Newcomer Engagement Counsellor

7 months ago


Ottawa, Canada Pinecrest Queensway Community Health Centre Full time

**Position Title**: Newcomer Engagement Counsellor

**Department**: Employment Services

**Program**: Community Connections for Newcomers (CCNE)

**Status**: Regular Full-Time

**Salary**: 28.319 - 33.317

**Application Deadline**: Until Filled

Who are we?
Pinecrest-Queensway Community Health Centre is an innovative community based, multi-service center. We strive to meet the needs of the diverse communities we serve. We work in partnership with individuals, families, and communities to achieve their full potential, paying particular attention to those who are most vulnerable and at risk. PQCHC is an equal opportunity employer and values diversity in its workforce. If at any stage in the selection process you require an accommodation due to a disability, please let us know the nature of the required accommodation.

**Job Summary**:
The Newcomer Engagement Counsellor is responsible for delivering mobile, community-based employment services geared to the needs of job seekers with barriers to employment such as immigrants, newcomers, and Internationally Trained Professionals. This position is responsible for working one-on-one with clients of the various employment services programs under Employment Services. This is a mobile position, with a focus on community outreach and partnership development in order to connect with and support isolated newcomers in entering an employment pathway.

Reporting Relationship
This position reports to the Team Supervisor who reports to the Director, Employment Services.

**Job Specific Responsibilities**:
Direct Client Service
- Liaise with clients and external resources and organizations.
- Establish working relationships with relevant agencies/services that support client needs.
- Perform outreach to local communities to identify and engage newcomers.
- Expand community contacts and continue to build an outreach database.
- Provide connections to employment programming through community engagement and presentations/workshops.
- Travel to community locations to provide employment programming.
- Deliver services in a variety of formats including both in-person and virtually using different platforms.
- Establish and maintain a positive and supportive working alliance with client.
- Provide direct one-on-one support to job seekers in a client-centred manner.
- Manage client caseloads.
- Perform client Intake and Employment and Needs Assessments for clients.
- Reduce barriers to access for the populations served by the program, including advocacy.
- Support clients in their career exploration and job search by developing evidence-based interventions.
- Assist clients in building self-agency.
- Engage reluctant or resistant clients.
- In partnership with the client and/or relevant stakeholders, develop, review, and monitor employment service plans.
- Assist clients to build support networks.
- Provide information, resources, and referrals to clients.
- Provide financial supports to clients in keeping with program guidelines.
- Participate in regular chart reviews and case conferences.
- Maintain awareness of current issues and developments in the respective field.

Administration
- Maintain electronic client records and protect the confidentiality of the information.
- Participate in regular chart audits and reviews.
- Assist in maintaining the program database by entering data, generating reports, supporting analysis, and regular auditing of data integrity.
- Assist in compiling and maintaining program resources.
- Assist in preparation of program and promotional materials and other documents as assigned.
- Monitor client attendance and generate reports as required.
- Plan and organize work.

Human Resources
- Contribute to volunteer recruitment, screening, orientation and training.
- Provide support and assistance to volunteers and/or placement students.
- Cover-off volunteers/or placement student duties as required.

Teamwork and Collaboration
- Provide resources and support to program staff pertaining to specific client issues.
- Assist in the development of program specific policies and procedures/guidelines and in the overall planning and development of the program.
- Attend and participate at team and general staff meetings as scheduled.
- Participate in the evaluation component of the relevant program.
- Maintain effective communication of information among internal and external stakeholders.
- Participate in staff development as appropriate to the position.
- Position Requirements
Education
- Bachelor’s degree in social sciences or related field or equivalent combination of experience and education.

Professional Experience

**3 to 5 years’ experience in the following areas**:

- employment counseling in related field, particularly with immigrants, newcomers and Internationally Trained Professionals.
- experience in employment related initiatives.
- experience in community outreach; and
- experience in workshop delivery and group facilitation.

