Night Auditor

**Work Setting**
- Hotel, motel, resort

**Specific Skills** **Take, cancel and change room reservations ** Register arriving guests and assign rooms
*
- Provide information on hotel facilities and services
- Process group arrivals and departures
- Process guests' departures, calculate charges and receive payments
- Perform light housekeeping and cleaning duties
- Investigate and resolve complaints and claims
- Balance cash and complete balance sheets, cash reports and related forms
- Answer telephone and relay telephone calls and messages
- Clerical duties (i.e. faxing, filing, photocopying)
- Provide general information about points of interest in the area
- Follow emergency and safety procedures
- Handle wake-up calls
- Provide customer service
- Assist clients/guests with special needs
- Maintain an inventory of vacancies, reservations and room assignments

Transportation/Travel Information Own transportation
- Own vehicle
- Public transportation is available

**Work Conditions and Physical Capabilities** **Fast-paced environment ** Work under pressure
- Attention to detail
- Standing for extended periods

Personal Suitability Effective interpersonal skills
- Flexibility
- Team player
- Excellent oral communication
- Excellent written communication
- Client focus
- Dependability
- Judgement
- Reliability
- Organized

**Salary**: $15.50 per hour

Schedule:

- 8 hour shift
- Night shift
- Weekend availability

Work Location: In person