SAP Ixp Intern

2 weeks ago

Montréal, Canada SAP Full time

**We help the world run better**

**About the SAP Internship Experience Program**

The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers.

Three reasons to intern at SAP
- Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.
- Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

**About the team**

As a Business Operations Intern in the global Commerce organization, you will join the Commerce Cloud Operations Office, based in Munich, which provides services to our internal and external customers. These teams are based in Poland, Germany, Canada, England, and the US offering a diverse, global working environment.

The mission of the Commerce Cloud Operations Office is to enable operational excellence and improve people’s development, satisfaction and retention. Also, this team is the "Customer Office" for the products of Commerce Cloud.

**What you’ll do**

Position Title: SAP iXp Intern - Customer Experience, Business Operations

Location: Montreal, QC

Expected Start Date: January 2023

Contract Duration: 8 months, 40 hours per week

In this role, you will support or lead initiatives (from ideation to execution) that address business operational issues by researching and evaluating new measures or strategies to reduce waste and improve operational effectiveness through coaching or other means.

You will specifically influence change across the product organization by:

- Planning, working with stakeholders and colleagues, executing, and communicating internal/external customers of the global initiatives to improve employee satisfaction/retention as well as enabling operational excellence.
- As a project manager, you create a variety of report and perform analysis to track activity recording, portfolio and investment tracking. You work directly with managers and employee to ensure they are not enabled.
- Supporting the customer office as a project manager to ensure commitments are executed on time and milestones are accomplished.
- Supporting the report creation of business outcomes for some of the internal and external initiatives.
- Contributing to the commerce cloud newsletter to ensure people understand the latest information about our initiatives.

**Who you are**

We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

We are looking for university students who have experience gained in a software/IT environment. Good knowledge of lean processes and agile frameworks is a plus. MBA student/graduate is a huge plus.

You should also have/be:

- Strong written and verbal communication skills in English
- The ability to think creatively and disrupt the status que
- Collaborative and respectful
- A global mindset, inclusive to world cultures
- Great people and interpersonal skills
- Excellent organizational and multitasking skills

Work Experience
- You should have the necessary professional experience with managing topics ideally on a global level. Experience in business operations is a plus.
- Previous job titles you may have held include Project Manager, Program Manager, Scrum Master, Organizational Specialist, Organizational Improvement, Operations Specialist, Change Agent.

**We build breakthroughs together**

**We win with inclusion**

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

**EOE AA M/F/Vet/Disability**:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Requisition ID: 361588 | Work Area: Customer Service and Support | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Intern | Additional Locations: #LI-Hybrid.

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