See more Collapse

Veterinary Client Service Representative

2 months ago

Dartmouth, Canada Ethos Veterinary Health Full time

Are you passionate about providing exceptional care for pets in need? Do you thrive in a collaborative environment where continual learning and growth are encouraged? Join our team at **Maritime Veterinary Emergency + Specialty Centre**, where we are dedicated to delivering top-tier veterinary services in a state-of-the-art facility opening in April 2024

**About Us**: Located in the heart of Dartmouth, Nova Scotia, our **_BRAND-NEW 24,000-square-foot hospital_** is set to become a beacon of compassionate care for pets across the greater Halifax Regional Municipality. From emergency services to specialized treatments, we are committed to excellence in patient care and client service. Embrace the charm of the east coast lifestyle while enjoying the amenities of a vibrant city, including festivals, outdoor activities, and culinary delights.

**Position Overview**: As a **Client Service Representative**, you will be the face of our hospital, providing exceptional service to clients and their beloved pets. Working alongside experienced veterinarians and a dedicated team, you will play a crucial role in ensuring a positive experience for both clients and patients.

**Compensation**:

- $19-$25 pending skills assessment leveling
- $2.50 Shift Premium:

- Weekdays from 5p - 8a
- Weekends: Any hours worked between Fridays 5p - Mondays 8a

**Schedule**:

- Aiming for three 12-hour shifts
- Combination of 1st/2nd/3rd shift hours - flexibility needed

**Job Requirements and Responsibilities**:

- Demonstrate excellent customer service and communication skills
- Previous experience as a receptionist in a veterinary emergency hospital setting preferred
- Display compassion and patience toward clients
- Interact positively in a team environment with members of the medical treatment team
- Answer incoming phone calls from clients, veterinarians, and employees
- Greet clients and pets upon arrival
- Handle emergency situations efficiently and calmly
- Present billing estimates to clients and collect payment for bills
- Admit and discharge animal patients
- Provide regular updates to clients regarding the status of their pet and/or wait time
- Document phone conversations in the electronic system
- Maintain and file patient records and complete all necessary paperwork
- Enter patient information into the company electronic system
- Maintain cleanliness of the facility including sweeping, mopping, and wiping down surfaces
- Other tasks assigned by supervisor

**Benefits**:

- Opportunities for career advancement and continuing education
- Supportive work culture fostering collaboration and growth
- CE Allowance
- Uniform Allowance
- Paid Time Off
- Sick Time
- Shift Premium
- Holiday Premium
- Medical/Dental/Vision
- RRSP with employer match
- Disability Insurance
- Life Insurance

e2HtJDdDhF

We have other current jobs related to this field that you can find below

  • Overnight Veterinary Client Service Representative

    3 days ago

    Dartmouth, Canada Ethos Veterinary Health Full time

    Are you passionate about providing exceptional care for pets in need? Do you thrive in a collaborative environment where continual learning and growth are encouraged? Join our team at **Maritime Veterinary Emergency + Specialty Centre**, where we are dedicated to delivering top-tier veterinary services in a state-of-the-art facility that recently opened in...

  • Overnight Veterinary Client Service Representative

    2 months ago

    Dartmouth, Canada Ethos Veterinary Health Full time

    Are you passionate about providing exceptional care for pets in need? Do you thrive in a collaborative environment where continual learning and growth are encouraged? Join our team at **Maritime Veterinary Emergency + Specialty Centre**, where we are dedicated to delivering top-tier veterinary services in a state-of-the-art facility opening in April...

  • Veterinary Assistant/client Care Representative

    5 days ago

    Dartmouth, Canada Petworks Veterinary Hospital Full time

    **Veterinary Assistant** Petworks Veterinary Hospital Dartmouth, NS We have a fantastic opportunity for a motivated veterinary assistant to join our dynamic team at **Petworks Veterinary Hospital! **We are looking for a hardworking and friendly individual to join our team on a full-time basis. This is a perfect opportunity to work in a fun and supportive...

  • Overnight Veterinary Client Service Representative

    5 days ago

    Dartmouth, Canada Ethos Veterinary Health Full time

    Are you passionate about providing exceptional care for pets in need? Do you thrive in a collaborative environment where continual learning and growth are encouraged? Join our team at Maritime Veterinary Emergency + Specialty Centre, where we are dedicated to delivering top-tier veterinary services in a state-of-the-art facility opening in April 2024About...

  • Client Services Representative

    2 months ago

    Dartmouth, Canada Burnside Veterinary Hospital Full time

    Are you a Veterinary Assistant, Client Care Specialist with a passion for problem solving and helping others? Do you provide excellent care and enjoy assisting owners in making informed decisions on the wellbeing of their furry friends? At Burnside Veterinary Hospital, we have the opportunity to have another energetic, enthusiastic, empathetic individual...

  • Client Services Representative

    3 weeks ago

    Dartmouth, Canada Ethos Veterinary Health Full time

    Are you a Veterinary Assistant, Client Care Specialist with a passion for problem solving and helping others? Do you provide excellent care and enjoy assisting owners in making informed decisions on the wellbeing of their furry friends? At Burnside Veterinary Hospital, we have the opportunity to have another energetic, enthusiastic, empathetic individual...

  • Client Services Representative

    2 weeks ago

    Dartmouth, Canada Burnside Veterinary Hospital Full time

    Are you a Veterinary Assistant, Client Care Specialist with a passion for problem solving and helping others? Do you provide excellent care and enjoy assisting owners in making informed decisions on the wellbeing of their furry friends? At Burnside Veterinary Hospital, we have the opportunity to have another energetic, enthusiastic, empathetic individual...

