Technical Specialist

2 weeks ago

Toronto, Canada Arthur Grand Technologies Inc Full time

**Position: Technical Specialist (Siebel,Case Management and ERP)**

**Location:, Toronto, Ontario (Hybrid)**

**Duration: Long Term Contract**

**MUST HAVES**:
**Hands-on Siebel Development and Configuration Experience**
- Providing hands-on design, implementation, and configuration of the various components of Siebel (Business Objects, Business Components, Screens, Views, Applets, Business Rules, Assignment Manager, Workflow & Scripts)
- Providing hands-on design, implementation, and configuration of solutions compliant with the Accessibility for Ontarians with Disabilities Act (AODA)
- Develop analytical and insightful recommendations to meet deliverable targets and complete tasks within budget and to customer satisfaction.
- Produce design documents for all assigned deliverables related to maintenance releases.
- Provide input into test strategy and test case development.
- Develop and produce a test strategy.
- Providing input and solutions regarding Siebel's capabilities and functions
- Contribute to and participate in non-development/configuration activities, namely but not limited to, documentation updates, presentations, testing plan development, project quality etc.
- Participate in repository performance tuning and troubleshooting activities.
- Develop performance tuning and best practice guidelines.
- All other tasks as assigned by the Cluster Manager, Project Manager & Technical Lead.

**Experience and Skill Set Requirements**

Siebel Experience and Skill Set Requirements

**Technical Skills**
- 6-8 years minimum Siebel technical hands-on solutions architecture/configuration/ design / development experience, of which 3 years must be on Siebel 8.x.
- Focus on configuring / developing Assignment Manager, Business Rules, Workflow, Applets, Views, Screens, Code/Scripts and related Siebel Business Layer objects.
- Strong Siebel Tools skills
- Case Management experience
- Siebel 8.x certification
- Experience on the following Siebel modules
- Public Sector CRM
- Contracts
- Lead Management
- Partner, Public Sector Partner Portal
- Campaign Management
- Marketing Resource Manager
- Public Sector eService
- Develop, produce and provide input into test strategy and test case development
- Superior verbal and written communication skills Ability to develop and present new ideas and conceptualize new approaches and solutions
- Excellent interpersonal relations and demonstrated ability to work with others effectively in teams
- Demonstrated ability to work with functional and technical teams
- Demonstrated ability to participate in a large teams and work closely with other individual team members
- Proven analytical skills and systematic problem solving
- Strong ability to work under pressure, work with aggressive time lines, and be adaptive to change
- Displays problem-solving and analytical skills, using them to resolve technical problems

**Communication Skills -**
- Ability to build good working relationships.
- Positive team player.
- Good verbal and written communication skills.
- Good analytical and problem-solving skills.

**Job Type**: Contract

**Salary**: From $75.00 per hour

Schedule:

- 8 hour shift

**Experience**:

- Siebel: 10 years (preferred)
- Case management: 8 years (preferred)
- ERP: 10 years (preferred)

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