Customer Service Representative
3 weeks ago
Position Description
**CUSTOMER SERVICE REPRESENTATIVE (MOTIVATOR)**:
**Who is a Customer Service Representative (Motivator)?**
The Motivator role is critical to the success of our GoodLife Fitness Clubs. A Motivator is typically the _first_ Associate a Member or Potential Member interacts with upon arrival to the Club. The Motivator is responsible for creating a welcoming, clean and safe environment to help Members achieve their fitness goals. The role involves being a front desk expert and is pivotal in assisting and supporting Members and Potential Members, to ensure their experience with us is always positive and engaging. **This position requires morning availability Monday-Friday.**
**What will you be doing?**
- Be Pleasant and Present with every greeting and interaction.
- Greet Members as they come into the Club and check them in for their workout.
- Greet Potential Members that have appointments or that come into the Club as walk-ins and direct them accordingly.
- Properly and efficiently handle incoming calls from Members and Potential Members. This includes answering the phone within three rings and taking messages or booking appointments.
- Assist Members on the floor with questions about the FitFix and Cardio machines.
- Possess in-depth knowledge regarding Memberships and all Club services and amenities and able to sell these products when opportunities arise.
- Assist Members through possessing an in-depth knowledge of all our systems to be able to efficiently answer Member questions, resolve Member issues or concerns, make updates to Member information, sell memberships, services, products and amenities, etc.
- Handle comments, suggestions and concerns in a courteous and professional manner.
- Provide Fit-Fix Starter sessions for new and current Members.
- Complete Club runs and cleaning tasks as required to maintain cleanliness standards.
- Complete any other tasks required to provide an exceptional experience for Members and guests.
- Complete any required Learning and attend all monthly meetings.
**Do you have what it takes?**
- CPR-A & AED Certification
- Must be Smart Tan certified within 3 months of employment
- Interpersonal Savvy: Relates well to all kinds of people ‘up, down, sideways’, inside and outside of the organization. Builds appropriate rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high-tension situations comfortably.
- Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first-hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect.
- Team Contribution: Always helpful to the rest of the team/other teams. Among the first to volunteer to help others succeed. A model of sharing, caring, and cooperation.
- Approachability: Is easy to approach and talk to, can be warm, pleasant and gracious. Spends the extra effort to put others at ease. Is sensitive to and patient with the interpersonal anxieties of others. Builds rapport well and is a good listener.
- Knowledge of the fitness industry
- Excellent written and verbal communication skills
- Superior customer service skills; ability to fully understand and embrace company culture
- Proficiency in the use of computers
- Previous customer service and sales experience an asset
**What's in it for you**
- Ongoing training and development to ensure a long and successful career path
- Career advancement opportunities
- Competitive Total Rewards Package
- FREE Fitness membership
- Fun and energetic atmosphere to come to every day
At GoodLife Fitness, we are committed to fostering an inclusive, accessible environment, where all employees and members feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. We are committed to meeting the accessibility needs of persons with disabilities in a manner that respects their dignity and that is equitable. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
-
Customer Service Representative
3 weeks ago
Brampton, Canada ShipMonk Full timeWhy ShipMonk? ShipMonk is the world's largest 3PL for high-growth e-commerce and DTC brands. Since our inception in 2014, we've operated with a singular guiding principle: to help small and medium-sized e-commerce businesses scale by offering technology-driven fulfillment solutions that enable business founders to devote more time to the things that matter...
-
Customer Service Representative
3 weeks ago
Brampton, Canada Brampton Brick Full timeCustomer Service Representative **Job Purpose** The Customer Service Representative will work cooperatively with customers, sales representatives, as well as the logistics and technical teams, to ensure that Brampton Brick’s customers receive quality product and service in a timely and professional manner. **Primary Duties & Responsibilities** -...
-
Customer Service Representative
2 weeks ago
Brampton, Canada Brampton Brick Full timeCustomer Service Representative **Job Purpose** The Customer Service Representative will work cooperatively with customers, sales representatives, as well as the logistics and technical teams, to ensure that Brampton Brick’s customers receive quality product and service in a timely and professional manner. **Primary Duties & Responsibilities** -...
-
Customer Service Representative
2 weeks ago
Brampton, Canada Instacan Services Full timeOverview: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. This is a dynamic role that requires excellent communication skills and the...
-
Customer Service Representative
3 weeks ago
Brampton, Canada Peridot Supply Full time**About us** Peridot Supply Inc is a growth oriented company engaged in wholesale distribution of building materials for the construction industry. **Objectives** A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face...
