Mentoring Coordinator

**Function**:
The incumbent will provide casework management in accordance with the National Standards set out by Big Brothers Big Sisters of Canada. They will be responsible for matching volunteer mentors with children and youth, and to monitor those matches to ensure the healthy development of the relationships.

The Mentoring Coordinator will work within the guidelines, policies, and mission of Big Brothers Big Sisters of Lacombe and District and will be accountable and responsible for specific projects as assigned.

**QUALIFICATIONS/REQUIREMENTS**:

- Have a two-year post-secondary diploma in a related field (e.g., education, social or human services, child and youth work, family studies etc.).
- Experience working with children and youth facing adversity;
- Experience and strong knowledge of databases and all Microsoft programs including Word, PowerPoint, Outlook and Excel;
- Experience in precise documentation;
- Must present professionally and possess good judgement, tact, enthusiasm, be personable, and approachable.
- Successful completion a vulnerable sector clearance, and three references;
- Willingness to work flexible hours and locations.
- Valid driver’s licence and access to a vehicle.
- Willingness to travel within the area.

**PRIMARY RESPONSIBILITIES**:
Recruitment, orientation, interview and training of clients and volunteer mentors;
Continually assess and support the match relationship in accordance with National Standards and Agency Policy during the life of match including closures to ensure match safety, relationship development, positive youth development and volunteer satisfaction;
Identify, address and resolve barriers to strengthen the match relationship and be able to coach mentors around barriers experienced by young people with complex needs;
Effectively utilize outcomes measurements and match support tools to assess match impact on child and youth development;
Liaise with schools, other youth service agencies, other community groups, clubs or the public in general as required.

Seek out and share potential collaborations with supervisor to achieve program goals and objectives;
Possess a strength-based approach in building connections;
Ensure quality services and measurable outcomes, maintain accurate and timely records for each match according to National Standards and agency policy and utilize technology to report, synthesize and input data;
Ensure client and volunteer records are maintained in accordance with agency policy and National Standards;
Remain aware of federal and provincial privacy legislation and the agency’s privacy policies and practices.

Effectively works with team when requested on fundraisers, volunteer recruitment, and other agency activities;
Other duties as requested by the Executive Director.

**COMPETENCIES**:

- Strong interpersonal, written and oral communication skills, with efficiency and attention to detail;
- Knowledge of trauma-informed practice;
- Proven relationship building skills; Commitment to empowering clients and volunteers through a Strengths-Based approach;
- Strong understanding of necessity to safeguard the confidentiality of all matters relating to the clients of the Agency.
- Demonstrated ability to work from client-centered perspectives;
- Cultural awareness and a commitment to program development that is inclusive, and meets the needs of the diverse populations we serve;
- Demonstrate creativity especially in the areas of problem-solving and programming;
- Knowledge of community and school resources;
- Good organizational and multi-tasking abilities, including the ability to meet deadlines with high quality of work;
- Demonstrated ability to show initiative and work both independently and as part of a team;
**At BBBSLD, we offer**:

- An engaging, fun, and supportive team environment.
- On-the-job training and educational opportunities for personal and professional development.

Schedule:

- 35 hours a week
- Monday to Friday (requires flexibility for weekends or evenings)
- Job Types: Full-time (35 hours a week), Term contract ending July 2024.

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

**Salary**: $21.00-$23.00 per hour

**Benefits**:

- Flexible schedule
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Lacombe, AB T4L 1J4: reliably commute or plan to relocate before starting work (required)

**Education**:

- DCS / DEC (required)

Work Location: In person

Application deadline: 2023-06-16