Bilingual Specialist, Quality Assurance

2 weeks ago


Montréal, Canada First National Financial Full time

Working together to be our best

First National is Canada’s largest non-bank lender, originating and servicing both commercial and residential mortgages since 1988. Over the past thirty years, we have been committed to hiring the best and brightest with over 1,000 proud team members. Through cooperation, ongoing coaching, development opportunities and a culture that celebrates both hard work and teamwork, First National team members are supported to lead, learn and grow.

We are hiring a Bilingual Specialist II, Quality Assurance

**Reporting To**: Manager, Quality Assurance

**Full-Time/Part
- Time**: Full-time

**Posting Date**: July 26, 2023

**Closing Date**: August 7,2023

**Hours of Work**: 8:30 a.m. - 5:00 p.m.

**Grade**: 6

**Office Location**: Montreal - Hybrid

**What we offer**:
Highly competitive compensation package which includes, base salary, bonus, benefits, and career advancement opportunities
- Eligibility for benefits is dependent on the terms of employment

**The Opportunity**:
The Bilingual Quality Assurance Specialist is responsible for post-funding review and assessment of mortgage underwriting quality through evaluation of documentation, compliance to company policy guidelines and due diligence of the underwriting team.
- Ensure Quality Assurance reviews are conducted in a timely, efficient and objective manner
- Knowledgeable with investor, insurance and underwriting guidelines
- Update spreadsheets accurately, maintaining the integrity of the information data source
- Support the external audit process as directed by manager (i.e. gathering system information from internal systems, answering auditor questions)
- Analyze root causes, patterns or trends in order to assist with the development and implementation of internal control procedures.

**The Requirements Needed**:

- Demonstrated ability to provide clear and detailed explanation, analysis and recommendations in both French and English
- University degree or post-secondary education and/or equivalent work experience
- Must have experience/knowledge of residential underwriting practices
- Comprehensive knowledge of mortgage operations, credit policies, including credit principles, practices, processes, products and services
- Strong verbal and written communication skills in both English and French is required - require bilingualism due to National Support

Why join First National?
- Bright open concept office environment
- Large kitchens with a coffee and latte maker to enjoy at no cost
- Supportive teamwork focused environment
- Collaborative entrepreneurial spirit
- Opportunities to give back to the communities and work through events focused on a variety of charities
- Ongoing social events throughout the year
- Extensive training programs to set our employees up for success

First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation or any other category protected by law.

FNLOQC



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