Bilingual (English/french) Insurance Advisor (Must

2 weeks ago

Ottawa, Canada TD Bank Full time

**Bilingual (English/French) Insurance Advisor (must reside in Ottawa)**:

- 431194BR

**Job Category - Primary**
- Call Center

**Work Location**
- 1595 Telesat Court

**Employment Type**
- Regular

**City**
- Kanata, Orleans, Ottawa

**Time Type**
- Full Time

**Province/State**
- Ontario

**Hours**
- 35 hours per week

**Workplace Model**
- Hybrid

**Pay Details**

**Department Overview**

"Welcome to TD, how can I help?"

Helping is at the heart of all we do within TD's contact center, and we're proud of the value we deliver for more than 25 million clients. TD Insurance colleagues are part of the greater TD family with a focus on helping protect our clients through the "accidents of life". Whether it be credit protection, life, health, travel, or auto insurance, we are here to help over three million Insurance clients across the country.

Every day is an opportunity to learn, grow, and help our clients feel confident that we'll be there for them anytime they need usWhether it's to proactively protect, or support during an unexpected moment in life - we are there for them

**Job Details**

As a TD Insurance Advisor, you will provide solutions and counsel to new and existing TD Insurance clients. You will be goal oriented and strive to deliver business results. You will bring a passion for helping clients meet their needs with the right home and auto insurance coverage, all while always remaining purpose driven and devoted to delivering consistent, predictable and Legendary Experiences, every time.

You are the voice of TD and your role is to:
**Think Like a Customer** by asking questions and actively listening so you can effectively offer product solutions to our clients on every call, delivering legendary experiences and trusted advice.

**Act Like an Owner** by contributing to an engaged culture that is committed to delivering business results and contributing to our communities.

**Execute with Speed** and Impact by coming into work at your scheduled time, identifying and meeting your clients’ needs, and protecting the Bank from risk.

**Innovate with Purpose** by finding ways to simplify the way we work; solving problems effectively the first time.

**Develop Yourself and Colleagues** by embracing diversity and respecting your colleagues; sharing best practices and supporting one another to achieve personal career goals with TD.
As part of our Contact Center team, you will:
Feel confident about yourself and your future by joining a team of skilled Agents that are committed to supporting your journey. We will invest in your career, setting you up for success with Insurance Licensing preparation, product and service training and dedicated coaching to ensure you are supported every step of the way.

Thrive in an environment where diversity and inclusion are part of our core values; where you can bring your whole self to work and feel included and respected.

Build your skills and gain new perspectives to succeed today and tomorrow in a rapidly changing world, with ongoing development and career path opportunities across TD to help you achieve your goals and build an exciting career.

Have endless opportunities to take your career to new heights within the TD Family. When you join TD Insurance, it is only the beginning of your financial industry career.

Enjoy a competitive salary, pay for performance incentives, reward & recognition programs, that show you how much we appreciate your commitment and contributions to our success.

Receive a comprehensive benefits package that goes beyond just your health to help you achieve financial, mental, and physical well-being, which includes:

- Competitive healthcare benefits that allow you to choose the coverage right for you
- Employee Family Assistance Program to help you in unexpected moments in life
- Employee Banking Benefits on mortgage financing, personal loans, credit cards, as well as preferred group rates on home and auto insurance
- A variety of discounted events, attractions, hotels, technology, wellness, home services, apparel and much more, offered through our partners.
- Discounted gym memberships
- Staying connected with discounted wireless plans through Rogers, TELUS, and Bell
- Saving on vehicles, childcare and even leisure travel with TD negotiated employee pricing and incentives

**Job Requirements**
- Undergraduate Degree and/or
- 2+ years relevant experience and/or
- Home Province Insurance Licensing Completion an asset

**Additional Information**

Work from Home Eligibility & Requirements

Be confident you'll become the very best you can because we are committed to your ongoing development and growth. You can unlock your full potential and achieve your career goals while building your skills and gaining new perspectives. Your Commitment to training will include:

- 2 Weeks of Licensing Preparation (4 weeks for Quebec)
- Home Province Exam Licensing Pass (+5 Days Quebec Law)
- 3 Month Inclusive Service Training & Practicum Program
- Trai

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