Business Systems Coordinator

7 months ago

Edmonton, Canada Northstar Equipment Rentals Full time

At NorthStar Equipment Rentals, we build Exceptional Experiences Our remarkable team, made up of individuals with unique talents and perspectives, work together each and every day to deliver exceptional, successful projects and experiences for our clients across Western and Northern Canada through innovation and inspiration.

The Business Systems Coordinator will be responsible for administration and analysis of rental & asset software, inventory file maintenance, and providing an exceptional internal and external customer service experience.

Reporting to: Business Systems and Operations Manager

Duties & Responsibilities:
- Daily management and maintenance of asset related software systems (Texada & Titan).- Train system users on NorthStar Rental System (Texada) use and implementation.- Assist, organize, and oversee NorthStar annual asset inventories.- Advise and help define NorthStar standard operating procedures, best practices, and workflow for all departments.- Review and drive continuous improvements, automate processes, and implement system changes to improve internal system operations.- Develop, implement, and maintain system procedures and documentation of all system changes.- Identify opportunities to innovate and streamline, improving the delivery of our customer service.-
- Assist and track company fleet maintenance records and monthly km logs.- Work closely with finance and IT teams in file maintenance and asset management.- Incorporate controls into Standard Operating Procedures to safeguard assets to prevent loss, theft or damage.- Maintain a working technical knowledge of the goods or services to be acquired.- Assist with interbranch communication as needed.- Other duties and responsibilities as required.

Skills & Knowledge:
- Possess a High School Diploma or GED equivalent.- Interest in understanding market trends and how best to maintain an industry leading rental fleet to best serve internal and external customers.- Detail and goal-oriented, highly organized.- Committed to achieving goals and continuous quality improvement.- Develops and fosters professional relationships with peers, customers, vendors and management.- Strong computer skills including proficiency with Microsoft Office systems.- A clean and valid class 5 Alberta driver license is an asset- 2-3 years of rental industry experience would be preferred- Previous hands-on experience with construction equipment and machinery is an asset.- Experience in Texada or other asset management software programs would be an asset.- Ability to work in a fast-paced environment with a variety of tasks in an effective, organized manner with the ability to multitask.- Demonstrate, professionalism, and interpersonal skills with a proven ability to work effectively within a team environment.- Excellent written and verbal communication skills.- Flexible approach and analytical ability to problem solving.- Display a high level of ownership, accountability, and initiative.

What's in it for you?- Competitive salaries, vacation time and four personal days- "Summer Fridays" during July and August; all sites and offices close early- Performance program, annual salary reviews and bonus opportunities- Robust Employee Recognition Program "CLARK STARS" - an assortment of initiatives and rewards designed to highlight and celebrate our people's talent, efforts, and contributions to living Our Purpose- Community involvement initiatives through the “Give Back” program, including donation matching, corporate donations and sponsorship, and support of employee volunteering- Comprehensive health and benefits plan available from the first day of employment provided by Manulife - i.e. $750 per paramedical annual coverage limits- Access to Manulife Vitality Group Benefits- A Flexible Spending Account 100% funded by Clark Builders with an annual allocation amount of $500 which employees can allocate into Health Spending, Lifestyle Spending, or both.- Ability to select from two benefit plan options (Core or Enhanced) through Manulife- Holistic Wellness Benefits Program including six sick days, as well as access to Inkblot Therapy, a virtual mental health platform. Care is provided by highly experienced professionals across Canada through secure video or phone counseling offered at half the cost- Employer RRSP matching up to 4% annually (max $4,000)- Employee Family Assistance Program (EFAP) with 24/7 short term counselling services and wellness services, accessible through Inkblot. No cost to employee, with access by phone, web or mobile app- Professional Development program; Clark Builders will pay 50% of approved training at enrollment and remaining balance after completion- On-demand courses for Professional Development available on our Clark Builders University and Turner University platforms- Employee Resource Groups (ERGs) that foster a diverse and inclusive workplace - i.e. Mosaic ERG, Women's ERG, and Indigenous ERG- Opportunity to connect with coworkers

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