Service Administrator
5 months ago
**Service Administrator**
- Are you ready to take on a pivotal role where your attention to detail and administrative skills shine?
The Service Administrator will report to our Service Billing Supervisor and plays a crucial role in ensuring the smooth operation of our service contracts. Responsibilities include auditing and creating Maintenance Agreements in our in-house contract database, as well as monitoring and distributing reports related to service increases and contract setup accuracy.
**Key Responsibilities**
- Audit various Client and Federal government sales transactions to ensure alignment with pricing policies.
- Enter changes into the service database for re-negotiated contracts for existing customers.
- Maintain annual service increases in the internal database.
- Review, print, and prepare annual service increase letters to Sales Operations
- Monitor and distribute reports of units awaiting setup.
- Generate and review reports to ensure contract setup accuracy.
**To Succeed, You Will Need**
- Basic ability to read and understand French
- High School Diploma or equivalent.
- Minimum 1 year of related administrative work experience required.
- Intermediate process management skills to process and verify reports meet policy requirements.
- Intermediate computer/technical skills - Excel ; v-lookups, pivot tables and macros.
- Intermediate time management/multi-tasking skills to manage large quantity of contracts throughout a month.
**Why join?**
**HYBRID WORK**
- When working from home, a reliable internet connection is required. Remote work is
**BENEFITS**
- Comprehensive health coverage plan that includes medical, dental and vision
Life insurance, disability and wellness programs
- Vacation, Paid Personal Time and Sick days
- Matching RRSP contribution & Profit-Sharing Program
- Tuition Assistance Program for professional continuing education
- Discounts on Canon products, retailers, memberships and more.
**EMPLOYEE PERKS**
- Free coffee and snacks
- On-site cafeteria and outdoor patio
- Employee gym and fitness centre
- Employee referral program
- Inspire Program, online peer-to-peer recognition for redeemable points on hundreds of products
- Community involvement
- Employee Appreciation Events
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