Content Development Manager

3 weeks ago


Montréal, Canada Workplace Options Full time

Workplace Options is the world’s largest independent wellbeing solutions leader that supports individuals to become healthier, happier and more productive, both personally and professionally. Service centers in the U.S., Canada, U.K., Ireland, Portugal, France, Belgium, Germany, UAE, Singapore, Japan, China, India and Indonesia support more than 75 million employees across 116,000 organizations and more than 200 countries and territories. At WPO, you will be joining a team that is committed to improving employee wellbeing around the world.

**Description**:
Workplace Options has an exciting opportunity for a Content Development Manager in our Toronto, Canada office. This would be a hybrid position with a mixture of home and office working days. The Content Development Manager will report to the Vice President of Global Product and Content Development. This is a full-time, salaried position in Workplace Options’ service center in Toronto, Canada.

**Responsibilities**:
Key responsibilities include but are not limited to the following:

- Support WPO’s strategic content development and management plans as directed by the Vice President.
- Recommend development, content licensing, and translation and localization strategies to the Vice President.
- Lead new content development initiatives.
- Coordinate and monitor the work of Content Developers to ensure that content development, management, and quality goals are met.
- Support Sales and Account Management in responding to clients’ questions and requests. Estimate costs and time required by clients’ custom content development requests.
- Provide leadership within the company as to how the content management software and content APIs are leveraged Support internal customers such as Product Development, Promotions, Marketing, Training, Implementation, and IT with strategic decision-making and development projects, as well as routine requests, testing and troubleshooting.
- Evolve and maintain _WPO’s Style Guide_ and create consensus with Editing, Marketing, Communications, and Proposals.
- Assist Product Development with new website platform development, testing and de-bugging.
- Manage and support a small, global, content development team



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