Client Service Representative
4 days ago
**JOB SUMMARY**:
The Client Service Professional is responsible for ensuring that each client receives the best possible care and attention. This is achieved by greeting/acknowledging each client, identifying client’s needs, and providing prompt and accurate information, while maintaining a pleasant and professional atmosphere.
**ESSENTIAL DUTIES AND RESPONSIBILITIES**:
- Greets and welcomes each client in a cheerful and professional manner immediately as the client enters the tax office. Quickly determines the client’s service needs and assigns the client to an appropriate Associate in the scheduling program.
- Monitors client flow by managing and advising clients of the anticipated wait time and following-up when there are any expected delays.
- Remains current with other H&R Block products and services in order to provide basic product information to clients. Reads other business publications, as recommended by the District Manager’s instructions. Promotes and provides information on additional tax and financial products, which the company may make available.
- Answers the telephone in a professional manner, providing callers with basic information about services and fees when requested. Transfers calls to available tax Associates as necessary to fully respond to inquiries or resolve problems.
- Receives and secures cash, cheques, debit/credit card receipts, and balances the cash as part of the mid-day or end-of-the-day closing procedures. Records all transactions in the Point-of-Sale computer and completes bank deposits in accordance with the District Manager’s instructions.
- Schedules client appointments for the office staff. Assembles client folders as required, maintains confidential/sensitive files, and promptly files completed returns. Assists with the maintenance of COD pending and pick-up files.
- Attends required training for the position.
- Maintains proper office appearance and cleanliness. Ensures that workstation is neat and clean at all times and prepares for the following day by ensuring that adequate supplies are on hand.
- Other duties as assigned.
**Job Types**: Full-time, Part-time, Temporary
**Salary**: From $16.00 per hour
**Benefits**:
- Employee assistance program
- Flexible schedule
- On-site parking
- Store discount
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Weekend availability
Work Location: One location
-
Client Representative
2 hours ago
Penticton, British Columbia, Canada El Pico Holdings Full timeRole OverviewWe are seeking a Client Representative to join our team. As a Client Representative, you will be responsible for building relationships with clients and their customers. Your primary goal will be to increase brand awareness and drive sales production while promoting our clients' brands.Key ResponsibilitiesYour Key Responsibilities:Develop and...
-
Client Representative
4 weeks ago
Penticton, British Columbia, Canada El Pico Holdings Full timeAre you ready to embark on a thrilling career journey? We are a vibrant, expanding company on the lookout for an exceptional Client Representative to join our dynamic office If you're passionate, driven, and eager to grow and learn, this opportunity is tailor-made for youAt El Pico Holdings, we celebrate the unique skills each team member brings. We are...
-
Client Representative Expert
7 days ago
Penticton, British Columbia, Canada El Pico Holdings Full timeAt El Pico Holdings, we are committed to delivering exceptional customer experiences. As a Client Representative, you will be the face of our company, responsible for resolving support issues, promoting new products and services, and building strong relationships with our customers.ResponsibilitiesBe the go-to contact for customers, offering personalized...
-
Client Solutions Representative
5 days ago
Penticton, British Columbia, Canada El Pico Holdings Full timeAbout This RoleAre you a passionate and driven individual looking for a challenging career opportunity? Do you thrive in dynamic environments and enjoy building relationships with people? If so, we would like to hear from you!We are seeking a highly motivated Sales and Account Development Specialist to join our team. As a Client Representative, you will be...
-
Customer Service Representative
6 days ago
Penticton, British Columbia, Canada El Pico Holdings Full timeCompany OverviewWe believe that the key to success lies in the talent, passion, and drive of our team members.About the RoleAs an Account Representative, you'll have the chance to develop skills that will set you on a path toward management. You'll engage directly with prospects and customers, work face-to-face, building relationships with clients and...
-
Member Service Representative
4 days ago
Penticton, Canada BCAA Full timeWhy BCAA? Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose - delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger...
-
Brand Representative
4 weeks ago
Penticton, British Columbia, Canada El Pico Holdings Full timeWe are seeking a Brand Representative who is passionate and enthusiastic about engaging with people and is motivated to learn new skills We are happy to offer a culture of diversity, inclusivity, professionalism, and numerous opportunities for personal and professional growthWe are professionals at building bridges, not just between our clients and...
-
Customer Service Representative
2 weeks ago
Penticton, Canada WCGWCUUS Full time**Waste Connections of Canada** is a leading non-hazardous solid waste management in North America. We are looking for a SAFETY inclined, energetic, autonomous, and proactive team player who is capable of making a difference in his/her team and community. We have an immediate opening for a Full time **Customer Service Representative/** **Dispatch at our...
