Inbound Customer Service
3 months ago
**Job description**
We are looking for a high-energy, positive and friendly person who thrives in a fast-paced environment to join our team. You will manage the inbound calls, assist with booking appointments and performing follow-up calls. This person works with a sense of urgency and excitement and aims to go above and beyond for our clients and other team members.
autologiQ is a rapidly growing digital automotive service provider. Through our digital platform and remote service advisors, we help our clients extend the useful life of their vehicle in an affordable way. Our team assists clients with the maintenance and repairs of their vehicle by connecting them with an authorized iQ Network shop in North America.
**WHAT YOU WILL DO**
- Answering inbound calls to assist with questions
- Direct calls to appropriate department with adequate information
- Problem solve any issues and questions on your own
- Use CRM software to manage schedules and communication
- Help with administrative tasks such as reporting, record keeping, auditing documents
**WHO WILL EXCELL IN THIS POSITION**
- Someone who is "team-first" and aims to impress
- Someone who has a keen eye for detail
- Someone who is looking to advance to positions of more responsibility
- Someone who loves talking with people
- Someone who is "solution-oriented"
- Someone who remains positive at all times and converts challenges into opportunities
**WHAT YOU NEED**
- Strong command of oral and written English language
- Professional and clear speaking voice
- Strong knowledge and experience working with Microsoft Office and CRM systems
- OSSD Graduate
- Ability to work on location in Oakville
**SCHEDULE AND HOURS**
- Monday to Friday (No weekends)
- 10am - 7pm daily
- This position is at our head office in Oakville (remote work not available)
**Salary**: $38,400.00-$50,000.00 per year
**Benefits**:
- Dental care
- Extended health care
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Oakville, ON: reliably commute or plan to relocate before starting work (required)
**Education**:
- Bachelor's Degree (preferred)
**Experience**:
- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)
Shift availability:
- Day Shift (preferred)
Work Location: In person
-
Inbound Customer Service
3 months ago
Oakville, Canada autologiQ Full timeautologiQ is one of Canada's fastest growing fintech companies. In addition to providing vehicle repair financing, we also provide a full service vehicle management solution to help consumers consumers extend the useful life of their vehicle in an affordable way. With incredible growth, we require entrepreneurial minded individuals who are obsessed with...
-
Bilingual Customer Service Inbound Representative
2 months ago
Oakville, Canada Hilti Group Full timeWhat's the role? This role is responsible for influencing and serving all Hilti customers; including internal Hilti customers (. field account managers) and/or other Hilti team members who have direct relationships with the Hilti customer experience. This position is accountable for achieving profitable sales, providing timely and appropriate customer...
-
Customer Service Inbound Representative
4 months ago
Oakville, Canada HILTI Full time**What's the role?**: This position is responsible for influencing and serving all Hilti customers, including internal Hilti customers, i.e. field account managers and/or other Hilti team members who have direct relationships with the Hilti customer experience. This position is accountable for achieving profitable sales, providing timely and appropriate...
-
Bilingual Inbound Customer Service Representative
4 months ago
Oakville, Canada HILTI Full timeWHAT'S THE ROLE? This position is responsible for influencing and serving all Hilti customers, including internal Hilti customers, i.e. field account managers and/or other Hilti team members who have direct relationships with the Hilti customer experience. This position is accountable for achieving profitable sales, providing timely and appropriate customer...
-
Customer Service Representative
4 months ago
Oakville, Canada FLS Transportation Service Limited Full timeFLS Transportation is actively searching for a Customer Service Representative for their Oakville, ON branch. The Customer Service Representative is an entry-level position providing operational support to Account Managers and Sales Executives. These activities include facilitating the day-to-day business needs of customer(s), responding to inquiries in a...
-
Inbound Sales and Support Specialist
3 weeks ago
Oakville, Ontario, Canada Hilti Corporation Full timeAbout the RoleThis is a dynamic opportunity to join Hilti Corporation as a Bilingual Customer Service Representative. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesProvide top-notch inbound services to internal and external customers, including...
-
Inbound Logistics Coordinator
4 months ago
Oakville, Canada Virox Technologies Inc. Full time**About the Company** Virox® Technologies Inc. is a leading research and manufacturing company, dedicated to arming the entire spectrum of global markets concerned with infection control and biosecurity with our state-of-the-art, patented, Accelerated Hydrogen Peroxide® (AHP) technology. We are constantly seeking new ways to transform ourselves and our...
