Chief host/hostess

3 weeks ago

Toronto ON, Canada Stonewood Group Inc. Full time

Managed It Services and Hosting Firm – President and CEO
As a highly specialized IT service provider in the eCommerce space, our client is quickly becoming the go-to hosting partner for leading retailers and other online commerce organizations. The company focuses on supporting leading eCommerce platforms and also offers an array of augmentation services. Services include: fully managed PCI compliance, application performance management, DoS mitigation, content delivery, and load-testing.
With data centers in Toronto ON., and Southern United States, our client continues to gain strong traction across North America working with an increasing number of international enterprises.
The firm’s goal is to become the premier eCommerce managed services company in the world and although a lofty target, they are certain that their specialization, differentiation and depth of expertise is their vehicle to that destination.
Our client boasts an exciting, well articulated strategy, growing core markets, a uniquely positioned suite of service offerings, a myriad of new market opportunities, a dedicated team and a committed ownership. Owning that strategy and driving its execution will be the responsibility of the Chief Executive Officer.
Work with the Board of Directors and members of the senior management team to refine the strategic and operating plans and priorities.
~ Work with the board and members of the senior management team to implement and execute the strategic direction. Oversee the day-to-day operations of the company to ensure the timely implementation and execution of the business and financial plans.
~ Architect the organization ensuring that it has in place the human resources, processes and operational capabilities by which to scale and the corporate culture to outperform.
~ Maintain, improve, create senior level relationships with existing and potential customers and strategic partners.
~ Provide ongoing direction, performance management and developmental support to the executive team. Remain abreast of the industry, competitors and trends with a view to ensuring that all alliance, acquisition and investment opportunities are considered and the most attractive pursued.
~Lead the expansion of the company business and brand into new markets. Key Performance Deliverables
Operational performance (availability, performance and security etc etc)
Refinement of the HR policies and their relevant metrics around attraction, motivation and retention
Able to stand back from immediate problems in order to focus on more far reaching ideas.
Aims to improve upon past performance. Makes an immediate positive impression upon others. Makes an immediate positive impression upon others.
Quickly follows up on customer/client contacts and complaints. The following indicates specific industry, academic and functional experience/qualifications that are
important to the successful achievement of the identified responsibilities and performance
Minimum of 15 years experience in senior leadership capacity and at least five years in a CEO/President/COO role with specific revenue growth mandate.
Experience in the eCommerce industry, ideally delivering IT solutions to eCommerce providers and end clients as a Managed IT Hosting service provider
A driving management style which leverages the strengths of the existing team while stretching and motivating them in attaining breakthrough results.
A highly intelligent, strategically minded executive with superb communication and interpersonal skills and a willingness to roll-up his/her sleeves.

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