-
Customer Service Representative
3 days ago
Penticton, Canada Farm Business Consultants Full timeAs the first point of contact with our Members, the **Customer Service Representative **is a critical part of the FBC team. They demonstrate a positive energy and consistently provide exceptional customer service to FBC Members. If you appreciate growth and training opportunities, thrive on building relationships and helping others, and want to develop your...
-
Customer Care Representative
5 days ago
Penticton, Canada Connect Hearing Full timePenticton, CanadaCustomer Care Representative - Are you comfortable in a fast-paced retail clinic environment?_ - Are you looking for an opportunity to make a difference?_ - Are you passionate about providing customer service that exceeds expectations?_ - If so, we think you belong here at - **Connect Hearing** as a - **Customer Care Representative**!**Who...
-
Account Representative
2 weeks ago
Penticton, British Columbia, Canada El Pico Holdings Full timeYour career growth is as important to us as the network you build and the people you help along the way. AtEL PICO, we believe that the key to success lies in the talent, passion, and drive of our team members. We're not just looking for someone to fill a role - we're looking for someone to grow with usAs an Account Representative, you'll have the chance to...
-
Dispatcher/customer Service Representative
5 days ago
Penticton, Canada Penticton Towing Full timePosition Overview: As a Dispatcher and Customer Service Representative for Penticton towing, you will play a vital role in ensuring the smooth operation of our services by efficiently dispatching our fleet and delivering exceptional customer service. Your responsibilities will involve coordinating tow truck operators, communicating with customers, and...
-
Onsite Service Representative
4 weeks ago
Penticton, Canada Grainger Canada Full time**Grainger **is North America's leading distributor of maintenance, repair, and operating products and services. Our wide assortment, deep expertise, innovative technology solutions and unparalleled customer service keep customers' operations running and their people safe. We're looking for passionate people who can move our company forward. We have a...
-
Canulc customer Service Representative
2 weeks ago
Penticton, Canada Staples Canada Full time: 1248752 **Who we are** Staples Canada is on a journey to become the Working and Learning Company. We are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding...
-
Sales and Marketing Representative
4 days ago
Penticton, British Columbia, Canada Acosta Sales & Marketing Full timeAbout the RoleWe are looking for a skilled Sales and Marketing Representative to join our team. As a key member of our sales team, you will be responsible for implementing client strategies, developing business relationships with merchants, and ensuring product distribution and proper merchandising.Key Responsibilities:Drive sales growth through effective...
-
Customer Care Representative
3 weeks ago
Penticton, British Columbia, Canada Sonova AG Full timeSelect how often (in days) to receive an alert:Are you looking for an opportunity to make a difference? Are you comfortable working in a fast-paced retail clinic environment?Are you passionate about providing customer service that exceeds expectations?If so, we think you belong here at Connect Hearing as a Customer Care RepresentativeWho we are:Connect...
-
Customer Care Representative
4 weeks ago
Penticton, British Columbia, Canada Sonova Group Full timeSelect how often (in days) to receive an alert:Are you looking for an opportunity to make a difference? Are you comfortable working in a fast-paced retail clinic environment?Are you passionate about providing customer service that exceeds expectations?If so, we think you belong here at Connect Hearing as a Customer Care RepresentativeWho we are:Connect...
-
Business Development Representative
4 weeks ago
Penticton, British Columbia, Canada El Pico Holdings Full timeWe at El Pico specialize in creating meaningful connections not just between our clients and customers, but also between people in general. We firmly believe that building authentic relationships is the key to success, which is why we are dedicated to fostering genuine connections with everyone we work with Currently, we are searching for a Business...
-
Field Sales Representative
5 days ago
Penticton, British Columbia, Canada Acosta Sales & Marketing Full time**Key Responsibilities:**The Field Sales Representative will be responsible for introducing new products during launches, selling displays offered by customers, and ensuring the execution of client priorities and objectives.This role requires strong relationship-building and persuasive communication skills, as well as the ability to lift 30 pounds and have...
-
Retail Sales Representative
2 weeks ago
Penticton, British Columbia, Canada Acosta Sales & Marketing Full timeYour passion for sales, our platform for successWe are looking for a results-driven Sales Representative to serve our Big Box and Convenience Store customers. You will meet with customers to execute sales and merchandising strategies, promotions, and guidelines. Your role involves driving results by identifying volume opportunities, providing excellent...