Customer Service Clerk
2 weeks ago
Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
- Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
- Experience: Experience an asset
- or equivalent experience
**Tasks**:
- Address customers' complaints or concerns
- Perform general office duties
- Verify stock availability from current inventories
- Review requisition orders for accuracy
- Prepare requisition orders to replenish stock
- Perform routine clerical duties
- Monitor inventory levels of issued materials and stocks
- Answer written and oral inquiries
- Provide customer service
- Perform various administrative functions
- Prepare price quotations
- Complete sales transactions
- Obtain price quotations from catalogues and suppliers
- Provide information on available materials
**Computer and technology knowledge**:
- MS Excel
- MS Outlook
- MS Word
- Word processing software
- Inventory control software
- Electronic mail
**Security and safety**:
- Basic security clearance
- Criminal record check
**Transportation/travel information**:
- Own transportation
**Work conditions and physical capabilities**:
- Attention to detail
- Tight deadlines
- Work under pressure
**Personal suitability**:
- Punctuality
- Client focus
- Excellent oral communication
- Excellent written communication
- Organized
- Reliability
- Team player
**Screening questions**:
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
**Health benefits**:
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
**Long term benefits**:
- Group insurance benefits
- Life insurance
**Other benefits**:
- Learning/training paid by employer
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