Digital Asset and System Manager

5 months ago

Vancouver, Canada Arc'teryx Full time

**Your Opportunity at ARC’TERYX**:
As the Digital Asset and System (DAM) Manager you will be responsible for the continued maintenance and governance of the Arc’teryx DAM system and strategy. The DAM System Manager will lead DAM governance initiatives, drive DAM strategy development, manage training, communication, and change management, and oversee the system, workflow, and metadata roadmap, driving improvements to meet evolving business needs. This role will work closely with stakeholders across Arc’teryx, vendors, and agencies, and implementation partners.

This role is based out of our North Vancouver office and is expected to be performed on-location.

**Meet Your Future Team**:

- The Brand Integration team is focused on driving core brand projects in support of the global brand strategic priorities. We develop global connection to core brand DNA between regional marketing teams and the global Brand team by leveraging our understanding of the business, the brand, and the regions in which we operate. We work on brand-defining initiatives, ensuring that our essential DNA is integrated into the most important work we do, and our employee experiences.

**If you were a Digital Asset and System Manager now, here are some of the core activities you would be doing**:

- Project managing changes to metadata and taxonomy, asset scope, workflow, system functionality, etc.
- Driving DAM metadata and taxonomy strategies and approach, with strong consideration to asset retrieval needs and alignment with Arc’teryx business needs
- Developing and overseeing DAM procedures workflows, to ensure useful, relevant workflows across the system that meet business needs, across the asset lifecycle (ingest to archive)
- Interfacing and aligning with enterprise data initiatives and assisting with vendor selection and management
- Testing metadata changes, system enhancements, and new workflows, and coordinating end-user testing of changes and enhancements
- Acting as the primary participant, facilitator, and driver of cross-functional DAM and metadata governance council operations, to ensure continued agreement on the metadata schema, taxonomy, and controlled vocabularies, and the prioritization of workflow and system changes and improvements
- Developing and managing asset and metadata standards, DAM policy, and governance documentation
- Coordinating, tracking, and escalating user feedback on metadata and DAM system requirements to feed into the formal DAM change and improvement governance workflow
- Supporting Creative Services super users in asset curation and metadata tagging

**Here are some of the things you could be working on in the future**:

- Overseeing framework, content, and execution of user training activities
- Overseeing and auditing adherence to prescribed DAM procedures, metadata standards, and workflows across the digital asset lifecycle (from ingest to archive)
- Conducting system and DAM program reporting

**Are you our next Digital Asset and System Manager?**:

- You have a bachelor's degree or post-secondary education in Library Science (MLIS) or a related field or a commensurate level of experience
- You have 5+ years of experience managing a large Digital Asset Management (DAM) or Media Asset Management (MAM) system, with strong technical understanding
- You have excellent communication skills and the ability to build strong relationships with stakeholders, influencers and technical team members
- You have excellent time management and organizational skills, with demonstrated ability prioritizing a large volume of work effectively and efficiently with tight deadlines
- You have strong change management experience
- You have experience delivering technical training and support
- You are knowledgeable on scaling DAM systems, workflow improvement and user adoption strategies
- You set a clear vision, align your team around common objectives, and foster commitment to these objectives
- You are proactive in identifying the root cause of issues and developing solutions
- You remain highly flexible and adaptable when faced with ambiguity
- You effectively balance autonomy and collaboration
- You inspire breakthrough thinking and continuous improvement
- You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right
- Your passion for your work is paralleled by your passion for getting outside and living it

**Equal Opportunity**

Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.

Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation

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