Key Compe



  • Ottawa, Canada Pinecrest Queensway Community Health Centre Full time

    **Position Title**: Newcomer Engagement Counsellor **Status**: Regular Full-time, 35 hrs per week **Salary**: $28.319/hr to $33.317/hr **Department**: Community Developemnt Services **Application Deadline**: Until Filled Who are we? Pinecrest-Queensway Community Health Centre is an innovative community based, multi-service center. We strive to meet the...


  • Ottawa, Canada Pinecrest Queensway Community Health Centre Full time

    **Position Title**: Newcomer Engagement Counsellor (Bilingual Preferred) **Department**: Employment Services **Status**: Regular Full-Time (35 hours per week) **Salary**: $28.319/hr - $33.317/hr **Application Deadline**: Until Filled Who are we? Pinecrest-Queensway Community Health Centre is an innovative community based, multi-service center. We strive to...


  • Ottawa, Ontario, Canada Ottawa Community Immigrant Services Organization Full time

    Unlock Your Potential as a Settlement CounsellorAre you passionate about empowering immigrant youth to thrive in Canada? We invite applications from enthusiastic and dedicated individuals to join our team as a Settlement Counsellor.About the Role:This is an exciting opportunity to work with newcomer refugee and immigrant youth, providing them with a fun,...

  • Crisis Counsellor

    1 month ago


    Ottawa, Canada CCI Ottawa Full time

    **ABOUT US** The Catholic Centre for immigrants (CCI) has been serving refugees and immigrants for more than 65 years. CCI is a bridge between the 7,000 immigrants and refugees who come to Ottawa each year and the community. We provide programs and services to help newcomers settle and integrate. We also work in the community to promote the value of a...


  • Ottawa, Canada CAA North & East Ontario Full time

    **Job Title: Member Service Counsellor** **Term: Full-Time, Permanent** **Location: Work-From-Home** **Job Summary**: Within the Travel Services Call Centre, the Member Service Counsellor provides expert guidance to Members, addresses inquiries, resolves issues, and ensures overall customer satisfaction. They actively promote the benefits of CAA...


  • Ottawa, Canada CAA North & East Ontario Full time

    **Job Title: Member Service Counsellor** **Term: Full-Time, Permanent** **Location: Work-From-Home** **Job Summary**: Within the Travel Services Call Centre, the Member Service Counsellor provides expert guidance to Members, addresses inquiries, resolves issues, and ensures overall customer satisfaction. They actively promote the benefits of CAA...

  • Camp Counsellor

    6 months ago


    Ottawa, Canada The RA Centre Full time

    SUMMER CAMP - CAMP COUNSELLOR Looking for Sporty/Crafty FUN individuals that enjoy being active and working with children. **MUST BE:'** **-17 years old** **-Available for the entire 8 weeks of summer (July 2nd-August 23rd)** **-Available the last week of June for training (evening & weekend)** Position Title: Camp Counsellor Status: Seasonal...


  • Ottawa, Canada Faculty of Engineering and Design, Carleton University Full time

    **Position Title**: Prospective Student Engagement Representative (Recruitment) **Title of Immediate Manager**: Manager, Outreach and Engagement Position Summary: Reporting to the Manager, Outreach and Engagement, with direct supervision by the Engineering Recruitment and 1st Year Transition Coordinator, the Prospective Student Engagement Representative...

  • Residential Counsellor

    7 months ago


    Ottawa, Canada Ottawa Foyers Partage Full time

    Ottawa Foyers Partage is a not-for-profit organization dedicated to providing individuals with disabilities stable and safe living accommodations and opportunities to engage in leisure, recreation, volunteer, learning, and work activities consistent with their rights and unique aspirations, abilities, and needs. Residential Counsellors are instrumental in...


  • Ottawa, Canada Ontario Partners in Health Full time

    **Position Title**: Bilingual Mental Health Counsellor **Division**: ByWard Family Health Team **Job Status**: Full-Time 1 Year Contract **Job Reports To**: Executive Director **Hourly Rate**: $32.17 - $39.17 ($62,731 - $76,381) **Mental Health Counsellor (Full-Time 1 Year Contract)** ByWard Family Health (BWFHT), formerly University of Ottawa Health...