  • Veterinary Assistant

    2 weeks ago

    Dartmouth, Canada Dartmouth Veterinary Hospital Full time

    Dartmouth Vet is growing! Are you determined to give the best to clients and ensure you are doing all you can for each patient that comes in? Are you outgoing, compassionate, and an effective communicator? Do you treat everyone with utmost respect? Are you detailed-orientated, efficient, work well under pressure, and enjoy working with people and animals? If...

  • Veterinary Extern

    5 days ago

    Dartmouth, Canada Burnside Veterinary Hospital Full time

    An externship experience at an NVA hospital will give students the unique opportunity to understand the day-to-day operations of the practice, and to gain valuable hands-on clinical experience.Although every NVA hospital is unique, we all have some things in common: an environment that is supportive, committed to excellent medicine, and provides exceptional...

  • Veterinary Assistant/receptionist

    3 weeks ago

    Dartmouth, Canada Dartmouth Veterinary Hospital Full time

    **Position Posting** **Veterinary Assistant / Receptionist** **Location**:Dartmouth Veterinary Hospital **Hours**:Full Time Position (approximately 30-40 hours a week) **Start Date**: Immediately Dartmouth Vet is growing! Are you determined to give the best to clients and ensure you are doing all you can for each patient that comes in? Are you outgoing,...

  • Veterinary Anesthesiologist

    1 week ago

    Dartmouth, Canada National Veterinary Associates Full time

    **Job Description**: Come and join Maritime Veterinary Emergency & Specialty Centre -our new 24,000-square-foot, state-of-the-art hospital in Dartmouth, Nova Scotia. The 24-hour Emergency opening in Spring 2024 with Referral Specialty opening in summer 2024. Our Emergency & Specialty hospital will deliver much-needed care for pets in the greater Halifax...

  • Veterinary Criticalist

    1 week ago

    Dartmouth, Canada National Veterinary Associates Full time

    **Job Description**: - Come and join Maritime Veterinary Emergency & Specialty Center - our new 24,000-square-foot, state-of-the-art hospital in Dartmouth, Nova Scotia. The 24-hour Emergency is opening in Spring of 2024 with Referral Specialty opening in Summer 2024. Our Emergency & Specialty hospital will deliver much-needed care for pets in the greater...

  • Veterinary Cardiologist

    1 week ago

    Dartmouth, Canada National Veterinary Associates Full time

    **Job Description**: - Come and join Maritime Veterinary Emergency & Specialty Center - our new 24,000-square-foot, state-of-the-art hospital in Dartmouth, Nova Scotia. The 24-hour Emergency is opening in Spring 2024 with Referral Specialty opening in summer of 2024. Our Emergency & Specialty hospital will deliver much-needed care for pets in the greater...

  • Veterinary Extern

    4 days ago

    Dartmouth, Canada Burnside Veterinary Hospital Full time

    An externship experience at an NVA hospital will give students the unique opportunity to understand the day-to-day operations of the practice, and to gain valuable hands-on clinical experience.Although every NVA hospital is unique, we all have some things in common: an environment that is supportive, committed to excellent medicine, and provides exceptional...

  • Veterinary Assistant

    2 weeks ago

    Dartmouth, Canada Petworks Veterinary (Vetstrategy) Full time

    **Petworks Veterinary Hospital is hiring!!** As a Veterinary Assistant at **Petworks**, you will be joining a team of dedicated professionals who are committed to providing the highest quality care to our patients. At Petworks, we pride ourselves on our modern facility and state-of-the-art equipment, which allows us to provide the best possible care to our...

  • Veterinary Anesthesiologist

    5 days ago

    Dartmouth, Canada National Veterinary Associates Full time

    Job Description:Come and join Maritime Veterinary Emergency & Specialty Centre -our new 24,000-square-foot, state-of-the-art hospital in Dartmouth, Nova Scotia. The 24-hour Emergency opening in Spring 2024 with Referral Specialty opening in summer 2024.Our Emergency & Specialty hospital will deliver much-needed care for pets in the greater Halifax Regional...

  • Veterinary Dermatologist

    1 week ago

    Dartmouth, Canada National Veterinary Associates Full time

    **Job Description**: - Come and join our team at NVA Compassion First’s new 24,000-square-foot, state-of-the-art hospital in Dartmouth, Nova Scotia. 24-hour Emergency opening in Fall 2023 with Referral Specialty opening in early 2024. Our Emergency & Specialty hospital will deliver much-needed care for pets in the greater Halifax Regional Municipality and...

  • Veterinary Assistant

    5 days ago

    Dartmouth, Canada Petworks Veterinary (Vetstrategy) Full time

    Petworks Veterinary Hospital is hiringAs a Veterinary Assistant at Petworks, you will be joining a team of dedicated professionals who are committed to providing the highest quality care to our patients.At Petworks, we pride ourselves on our modern facility and state-of-the-art equipment, which allows us to provide the best possible care to our patients. We...

  • Veterinary Assistant

    4 weeks ago

    Dartmouth, Canada Burnside Veterinary Hospital Full time

    **Veterinary Assistant** - Veterinary Assistant Diploma - Strong communication and customer service skills - Empathy - Desire to learn and has an open minded, positive attitude - Works effectively on a team or on their own, with or without supervision - Passion for animals is a must! Offering: - Competitive compensation, medical and dental benefits, and an...

  • Veterinary Assistant

    2 weeks ago

    Dartmouth, Canada Burnside Veterinary Hospital Full time

    **Veterinary Assistant** - Veterinary Assistant Diploma - Strong communication and customer service skills - Empathy - Desire to learn and has an open minded, positive attitude - Works effectively on a team or on their own, with or without supervision - Passion for animals is a must! Offering: - Competitive compensation, medical and dental benefits, and an...