-
Inbound Logistics Coordinator
4 months ago
Oakville, Canada Virox Technologies Inc. Full time**About the Company** Virox® Technologies Inc. is a leading research and manufacturing company, dedicated to arming the entire spectrum of global markets concerned with infection control and biosecurity with our state-of-the-art, patented, Accelerated Hydrogen Peroxide® (AHP) technology. We are constantly seeking new ways to transform ourselves and our...
-
Call Center Representative
3 months ago
Oakville, Canada KMTS Full time**Job Overview**: As a Call Center Representative / Customer Service agent at our telecommunications company, you will be the frontline ambassador for our brand, providing exceptional service and support to our valued customers. Your primary responsibility will be to handle inbound calls, addressing customer inquiries, resolving issues, and ensuring a...
-
Bilingual Customer Service Representative
3 weeks ago
Oakville, Ontario, Canada Hilti Corporation Full timeAbout the RoleThis is a dynamic opportunity to join Hilti Corporation as a Bilingual Customer Service Representative. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesProvide top-notch inbound services to internal and external customers, including...
-
Customer Service Representative
1 week ago
Oakville, Ontario, Canada The Travelers Companies, Inc. Full timeAbout the OpportunityWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Care Specialist. As the first point of contact for customers, brokers, and claimants, you will play a critical role in providing exceptional service and support.Key ResponsibilitiesAnswer inbound calls and respond to customer inquiries in a...
-
Customer Service Representative
1 week ago
Oakville, Ontario, Canada The Travelers Companies, Inc. Full timeAbout the OpportunityWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Care Specialist. As the first point of contact for customers, brokers, and claimants, you will play a critical role in providing exceptional service and support.Key ResponsibilitiesAnswer inbound calls and respond to customer inquiries in a...
-
Customer Service Representative
4 months ago
Oakville, Canada autologiQ Inc. Full time**Job description** We are looking for a high-energy, positive and friendly person who thrives in a fast-paced environment to join our team. You will manage the inbound calls, assist with booking appointments and performing follow-up calls. This person works with a sense of urgency and excitement and aims to go above and beyond for our clients and other...
-
Representative, Customer Service
4 months ago
Oakville, Canada FCT Full timeCompany Summary Come work for a company that’s committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other’s talents. Where diversity is welcomed and celebrated. FCT provides industry-leading title insurance, default solutions and other real estate related products and services...
-
Representative, Customer Service
4 months ago
Oakville, Canada FCT Full timeCompany Summary Come work for a company that’s committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other’s talents. Where diversity is welcomed and celebrated. FCT provides industry-leading title insurance, default solutions and other real estate related products and services...
-
Representative, Customer Service
3 months ago
Oakville, Canada FCT Full timeCompany Summary Come work for a company that’s committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other’s talents. Where diversity is welcomed and celebrated. FCT provides industry-leading title insurance, default solutions and other real estate related products and services...
-
Bilingual Customer Service Representative
2 weeks ago
Oakville, Ontario, Canada Hilti Corporation Full timeAbout the RoleThis position is responsible for delivering exceptional customer experiences to Hilti customers, including internal stakeholders and external clients. The successful candidate will be a bilingual customer service representative who can provide timely and effective support, leveraging their technical expertise and product knowledge to drive...
-
Customer Service Representative
4 months ago
Oakville, Canada Pioneer Family Pools Full timeYou will be provided with extensive training regarding procedures and equipment knowledge. Prior experience in the pool industry is not required, but is an asset. At Pioneer Family Pools, our goal is to provide our clients with a positive experience and build lasting relationships based on trust, efficiency, and reliability. Customer satisfaction is at the...
-
Customer Service/sales Representative
4 months ago
Oakville, Canada autologiQ Full time**Who We Are** autologiQ is a rapidly growing digital automotive service provider that offers products and solutions to help people extend the useful life of their vehicle in an affordable way. Through our digital platform and repair financing product, customers in Ontario and the western provinces can convert their total repair bill into easy monthly...
-
Representative, Customer Service
4 months ago
Oakville, Canada FCT Full timeSommaire de la compagnie Venez travailler pour une entreprise qui est engagée dans la réussite de chacun de ses employés. C’est un milieu de travail où les innovateurs et les collaborateurs se rencontrent et tirent parti des talents de chacun. Un endroit où la diversité est accueillie et célébrée. FCT offre la meilleure assurance titres de...