  • Ottawa, Canada ByWard Family Health Team Full time

    **Mental Health Counsellor (Fixed Term 18- Month Maternity Leave Contract)** ByWard Family Health (BWFHT), formerly University of Ottawa Health Services (UOHS), offers a comprehensive range of services to the general public. We are committed to delivering timely, quality, and collaborative assessment, treatment, and health promotion, in a supportive and...

  • Settlement Counsellor

    7 months ago


    Ottawa, Canada Ottawa Community Immigrant Services Organization Full time

    Settlement Counsellor (Youth Program) – 2 positions - CSJ Position Title: Settlement Counsellor (Youth Program) – 2 positionsTerm: Summer 2024: June 24, 2024 – August 16, 2024 (8 weeks, 35 hrs/week)Reports to: YOCISO Program ManagerLocation: Various LocationsAbout OCISOOCISO supports immigrants on their journey to making Canada their home by providing...

  • Settlement Counsellor

    4 months ago


    Ottawa, Canada Ottawa Community Immigrant Services Organization Full time

    Settlement Counsellor (Youth Program) – 2 positions - CSJ Position Title: Settlement Counsellor (Youth Program) – 2 positionsTerm: Summer 2024: June 24, 2024 – August 16, 2024 (8 weeks, 35 hrs/week)Reports to: YOCISO Program ManagerLocation: Various LocationsAbout OCISOOCISO supports immigrants on their journey to making Canada their home by providing...

  • Settlement Counsellor

    3 months ago


    Ottawa, Canada Ottawa Community Immigrant Services Full time

    INTERNAL/EXTERNAL OCISO JOB POSTING **Position**:Settlement Counsellor Term: Full-time, 35 hours, September 2024 to Indefinite Reports to: Manager - Settlement and Integration Program **Location**: 959 Wellington St. W **About OCISO** OCISO supports immigrants and refugees through the journey of making Canada their home by providing creative and...


  • Ottawa, Canada Jewish Federation of Ottawa Full time

    The Jewish Federation of Ottawa is the central hub of local Jewish communal life serving a diverse population of over 15,000 people. Our mission is to ensure the local Jewish community is thriving, welcoming, inclusive and engaged. We accomplish this by providing opportunities to engage for all ages, ensuring the care and protection of our most vulnerable...


  • Ottawa, Canada CHEO Full time

    Compensation Pay Range: $35.04-$43.00 Job Description: The Child and Youth Counsellor will be a part of the multidisciplinary team that offers urgent care intervention and is part of a multidisciplinary team supporting children and youth who have complex needs (including mental health issues and developmental disabilities). RESPONSIBILITIES- Assess, plan,...


  • Ottawa, Canada CHEO Full time

    Compensation Pay Range: $34.02-$41.75 **Job Description**: The Child and Youth Counsellor will be a part of the multidisciplinary team that offers urgent care intervention and is part of a multidisciplinary team supporting children and youth who have complex needs (including mental health issues and developmental disabilities). RESPONSIBILITIES- Assess,...


  • Ottawa, Canada CHEO Full time

    Compensation Pay Range: $46.59-$57.21 **Job Description**: The Clinical Content Specialist oversees and coordinates the alignment and implementation of clinical and/or technical programs and associated processes. They develop the communication, engagement, adoption and change management strategies for the implementation and maintenance of new provincial...


  • Ottawa, Canada CHEO Full time

    Compensation Pay Range: $46.59-$57.21 **Job Description**: The Clinical Content Specialist oversees and coordinates the alignment and implementation of clinical and/or technical programs and associated processes. They develop the communication, engagement, adoption and change management strategies for the implementation and maintenance of new provincial...

  • Camp Counsellor

    1 week ago


    Ottawa, Canada YMCA of the National Capital Region Full time

    **Overview** The YMCA is a charity that has been helping Canadians improve their lives since the first Y opened in 1851. Y programs are offered at more than 1,700 locations across Canada and help more than 2.25 million people annually become healthier in spirit, mind, and body. The YMCA of the National Capital Region proudly serves people of all ages,...