Bistro/banquet Server

6 days ago


Winnipeg, Canada Courtyard by Marriott Winnipeg Airport Full time

**Position: Bistro Server Full time/part time and Banquet Server Casual**

**JOB OVERVIEW**: Greet and serve the guests according to standards.

**REPORTS TO**: Restaurant Manager/Asst. Restaurant Manager

**ESSENTIAL JOB FUNCTIONS**:
**1. **Take and serve guest orders promptly and according to service manual.

**2. **Do all necessary set-up sidework as assigned.

**3. **Answer any guest questions about the menu.

**4. **Operate the electronic cash register/P.O.S. system (where applicable).

**5. **Check food before serving it to guest to ascertain that appearance, temperature and portions are correct.

**6. **Perform any other job related duties as assigned.

**REQUIRED SKILLS AND ABILITIES**:
Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co-workers with their job duties and be a team player. Must be able to withstand prolonged periods of standing and/or walking. Ability to lift at least 30 lbs.

**PERFORMANCE STANDARDS**

Customer Satisfaction:
Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every associate is a guest relations ambassador, every working minute of every day.

Work Habits:
In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety & Security:
The safety and security of our guests and associates is of utmost importance to Brock Hotels. Every associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

NOTE:
This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.

**Job Types**: Part-time, Permanent, Casual, Full-time

**Salary**: From $12.50 per hour

**Benefits**:

- Company events
- Dental care
- Discounted or free food
- Extended health care
- On-site parking
- Store discount
- Vision care

Schedule:

- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Weekend availability

Supplemental pay types:

- Overtime pay
- Tips


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