry experience an asset
- Excellent oral and written English communication skills
- Adaptive at learning new systems
- Customer service industry work experience preferred
- Skilled in Microsoft Office Suite especially Excel
- Knowledge of Advance Pro or other ERP systems considered an asset
- Experience/knowledge of telecommunications technology considered an asset
- This position may require exposure to confidential information. All applicants must meet eligibility requirements of the Controlled Goods Directorate (CGD)._


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