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General Manager
2 weeks ago
Job Title: General Manager
**Responsibilities**:
- Oversee and manage all aspects of the company's operations including staff, clients and physical environment
- Lead and motivate a team of ABA Therapy/ Respite and Camp staff to ensure high performance and productivity
- Maintain high standards of quality, cleanliness, and safety.
- Monitor inventory levels and order supplies as needed.
- Handle customer complaints and resolve issues in a timely manner.
- Monitor financial performance and make necessary adjustments to meet targets including monthly meeting with the CEO and Autism Therapy Team
- Build and maintain strong relationships with clients, suppliers, and stakeholders by delivering high-quality customer service to families impacted by autism
- Ensure compliance with company policies, procedures, and regulations
- Identify areas for improvement and implement effective solutions
- Prepare regular reports for senior management on key performance indicators such as sales using Quickbooks and customer retention using JaneApp.
**Requirements**:
- Proven experience as a General Manager or similar leadership role including clinical supervisor, staff coordinator, job coach or similar role.
- Strong leadership skills with the ability to inspire and motivate a team
- Excellent communication and interpersonal skills to communicate and supervise staff who work a variety of shifts
- Solid understanding of financial management principles; experience with QuickBooks, JaneApp, client management software and/or payment processing preferred
- Knowledge of the Ontario Autism Program preferred
- Ability to analyze data, identify trends, and make data-driven decisions
- Strong problem-solving skills with a proactive approach
- Ability to work under pressure and meet deadlines
- Bachelor's degree in Business Administration or related field (preferred)
- Proficient in Microsoft Office Suite
Experience with Speech/Occupational/Autism Therapy staff preferred
Schedule:
Monday-10am-6pm
Tuesdays 10am-6pm
Wednesdays 10am-6pm
Thursdays 12:30-8:30pm
Fridays 12:30-8:30pm
**Job Types**: Full-time, Part-time
**Salary**: $22.00-$37.00 per hour
**Benefits**:
- Casual dress
- On-site parking
- Paid time off
Flexible Language Requirement:
- French not required
Schedule:
- Evening shift
- Monday to Friday
Ability to commute/relocate:
- Oakville, ON L6K 3Y6: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- business management: 1 year (preferred)
Work Location: In person
Application deadline: 2023-12-19
**Salary**: $22.00-$30.00 per hour
**Benefits**:
- Casual dress
- Flexible schedule
- On-site parking
- Paid time off
Flexible Language Requirement:
- French not required
Schedule:
- Evening shift
- Monday to Friday
Work Location: In person
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