Team Lead, Client Experience
2 weeks ago
**Job ID**: 234272
**Store Name/Number**: ON-Cataraqui (0588)
**Address**: 945 Gardiners Rd, Kingston, ON K7M 7H4, Canada (CA)
**Full Time/Part Time**: Full Time
**Position Type**: Regular
**You’ll love working here**
The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora’s selling model and provide outstanding client service so that the store achieves and exceeds company objectives.
- ** Client Experience. **Ensure all on-stage cast properly execute Sephora’s selling model. Support the timely response to all client feedback per department. Partner with their direct manager to action client-related issues/feedback tool the client service hotline or through direct feedback from clients.
- ** Embracing Innovation. **Support all World selling cast being properly trained in all Client Interactive Technology.
- ** Event Management. **Support in-store events as needed ensuring that these events help the store achieve its goals as well as client needs.
- ** Performance Assessment & Development. **Be aware of and coach to any performance management situations within the assigned area of the store. Ensure timely feedback for improvement is delivered and followed up on as necessary. Participate in regular check-ins with direct reports.
- ** Entrepreneurial Spirit. **Demonstrate a strong understanding of the store’s sales performance and business opportunities.
**We’d love to hear from you if**
- You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.
- You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.
- You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.
**While at Sephora, you’ll enjoy**
- ** The people. **You will be surrounded by the best talent in the industry - people you can be proud to work with.
- ** The perks. **Think you’ve tried it all? Just wait until you work at Sephora Enjoy the discounts, gratis & exclusive brand events.
- ** The education. **We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
-
Web Team Lead-data Visualization Team
4 weeks ago
Kingston, Canada Engineering Seismology Group Canada Inc. Full time**About Us** - Join us at ESG Solutions, a fast-paced, technically driven company with an exciting work environment. We see every day as a new opportunity to impress our customers, grow our understanding and build our expertise.- We are looking for a Web Team Lead for the Scientific Data Visualization team who is responsible for leading the design and...
-
Team Lead – Software Developer
3 weeks ago
Kingston, Canada CB Canada Full timeCompany DescriptionFounded in 1967, ADGA is a privately owned and operated Canadian company. We employ over 700 highly skilled team members who apply their knowledge and expertise in service delivery of advanced technology solutions for clients in the Defence, Security and Enterprise Computing markets across Canada.Celebrating over 50 years in business, we...
-
Scaffolder
1 week ago
Kingston, Canada TEAM Group Full timeJob description Are you looking for a position with a global company that is a leader in their industry? Do you want to learn new skills and advance in your career? Then we are the company for you! In these unprecedented and uncertain times, TEAM recognizes that people need stability in their careers. We can offer that to you. As a cleaning company, we...
-
Operations Lead
6 days ago
Kingston, Canada Sephora Full time**Job ID**: 225136 **Store Name/Number**: ON-Cataraqui (0588) **Address**: 945 Gardiners Rd, Kingston, ON K7M 7H4, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **Your role at Sephora**: - As **Team Lead, Operations**, you will be supporting all Operations related aspects of a specific Sephora store location. This includes...
-
Operations Lead
4 weeks ago
Kingston, Canada Sephora Full time**Job ID**: 229996 **Store Name/Number**: ON-Cataraqui (0588) **Address**: 945 Gardiners Rd, Kingston, ON K7M 7H4, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **Your role at Sephora**: - As **Team Lead, Operations**, you will be supporting all Operations related aspects of a specific Sephora store location. This includes...
-
Client Account Manager
1 week ago
Kingston, Canada MicroAge Full timeMicroAge is Kingston’s leading full-service IT outsourcing firm for small - to medium-sized businesses. As a leading IT consulting firm in Kingston, our in-house Canadian team delivers industry leading Managed IT Services, IT Support Services, IT Outsourcing Services, Tech Support Services and Cloud Services. Joining MicroAge means you are part of a team...
-
Manager of Customer Experience
4 weeks ago
Kingston, Canada TD Bank Full time**TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...
-
Carpenter/ Site Lead
4 days ago
Kingston, Canada Roald Smith Construction Inc Full time**Carpenter - Lead Hand** **Salary** $30-$45/hour **Job type** Full-time **Full Job Description** Roald Smith Construction Inc. is a premier general contractor that offers services in the Kingston area. We offer high-end residential renovations and custom new builds. Quality is paramount to our company, along with building strong relationships with our...
