Dental Receptionist
2 weeks ago
**About us**
At Dentistry by Dr Chuan Hsiung & Associates, we’ve been helping families in your neighborhood achieve and maintain beautiful, healthy smiles. Through collaboration, we’ll ensure your smile wishes are granted.
Our team shares a common goal: to provide you and your loved ones with all the information necessary to practice good oral hygiene and make informed decisions about treatment options. When you arrive at our office, you’ll be greeted by friendly faces and a warm, soothing environment. From same-day emergency care to checkups, our primary concern is your and your family’s oral health.
Whether you’re seeking preventive dentistry, require tooth restorations, or want a cosmetic boost, we offer it all in one spot from a family dentist clinic in Oakville you can trust.
Job Overview:
We are seeking a skilled and organized Dental Receptionist to join our team. As a Dental Receptionist, you will be responsible for providing excellent customer service, managing patient appointments, and ensuring the smooth operation of the dental office. This is a vital role in our practice, as you will be the first point of contact for patients and play a key role in creating a positive and welcoming environment.
**Responsibilities**:
- Greet patients and visitors with a friendly and professional demeanor
- Answer phone calls and respond to inquiries, scheduling appointments as necessary
- Manage patient records and update electronic medical records (EMR) system
- Verify insurance coverage and assist with insurance claims processing
- Maintain cleanliness and organization of the reception area
- Coordinate with dental staff to ensure efficient patient flow
- Assist with administrative tasks such as filing, faxing, and scanning documents
- Book and reschedule appointments using Dentrix
- Respond to communication servers: Intiveo and Gmail
- Submit claims and estimates to insurance companies, and collect copayments
- Manage the recall database, following up with patients who are due for hygiene or restorative
- Follow up on estimate responses and book treatment plans accordingly
- Input insurance payments into Dentrix
**Requirements**:
- Previous experience working in a dental office or medical office setting preferred
- Proficient in using electronic medical records (EMR) systems
- Knowledge of dental terminology and procedures is a plus
- Strong organizational skills with attention to detail
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Familiarity with phone systems and ability to handle high call volumes
- Proficiency in Dentrix software is a MUST
Join our team as a Dental Receptionist and contribute to providing exceptional dental care to our patients.
**Salary**: $25.00 per hour
Expected hours: 50 - 60 per week
**Benefits**:
- Casual dress
- Dental care
- On-site parking
Schedule:
- Day shift
- Every Weekend
- Monday to Friday
Supplemental pay types:
- Bonus pay
**Experience**:
- Dental receptionist: 3 years (preferred)
**Language**:
- Mandarin (preferred)
Work Location: In person
Application deadline: 2024-04-15
Expected start date: 2024-04-16
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