Territory Account Manager
3 weeks ago
**POSITION: Territory Account Manager (TAM)**
**STATUS: Full-Time**
**LOCATION: Kohl & Frisch Limited - Ontario**
**REPORTS TO: Senior Director, National Independent Sales**
**DEPARTMENT: Sales**
Founded in 1916, Kohl & Frisch Limited has a solid reputation in the healthcare industry that distinguishes it as the only national, Canadian-owned and operated wholesale distributor. A family-owned company, it is one of Canada’s leading national distributors and is the essential link between pharmaceutical manufacturers and healthcare providers. Kohl & Frisch is fully equipped to service large chain retailers, independent pharmacies, clinics, and hospitals for all their Rx, OTC, home healthcare, and front shop needs.
**Primary Role of This Position**
Reporting to the Senior Director, National Independent Sales, the Territory Account Manager (TAM) will promote Kohl & Frisch Limited programs to independent retail pharmacies resulting in increased market share in Ontario. As a core function of this role, the TAM is responsible for maintaining and growing current business with ongoing customers by creating and managing a strong relationship.
**Major Responsibilities**
+ Make recommendations and provide ongoing feedback for growing Kohl & Frisch’s market share in the independent market.
+ Prospect, solicit, and develop new independent pharmacies/customers. Provide updates and report on progression of active leads via Salesforce.
+ Create new agreements for new formulary program accounts and account renewals.
+ Identify opportunities for existing customers to maximize purchases.
+ Provide account management and facilitate issue resolution by collaborating with internal departments.
+ Offer new or alternative programs/solutions based on customer needs.
+ Maintain strong industry/market knowledge; identify changes in the competitive landscape.
+ Participate in the development of sales and market development strategies and actively support the achievement of associated objectives.
+ Ensure that all accounts in the Ontario territory are adhering to compliance, are profitable and provided with effective support purchase metrics.
+ Monitor all secondary accounts for potential growth and minimum volume thresholds.
+ Maintain a consistent call cycle with all accounts within your designated territory.
+ Ensure proper organization that will result in follow-through on all commitments with customers and sales directives.
+ Demonstrate and contribute to a helpful and positive work culture.
+ Undertake any other related assignments as directed.
**Education and Experience**
+ Completion of undergraduate university degree or equivalent combination of education and experience
+ Experience selling generic pharmaceuticals, wholesale services, and/or banner products to independent pharmacies is preferred
+ 5+ years of related experience
**Qualifications**
+ Solid understanding of pharmacy reimbursement and various banner/program models considered an asset
+ Strong business/financial acumen
+ Exceptional communication skills, both verbal and written
+ Ability to interpret industry trends and competitive information and develop strategies to respond to changes in the marketplace
+ Strong ability to build and maintain relationships with current and potential customers as well as internal partners
+ Willingness to travel 50%
+ Salesforce experience is an asset
**How to Apply**
If you are interested in applying, please submit a cover letter and a résumé by Friday, December 1, 2023.
**Job Types**: Permanent, Full-time
**Salary**: $70,000.00-$90,000.00 per year
**Benefits**:
- Dental care
- Employee assistance program
- Paid time off
- Vision care
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
Work Location: On the road
Application deadline: 2023-12-01
Expected start date: 2023-12-08
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