-
Lead Hand
4 weeks ago
Kingston, Canada Intelcom Full timeRide the next mile with us! - Intelcom is a company committed to the continuous improvement and optimization of its services to its employees, partners and customers. Lead Hand are key employees who ensure the seamless running of our delivery business. We are presently looking for a full-time Lead Hand to support our growth! What is a typical work day? -...
-
Inventory Lead
2 weeks ago
Kingston, Canada Laura Canada Full timeCompany Description Laura Canada is an iconic and innovative family-owned retailer housing two leading women’s fashion apparel brands, Laura and Melanie Lyne. Based in Laval, Quebec, we design, produce, market and distribute quality apparel across Canada. We proudly employ over 2,000 dedicated team members and operate more than 140 locations and two...
-
Software Test Lead
3 weeks ago
Kingston, Canada IPG Photonics Full timeJob Description IPG Photonics (NASDAQ:IPGP) Canada Inc. produces market-disrupting sensor technology and software that is transforming the manufacturing industry. We are on a mission to make the world greener, safer and more efficient. Our Kingston subsidiary develops cutting-edge monitoring technology that is integrated with IPG Photonics’...
-
Lead Cook
4 days ago
Kingston, Canada Sodexo Canada Ltd Full timeCompany Description **Looking for a change, an opportunity to show your exceptional skills, a chance to help lead and build a team? Grow your career with a company that shares your passion! **Our Healthcare Division has an exciting new opportunity to join the Sodexo team as our next **Lead Cook.** Sodexo is the global leader in services that improve Quality...
-
Store Lead
1 week ago
Kingston, Canada Mastermind Toys Full time**We’re hiring! Mastermind Toys - Canada’s Authority on Play - has big plans and we want YOU to join our growing team! We have a customer-obsessed culture, which we believe starts with employee experience. We jump at the chance to co-create with our customers and employees, while staying true to our Canadian roots. Over 38 years later, Mastermind Toys is...
-
Client Service Manager
4 weeks ago
Kingston, Canada Bayshore HealthCare Full timeThe Client Service Manager, under the direction of the immediate Supervisor, oversees the coordination of client care schedules by the Client Scheduling Coordinators. S/he is responsible for timely data entry of all client referrals, new orders and updated information. The Client Service Manager oversees all aspects of client service including but not...
-
Kingston, Canada Keilty Realty Full timeThe Lead Property Specialist is a critical role of our team and is responsible for supporting the Property Management team and oversee day to day operations. It will be the responsibility of the Lead Property Specialist to help in coordinating, directing, and planning everyday business operations. As the Lead Property Specialist, you will be responsible for...
-
Experience Automotive Sales Manager
4 days ago
Kingston, Canada ABC Motors Full timeLooking for Experience Automotive Sales Manager To Lead a small team and have fun! Contact direct for more details. **Salary**: $60,000.00-$200,000.00 per year Schedule: - 10 hour shift - 8 hour shift - Day shift - Evening shift - Every Weekend - Monday to Friday - Weekend availability Supplemental pay types: - Bonus pay - Commission pay Ability to...
-
Client Manager
4 days ago
Kingston, Canada People Corporation Full timeWe are seeking a Client Manager to join our team! Client Managers at Benefits by Design provide service and support for internal and external clients. They are responsible for managing and retaining an assigned block of business while maintaining excellent service and positive relationships with all our advisors and clients. With their experience in the...
-
Customer Experience Associate
1 week ago
Kingston, Canada TD Bank Full time406209BR Retail Banking - Customer Service Kingston, ON April 13, 2023 Company Overview Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers...
-
Customer Experience Associate
4 weeks ago
Kingston, Canada TD Bank Full time406554BR Retail Banking - Customer Service Kingston, ON April 18, 2023 Company Overview Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers...
-
Client Specialist
4 days ago
Kingston, Canada People Corporation Full timeWe are seeking a Client Specialist to join our team! Who we are? Benefits by Design, a division of People Corporation, works with small to medium-sized employers across Canada, administering their group employee benefit programs. At Benefits by Design (BBD), we help working Canadians promote and protect their health, wealth and happiness by delivering...