Luxury Sales Associate

5 months ago

Guelph, Canada RLB LLP Full time

**Company Description**

For over 40 years, Knar Jewellery - an independently owned and operated business - has been specializing in fine jewellery, and timepiece. Knar is an official authorized dealer for some of the world’s most prestigious brands including Rolex, Tudor, Chopard, Hearts on Fire, Mikimoto, and many more. In addition to offering high end, luxurious brands, we also specialize in custom design, repairs, restorations and appraisals.

In everything we do, we hold ourselves to the highest of standards. Our associates are passionate about the brands we carry and the people we serve. We strive for service excellence through continued education and training.

**Responsibilities**
- Act as a brand ambassador for the company and the prestigious brands we represent
- Provide a personalized shopping experience while maintaining our brands service standards and expectations
- Present jewellery and timepieces to clients with knowledge, passion and confidence
- Jewellery and timepiece intake for repairs and service
- Manage client profiles by capturing meaningful data for the purposes of connecting with and identifying future sales and service opportunities
- Provide exceptional after-sales service
- Maintain a high level of product and brand knowledge through continued learning initiatives
- Work collaboratively with colleagues to ensure a consistent and exceptional customer experience; contributing to a positive and harmonious store environment

**Professional Requirements**
- Appreciation for and understanding of luxury jewellery and timepieces
- Minimum 2 years sales experience with fine jewellery and time pieces, preferably with brands such as Rolex, Tudor, Breitling
- Proven sales and customer service skills with a track record for building on client relationships
- A team player who contributes to and enhances our positive, harmonious environment
- Excellent communicator and positive brand ambassador
- Strong organizational skills to meet client needs and deadlines
- Available to work retail business hours, including evenings, weekends and some holidays

**What Knar Offers**
- Competitive compensation packages, including benefits
- Work/life balance
- An incredible work environment

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