-
Customer Service Representative
1 month ago
Brampton, Canada Peridot Supply Full time**About us** Peridot Supply Inc is a growth oriented company engaged in wholesale distribution of building materials for the construction industry. **Objectives** A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face...
-
Customer Service Representative
1 month ago
Brampton, Canada Peridot Supply Full time**About us** Peridot Supply Inc is a growth oriented company engaged in wholesale distribution of building materials for the construction industry. **Objectives** A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face...
-
Customer Service Representative
2 weeks ago
Brampton, Canada Peridot Supply Full time**About us** Peridot Supply Inc is a growth oriented company engaged in wholesale distribution of building materials for the construction industry. **Objectives** A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face...
-
Customer Service Representative
4 days ago
Brampton, Canada Peridot Supply Full time**About us** Peridot Supply Inc is a growth oriented company engaged in wholesale distribution of building materials for the construction industry. **Objectives** A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face...
-
Customer Service Representative
2 days ago
Brampton, Canada Peridot Supply Full time**About us** Peridot Supply Inc is a growth oriented company engaged in wholesale distribution of building materials for the construction industry. **Objectives** A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face...
-
Customer Service Representative
7 days ago
Brampton, Canada Building Trust Corporation Full timeOverview: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. This is a full-time position with opportunities for growth and...
-
Customer Service Representative
1 month ago
Brampton, Canada Husqvarna Full timePosition/Job Description: The Customer Service Representative interacts with all customers to provide and process information in response to inquiries, concerns and requests about products, services, and procedures. What You Need to Know: - Receiving and processing orders from customers and sales representatives- - Generating and confirming all shipments- -...
-
Customer Service Representative
3 weeks ago
Brampton, Canada U-Haul Full time**Location**: 411 Main St N, Brampton, Ontario L6X1N7 Canada START TODAY, GET PAID TODAY! New hires eligible for BONUS! Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Representative, you will work as part of a supportive team to be...
-
Customer Service Representative
1 week ago
Brampton, Ontario, Canada Nestle Full timePosition SnapshotBusiness areas: Nestlé CanadaJob title: Customer Service RepresentativeLocation: Brampton, Ontario**Grade 10Position SummaryWe are looking for a Customer Service Representative based at our Brampton location reporting into the Customer Service Manager. This role will provide direct professional consultative services to our key customers...
-
Customer Service Representative
4 weeks ago
Brampton, Canada Nestle Operational Services Worldwide SA Full time**Business areas: Nestlé Canada** **Job title: Bilingual Customer Solutions Representative** **Location: Brampton, ON** **Hybrid** **Benefits** - Flexible and hybrid work arrangements - Excellent training and development programs as well as opportunities to grow within the company - Up to 50% off - Nespresso Coffee Machine, Capsules and accessories - Three...
-
Customer Service Representative
4 weeks ago
Brampton, Canada ROYAL SECURITY SOLUTIONS INC. Full timeRoyal Security Solutions is a premier provider of mechanical and access control product in the Ontario Market. We take great pride in our ability to offer professional services to assist our customers in selecting the products that best fits their needs. We are looking for an Internal Customer Service representative to join our close knit team environment....
-
Customer Service Representative
2 weeks ago
Brampton, Canada Can Art Aluminum Extrusion L.P Full time**CUSTOMER SERVICE REPRESENTATIVE (Brampton, ON facility)**: **BRIEF DESCRIPTION OF POSITION**: This role is responsible for providing first line Customer Support to existing customer base, Outside Sales Representatives, as well as interactions with Production and Engineering team. **RESPONSIBILITIES**: Key responsibilities may include, but are not limited...
-
Customer Service Representative
2 days ago
Brampton, Canada TMS Lighting Inc Full time**Customer Service Representative** TMS lighting Inc is a manufacturing company based in Brampton Ontario. We have been providing lighting products to the North American Market since 1923. We are looking for an experienced Customer Service Representative to join our team. **This a full-time permanent position which requires you to be in the office Monday...
-
Customer Service Representative
4 weeks ago
Brampton, Canada Lbb Specialties Holdings Llc Full time**_LBBS Overview_** LBB Specialties LLC (“LBB Specialties” or the “Company”) is ranked in the top 4 of dedicated North American specialty chemical and ingredients distributors. The LBB Specialties (LBBS) platform has been built through seven acquisitions since 2017. LBB Specialties is a leader in North American specialty chemicals and ingredients....
-
Customer Service Representative
1 week ago
Brampton, Ontario, Canada Peridot Supply Full timeAbout usPeridot Supply Inc is a growth oriented company engaged in wholesale distribution of building materials for the construction industry.ObjectivesA Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy...
