Banquet Server

**Reports To**: Banquet Manager, Banquet Assistant Manager, Banquet Captain

**Basic Function**:
The primary purpose of the position is to maintain excellent service and guest satisfaction. Servers performing their jobs on a daily basis are required to be detailed in every aspect of their work. The Server will ensure all needs and wants of guests are met beyond average expectations. The Server will adhere to all rules and guidelines as set for all department personnel.

**Key Accountabilities/Responsibilities**:

- Adhere to all LGCA regulations governing the service of alcohol, that are appropriate to the position and all other government codes and regulations;
- Anticipate and tend to all guest needs;
- Assist with the development of cost control systems to reduce waste in food, supplies, and labour;
- Before taking the order from the kitchen, inspect each plate and sign off for appearance and correctness;
- Collect and distribute glassware as required;
- Consistently observe to ensure all operations run smoothly;
- Greet all guests in a polite manner;
- Pour wine, coffee, and other beverages (as allowed by LGCA regulations);
- Remove used and dirty dishes, glasses and cutlery;
- Replenish supplies on tables and in workstations throughout the shift;
- Serve meals and drinks as assigned;
- Set up meal preparations as per contract requirements.

**Qualifications**:

- Available for a variety of shifts;
- Basic computer and math skills;
- Can acquire Criminal Background Check and Smart Choices (server version) certificate;
- Clean, with good hygiene habits;
- Clear and concise communication skills both verbally and in writing;
- Confident and aggressive;
- Coordinated, articulate and efficient, and detail-oriented and artistic;
- Discreet and friendly;
- Extroverted, approachable and polite;
- Knowledgeable in Audio Visual Equipment;
- Listening skills;
- Multi-tasks efficiently with time-management skills;
- Organized, accurate and reliable;
- Prior experience in a similar environment, ideally at least two years;
- Prioritizes and works efficiently with limited supervision;
- Professional attitude and expectations;
- Positive and upbeat attitude;
- Recognizes and resolves problems quickly and efficiently;
- Takes direction and learns quickly;
- Works in a team environment;
- Works with the public in a calm, courteous, friendly and professional manner.