Servicenow Pm

2 weeks ago

Vancouver, Canada Fujitsu Full time

**Primary Responsibilities**:

- Building and managing a project team to deliver the ServiceNow project on time, within budget and to the satisfaction of the customer.
- Coordinating with stakeholders to gather requirements and ensure the ServiceNow platform meets the organization's needs.
- Oversee and manage development, testing, and deployment of ServiceNow changes, enhancements, and integrations
- Providing training and support to end-users of the ServiceNow platform.
- Managing and maintaining the ServiceNow instance to ensure it is operating at optimal performance.
- Collaborating with the development team to implement customizations and integrations as needed
- Managing and communicating project progress, issues, risks and timelines to stakeholders, and working with stakeholders to resolve issues
- Act as primary point of contact for ServiceNow related requests and escalations from stakeholders.
- Continuously evaluate and identify opportunities to improve the effectiveness and efficiency of the ServiceNow platform.
- Willing to travel 30%.

**Required Qualifications**
- Bachelor's Degree in Engineering, Computer Science, Systems, Business or related technical discipline.
- 10 plus years of Project management experience.
- Experience with Metrics and Reporting, ServiceNow background, ITSM, CMDB, Service Catalog, ITIL
- Must have done at least one large scale ServiceNow implementation from start to finish - Required
- Experience managing Projects for Public sector clients will be an advantage
- PMP Certification Required
- ServiceNow experience is required for this position

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Fujitsu is an Equal Opportunity/ Affirmative Action Employer of Minorities, Females, Individuals with Disabilities and Protected Veterans.
- Fujitsu at a Glance _
- Fujitsu is a leading information and communication technology (ICT) company, headquartered in Japan, offering a full range of technology products, solutions, and services. Approximately 132,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers. _
- We are a corporate culture that places great value on the pursuit of new possibilities previously unimagined and brings them to fruition. This has been the foundation of Fujitsu’s success since its inception. In an increasingly competitive world, in which the pace of change continues to accelerate, Fujitsu must strive for continuous innovation. Each and every employee will rise to the challenge of creating new value amid changes in the management environment, technology, society and the marketplace. With a spirit of challenge, we are committed to the continuous creation of new value. Fujitsu wants innovators like you- At Fujitsu, one of our corporate principles is "We respect human rights." This principle underpins all our corporate and individual activities and guides the actions of every Fujitsu Group member. We embrace diversity and equal opportunity. Qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, ethnic or national origin, citizenship, political belief, social condition, family, marital or civil status, genetics, disability, age, veteran status, or conviction of an offence that is unrelated to employment. By empowering people, we can unleash our collective strengths to create a better experience for our employees, our customers, and our partners _._

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